You can do ping 8.8.8.8 -t and it will keep continue , for stop you can use Ctrl+C.
Can see that your latency is not stable.

You need to check the Internet Gateway latency and see how it react.

Thanks for the info, long time didn't followup the UniFi Plan.

Dear Asus Support

Where can I download the RT-AC55UHP router icon (for windows OS)?
Windows 10 can display the RT-AC55UHP router icon but I can't find the .ico file
on my local drive.

TQ

Hi Asus Support Team,

I got this Unifi 30 mbps with HyppTV. I am looking to extend the wifi range.
I have read good reviews on Asus RT-N14UHP.

I believe it would be good enough to extend the wifi range and signal.
Does this model works well with HyppTV?

Will this meet my home wifi and TV needs?

Kindly advise, please?

Go for it. It works. No problem for HyppTV. But do remember, N14UHP is at its peak performance already for Unifi 30Mbps. Will not be enough if you plan to ugrade to 50Mbps.

Hi sEabrEEzE,

May I know where do you saw the icon on Window 10 and in what OS that you unable to see icon.

Thank you

Hi AdamNg,

It is estimated around end of February 2016.

Thank you

Hi cheekian,

May I know is your current firmware version, what is the speedtest.net result compared to LAN device, where do you station the router and is there anything blocking the WiFi router?

Thank you

Hi,

I have recently upgraded to TM VIP 50Mbps (50dl, 20up) package and was told the stock TM router does not support unifi up till that speed. Only by cable. My questions:

1) Are we entitled to get a new router which can support the 50Mbps speed both by LAN & Wifi?

2) If not, any recommendation on what router to use to fully utilize the speed?

Thanks.

Hi liangshu17,

May I know which LAN port is not working? For UNIFI Home profile, LAN port 4 will reserved for HyppTV.

If you didn't use HyppTV, you can choose UNIFI business as the ISP profile, and you will be able to use the LAN port normally.

Thank you

Hi djhenry91,

For TIME Fibre is okay, but for Maxis Fibre we still working on it.

Thank you

Hi vivre,

Sorry we didn't do any repairing on ASUS router(beside firmware), if we found out the router really got and cannot be fix with firmware then we will be replacing the router with a new one.

Thank you

Hi Hao+,

Is your others device connected to the router able to surf Internet? On the router GUI, you can go to Network Tools->Network Analysis->Click Diagnose.

It will ping Google, and the result will be shown below.

Thank you

Hi Szzz,

May I ask what is your current firmware version? Can you update it to the latest?

The current latest firmware version is 3.0.0.4.378.9545.

http://www.asus.com/Networking/RTN18U/HelpDesk_Download/

Do a factory reset after the update.

Thank you

Hi han99,

RT-AC55UHP don't have Adaptive QoS function, it only has Traditional QoS and Bandwidth Limiter.

Thank you

Hi Michael_Lee,

If you plan to use the Media Bridge mode, normally we will recommend use back the router with same WiFi speed.

Example
RT-AC87U + EA-AC87
With 5GHz, you will be connecting 1734Mbps with 1734Mbps WiFi speed, which mean you have fully utilize the WiFi speed.

Thank you

Hi ASUS,

Need your advice here.

My Unifi package is 30mbps / 5 mbps.

I'm able to achieve 30 mbps via LAN however my wifi is constantly stuck at 20mbps. I've bought an ASUS RT-AC55UHP router and once I set it up my wifi speed went above 30mpbs.

After a couple of hours using it, my wifi is again limited to 20mbps. Called Unifi and told them about this and they said change the router!! Told them i've spend a few hundred bucks changing it already and it's stuck at 20 mbps again. They said can't be help as it's wifi but I know for a fact that it can go higher than that as my speed earlier via WIFI was 30 mbps when I first installed it.

Are there any setting I should be doing on the router to improve my wifi speed?

Does anyone know how to bump up my wifi speed?

Thanks for your advice guys.

RT AC88U....Estimated price?

This post has been edited by AdamNg: Feb 16 2016, 12:55 PM

Hi thanks for your reply, yes it is port 4 i believe. Could you guide me how to choose UNIFI business in the ISP profile? Is it part of the set-up in router? PM me if necessary.. thanks!

Hello i want know is that HyppTV can be compatible with Asus EA-N66 (Range Extender) ? Instead of using Modem router.

Hi ongw,

You can try changing the WiFi channel at Wireless->General->Control Channel to 1, 6, 11 or any that is less people use.

Thank you