ASUSmy

i bought a N18U router and i connect printer to it for sharing purpose..after i done set up everything to laptop, surface, desktop and also test printing is works.. but once i switch off and switch on again all my desktop, surface and printer it cant print again?? what happen actually?

i done set up through my laptop first.. download the printer software via router.. then the rest is set up via LPR..

Yes previous router connected without any problem at all. I tried everything, contacted both Unifi and Asus support.Now send it back to lowyat where i bought it from. Surprisingly, The guy said my router having some difficulty with quick internet set up. Instead of changing for a new router, the guy insist to fix it. After waiting for 2 hours, HE THEN WENT TO CHARGE ME RM10 because warranty does not cover the software problem as warranty only cover hardware problem( quick internet set up problem). Is this true? can anyone confirm this? Although RM10 might be a small sum of money. But i definitely do not like the feeling of getting scammed

I juqst bought RT-N12D1 and all set up done. Hypp TV is ok, able to view all TV channels but cannot surf the internet.

I have login to router page and found that the status show as connected but no WAN IP address, rebooting didn't help. Still can get internet as WAN IP as not available.

What help was to into router settings and turn off internet connection and turn it on again then it gets the WAN IP and able to use the internet.

After reboot I will have to repeat those steps again to get connected to the internet.

I'm using Unifi 5MBPS by the way. Any help is appreciated

This post has been edited by lktaaron: Feb 24 2015, 08:59 AM

AsusWRT-Merlin has dropped the support for RT-N16.

http://forums.smallnetbuilder.com/showthread.php?t=22959

Hi subrok007,

May I know what is your router firmware version and printer model?

After you off and on back the router, in the Network Map, do you see is there any printer detected in the USB indicator?

Thank you

I update you the firmware version once I back home.

Yes network map > USB got show printer attached. But in disabled. I try to reinstall the software downloaded via router. Unable to install also. But previously I already installed it... My printer is hp deskjet 2640. Last time all works but dunno y after switch off and on again then cannot use anymore... Zzzzz help..

Hi JustAComputerUser,

Do you mind share the dealer name? And is the problem solve after the dealer help you do the setup?

Thank you

Hi lktaaron,

Can you try do a firmware update on the router? The current latest firmware is 3.0.0.4.376.3754.

http://www.asus.com/Networking/RTN12_D1/

After the update do a factory reset and redo the Internet setting again and see the problem still persist or not.

Thank you

ASUSmy my firmware is 3.0.0.4.376.3754.

I now have the DSL-N12U B1 and on Streamyx now. Can I reconfigure the WAN on this model for Maxis Fibre?

This post has been edited by seatux: Feb 25 2015, 02:43 PM

Aww, sad news! Time to start considering other firmwares soon...

Hi, I bought an Asus Router WL N900 RT-N66U online from World Info Tech on 22/4/2012 with 3 year warranty and the router broke down recently. I called Royal Club KL and the service centre at Amoda as it is more convenient and, I believe, it is faster for me to send there. However I was told they do not accept warranty claim from the end user directly and I have to go through the dealer. As going through the reseller will take a few more days or weeks and it is very inconvenient without internet connection, I would appreciate if you could suggest how I can speed the process up.

Hi seatux,

Nope, this model unable to do so. Only RT series can support Maxis Fibre.

Thank you

Hi drindy,

For networking device you will need to back to the place you bought for warranty claim.

I can help you follow up if you provide the serial number.

Thank you

The problem is solved, But one thing i do not understand is that why he charges RM10 to us for fixing the software problem. Isnt software problem under warranty? The dealer name is tech jeffery in Atom Computer. Lot 2-92, 2nd floor.

Bought RT-N12D1 few weeks ago and been using it without any issue until my recent encounter.

The allocation/distribution of bandwidth from RT-N12D1 to all the wired and wireless devices working perfectly fine.

Just recently i found the bandwidth my Xiaomi Box/ IPTV is "pulling" all the data bandwidth and my 10mb UniFi can only be used by 1 wireless device at one time while the others only getting less than 1mb according to the speed test.

There are 4 connections to the router, 2 wired (CCTV + Alarm) and 2 wireless - (Xiaomi Box + iPhone).

By the way, i have also tested with 2 smartphones without IPTV. My observation is whichever wireless device connected to the router first will be okay. The latter will either gets extremely slow down or not connected to internet at all.

I am with stock firmware and not too sure by upgrading will solve my problem. Any help will be much appreciated.

Hi JustAComputerUser,

The software and hardware are covered in warranty. Regarding your case, I will feedback to our sales department for further investigation.

Thank you

Hi kokmengng,

Here is few thing you can try,

-Update the firmware to the latest http://www.asus.com/Networking/RTN12_D1/HelpDesk_Download/
-try enabling the QoS.
-try fix a control channel at the wireless section.

Thank you

My router serial number is C2IE08005033. I am currently arranging with the seller on how to pass the router to him as I bought it online. I do not understand Asus policy for going back to the seller for warranty claim. Does that mean if the seller has closed down or moved, then the buyer can no longer claim for warranty?

Hi drindy,

If the seller has closed down or moved, we will treat it as special case and provide solution based on the situation.

Thank you