Any of you guys happen to be working with TM or an agent?

Hi, how much latency do you guys get connecting to New York server?
I am getting averagely 290ms with LAN cable in Penang. Anyway to improve it?

Google SKMM and goto their e-aduan website. Tell them that TM said your area dont have 4Mbit Port and this is unacceptable.

http://www.consumerinfo.my/Contact-Us/complaint-redress.aspx


Here you go

hi all,

when i first upgraded to 4Mbps a few months ago, i always get consistent 3.99Mbps or sometimes 4.2Mbps also...

but recently always get lower speed like 3.4Mbps and today after i complain to 100 number, and some technician try to fix, it seems even worse...i get 2.7Mbps to 3.1Mbps speed only....

the technician say will call KL to report slow speed but not sure what else Streamyx can do...

i am very sure last time my line very good and consistent 4Mbps...too bad now cannot...

and how it trigger this issue is my line also recently can drop...then i wait a few minutes and then it can reconnect back...

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Added on January 3, 2013, 7:14 pmok...KL streamyx did some port reset and my connection is back rocking !



This post has been edited by kevyeoh: Jan 3 2013, 07:14 PM

wow u so lucky la
im 4mbps user since day 1 i only get 3.5mpbs max until now

Sometimes it's depends on your location and area as well as those stupid tm porting .. SNR and line attenuation also can affect the max speed for it..like mine, before changing my old copper wire i only achieve 3.6mbps but after changing to a new copper wire, i can achieve 4.4mbps...

mine also can get max 3.5mb only. can i report this?

mine used to be 4.9-5.3
but now only 1.6, how ? hehehe

i report already
TM said 3.5mbps is normal for 4mbps user

yes...this is what i was told...but i was lucky my line sometimes showing 2.7Mbps also so that's why i insist they open a report to fix this issue...

but the technician that i got was very helpful la...he say according to streamyx 'rule' of best effort....3.3Mbps or 3.5Mbps is considered normal...

haha looks like the old days of 500kb/s in 4mbps is gone already thats it...i m fixing maxis 30mbps n i moving out 2 another area with unifi coverage soon

Signing out streamyx this month. Been good to me serving 4MBps - 5.1MBps most of the times but as my Unifi 20MBps is ready so bye-bye streamyx

I subscribed to the student package 2 years ago. I can get average of 3.5Mbps. After the two year contract, now I'm only getting average of 1.5Mbps. Sometimes it drops to 1Mbps or lesser and the line is not stable. Especially when I try to download torrent files using BitComet.

Complained to to TM, and the technician just say that the telephone line that was giving problem. Should I change all my new telephone line? The price is different for 4mbps now compared to what I was paying for before.

mine still ok

3.5mbps is consider a normal speed for streamyx 4mbps...if your speed constantly fall below 3mpbs then you can make a report to them..

thanks guys.. rm148 for streamyx.? waiting for time.com come to my apartment area.. heheheh..

Is it this speed okay for 4mbps?



Location: JB

yup...your speed is consider fast for 4mbps since average speed was 3.4~3.7mbps..

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Added on January 5, 2013, 10:43 pmMight be need to change your telephone line...check line attenuation value 1st....if more then 30db for dl/ul, then i suggest you change your telephone line... basically this problem will solve after you changing the wire.. but if still the same, complaint to TM

This post has been edited by ken120: Jan 5 2013, 10:43 PM

Penang state.