just called Maxis for waiver, rm 60 set off for IP issue and router faulty

nice 1 bro..

Dear all,
Anyone want to comment about comparison on the quality between Unifi and Maxis fible internet? I need to choose one from them.

Thanks.

regards,
shin ann

haha iam also the 118 subscriber suscribed on 25th may 2012 still no installation yet.... mine soo many problem first no port then i complain they found out got port cuz ppl terminate account dy just tm never update system.. then tm ffk 2 times in 4th and 10th October.... then suddenly TM got problem in cyberia cyberjaya bcuz they doing some trunking for new cables due to overwhelming demand for unifi( so many students so one house got up to 2-3 unifi) so cant install until they finish their trunking finally got an appointment on the 25th of October.... haihhhh....

look at the bright side...u may get the TG799 router which less problem than the TG784 router that previous users have.

thomson tg484n port forwarding??..may i know how to set a port forwarding for my cctv dvr??any idea where to check it?

TG784n V3 got stock aleadi xD!



click here for more photo ~~~
http://forum.lowyat.net/index.php?showtopic=2536976

This post has been edited by 3536837: Oct 6 2012, 01:39 AM

Is this model available at Maxis side?

anybody experiencing bad pings right now? i'm getting some bad pings (even to local servers) yesterday morning and today. Although the latency improved by yesterday afternoon. This morning it's back to bad..

any gamers got any problems?

New 799vn replacement from Maxi. No need Microwave, just C.Wave (Complaint Wave) will do.
Mission accomplished.

Can share how you "complain" to get the TG799vn ?

Get your valid and general complaint like wifi signal, which i'm really having my CCTV connection issue after i switch it to Maxis from Streamyx.

First i ask for solution/complaint thru call up to Maxis customer service, they will ask the technician to assist. Get the REPORT number, must. As usual, you will need to wait for the Technician to call you... usually they will be late.

Later they call, i did all the channel 1-13 setting and it still weak. So i ask for new router replacement - They agreed.

You know what.. the day when the technician came and they actually replace me the freaking same model which WIFI signal still tested as WEAK (Make sure they reported this in the paper).

Then i go to Mylaunchpad Chat section, asking about how Maxis existing Router model. They confirmed, it was two model - 784n & 799n. Good... Then is time to make another complaint in Maxis Fibre forum - Create my own Subject (don't tag along other complaint - your voice won't heard).

Saying that Maxis is wasting my time and why still giving lousy router and problem not solve...bla.bla.bla... i don't want to that any more, since there is 2 model and i DEMAND for 799vn replacement for the third unit. They actually didn't say anything about 799n is for 30MB package. Same thing happen when i ask them in Mylaunchpad Chat.

After complaint in Maxis forum, i got the report number then i call Maxis for similar complaint and giving the report number. I ask them not to waste my time and your time, i don't want the same useless model and i Demand for 799n since 784n have lots of complaint as they can refer to Maxis Forum.

At the same day, they call and agreed to replace my 784 with 799.

I guess the wifi weak signal is something they can't control and they knew, and is a good reason to point it out loud.

Oh, and another thing is i kept pointing that my previous TM 1mb streamyx are working fine even is slow but connected 24/7 with my CCTV plus is at the same freaking location and don't ask me to move the router nearer, i already living in a small house.

Hope this help guys.

I suppose that's a drawback with 784 design...how's your wifi experience now with the 799? solved?

To me is slightly improved reading from inSSIDer. Same spot and same time.
Previous (784) : -67dbm
Now (799) : -60dbm

Anyone want to register or inquire more about the latest promotion can drop me a PM.

Gaming ping/ms still not fix yet.

Any update on Public IP issue? Still hiccup?

Does anyone know when Maxis Home Fibre or Unifi will come to Pandan Mewah?

EDIT: Pandan Court apartment, more specifically.

This post has been edited by duke_of_doom: Oct 8 2012, 12:24 PM

Hey,

I am moving to a new apartment next month and am wondering about getting Maxis fiber. We are currently on Unifi VIP 10 and have no issues, but Maxis being RM60 cheaper a month is tempting.

How is Maxis for speed and latency, particularly to the US and Europe compared to Unifi? Particularly for FPS and MMO games.

Cheers!

if u are looking forward for gaming, i suggest u stick with unifi as maxis still in the stage of very high ping to overseas servers