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Maxis The Official Maxis FTTH Thread | v3, Maxis Home Fibre Internet, from RM138

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alexloon
post Oct 8 2012, 01:45 PM

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QUOTE(knad05 @ Oct 8 2012, 12:34 PM)
Hey,

I am moving to a new apartment next month and am wondering about getting Maxis fiber. We are currently on Unifi VIP 10 and have no issues, but Maxis being RM60 cheaper a month is tempting.

How is Maxis for speed and latency, particularly to the US and Europe compared to Unifi? Particularly for FPS and MMO games.

Cheers!
*
I'm using Maxis and I've 0 issue with Xbox360 online games even speed test have high ping.

I'm a FPS freak.

This post has been edited by alexloon: Oct 8 2012, 01:47 PM
amil123
post Oct 8 2012, 01:49 PM

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wth just now DC around 2 minute on public ip
been connected to public ip without DC FOR A MONTH now its my first

btw for gaming you need to request public ip
because after i change to public ip my game ping seem normal
only slightly high around 20ms different than unifi user
my friend using unifi he got 30ms in game so i will get around 50ms
alexloon
post Oct 8 2012, 02:03 PM

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QUOTE(amil123 @ Oct 8 2012, 01:49 PM)
wth just now DC around 2 minute on public ip
been connected to public ip without DC FOR A MONTH now its my first

btw for gaming you need to request public ip
because after i change to public ip my game ping seem normal
only slightly high around 20ms different than unifi user
my friend using unifi he got 30ms in game so i will get around 50ms
*
Yea, notice not all type of gaming platform effected.
After a month observed on Public/Private IP gaming issue, only xbox360 online gaming not giving any issue with Private IP for more than a month/everyday on BF3 and GoW. I'm very happy and surprise with it.

I guess you guys should stated what game platform you like to find out for the ping issue. cool2.gif

This post has been edited by alexloon: Oct 8 2012, 02:23 PM
amil123
post Oct 8 2012, 02:14 PM

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pc im also fps freak
play BF3 , COD
BF3 on public ip solved the ping issue and mw3 no more nat issue

lalachong
post Oct 8 2012, 04:33 PM

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QUOTE(amil123 @ Oct 8 2012, 02:14 PM)
pc im also fps freak
play BF3 , COD
BF3 on public ip solved the ping issue and mw3 no more nat issue
*
do you play dota 2? if public IP will it improve the ping?
Currently i have 200ms average... my friend's unifi is 5ms...
Riddhy
post Oct 8 2012, 05:15 PM

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hi guys i am thinking of getting the 10 mbps maxis is it stable are there downtimes?? mainly in subang jaya usj 1? my apt in 21st floor are download speed and torrenting good also can get at least 800 kb/s??
alvin ong
post Oct 8 2012, 08:54 PM

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784v3 vs 799. which is better?
cyapd
post Oct 8 2012, 11:19 PM

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Guys,I have a noob question. Can I subscribe for a home service (regardless of any service provider) without a pc/laptop? I was planning to use the wifi only as well as the tv
lucaswjk
post Oct 8 2012, 11:38 PM

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QUOTE(cyapd @ Oct 8 2012, 11:19 PM)
Guys,I have a noob question. Can I subscribe for a home service (regardless of any service provider) without a pc/laptop? I was planning to use the wifi only as well as the tv
*
yup your phone, tablet & smart tv will b able to utilized the internet.
u can even purchase a mini network storage devices (linux) to keep or to download ur stuff.

and for iptv, currently unifi and time+astro hv it...
for maxis+astro iptv, u hv to wait... most likely next year

---
if u r not heavy user, just checking email, night browsing, or some youtube and estimation of monthly data usage about 1GB to 5GB.
It will be cheaper to apply for 3G/WiMax data plan. With/without contract!
They r very portable devices, u can use it anywhere.
And u can easily find a mini wifi router (support mobile sim card) in lowyat for less than RM100 if u decided not to use their router (coz most of their package force u to sign the yearly package sad.gif )
---
nicky1112001
post Oct 8 2012, 11:40 PM

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QUOTE(alexloon @ Oct 6 2012, 01:16 PM)
Get your valid and general complaint like wifi signal, which i'm really having my CCTV connection issue after i switch it to Maxis from Streamyx.

First i ask for solution/complaint thru call up to Maxis customer service, they will ask the technician to assist. Get the REPORT number, must. As usual, you will need to wait for the Technician to call you... usually they will be late.

Later they call, i did all the channel 1-13 setting and it still weak. So i ask for new router replacement - They agreed.

You know what.. the day when the technician came and they actually replace me the freaking same model which WIFI signal still tested as WEAK (Make sure they reported this in the paper).

Then i go to Mylaunchpad Chat section, asking about how Maxis existing Router model. They confirmed, it was two model - 784n & 799n. Good...  Then is time to make another complaint in Maxis Fibre forum - Create my own Subject (don't tag along other complaint - your voice won't heard).

Saying that Maxis is wasting my time and why still giving lousy router and problem not solve...bla.bla.bla... i don't want to that any more, since there is 2 model and i DEMAND for 799vn replacement for the third unit. They actually didn't say anything about 799n is for 30MB package. Same thing happen when i ask them in Mylaunchpad Chat.

After complaint in Maxis forum, i got the report number then i call Maxis for similar complaint and giving the report number. I ask them not to waste my time and your time, i don't want the same useless model and i Demand for 799n since 784n have lots of complaint as they can refer to Maxis Forum.

At the same day, they call and agreed to replace my 784 with 799.

I guess the wifi weak signal is something they can't control and they knew, and is a good reason to point it out loud.

Oh, and another thing is i kept pointing that my previous TM 1mb streamyx are working fine even is slow but connected 24/7 with my CCTV plus is at the same freaking location and don't ask me to move the router nearer, i already living in a small house.

Hope this help guys.

sweat.gif
*
hai...brother..how u get the port forwarding?i am using that Thomson TG784n...wifi signal fukcing weak...


Added on October 8, 2012, 11:43 pm
QUOTE(nicky1112001 @ Oct 8 2012, 11:40 PM)
hai...brother..how u get the port forwarding?i am using that Thomson TG784n...wifi signal fukcing weak...and i need the prot forwarding to setup my cctv dvr...setting few time but still cannot get...i help people stting on unifi modem..1 short can done..this i try util 1hole week..still cannot..
*
This post has been edited by nicky1112001: Oct 8 2012, 11:43 PM
kwai_83
post Oct 9 2012, 12:01 AM

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QUOTE(alexloon @ Oct 6 2012, 01:16 PM)
Get your valid and general complaint like wifi signal, which i'm really having my CCTV connection issue after i switch it to Maxis from Streamyx.

First i ask for solution/complaint thru call up to Maxis customer service, they will ask the technician to assist. Get the REPORT number, must. As usual, you will need to wait for the Technician to call you... usually they will be late.

Later they call, i did all the channel 1-13 setting and it still weak. So i ask for new router replacement - They agreed.

You know what.. the day when the technician came and they actually replace me the freaking same model which WIFI signal still tested as WEAK (Make sure they reported this in the paper).

Then i go to Mylaunchpad Chat section, asking about how Maxis existing Router model. They confirmed, it was two model - 784n & 799n. Good...  Then is time to make another complaint in Maxis Fibre forum - Create my own Subject (don't tag along other complaint - your voice won't heard).

Saying that Maxis is wasting my time and why still giving lousy router and problem not solve...bla.bla.bla... i don't want to that any more, since there is 2 model and i DEMAND for 799vn replacement for the third unit. They actually didn't say anything about 799n is for 30MB package. Same thing happen when i ask them in Mylaunchpad Chat.

After complaint in Maxis forum, i got the report number then i call Maxis for similar complaint and giving the report number. I ask them not to waste my time and your time, i don't want the same useless model and i Demand for 799n since 784n have lots of complaint as they can refer to Maxis Forum.

At the same day, they call and agreed to replace my 784 with 799.

I guess the wifi weak signal is something they can't control and they knew, and is a good reason to point it out loud.

Oh, and another thing is i kept pointing that my previous TM 1mb streamyx are working fine even is slow but connected 24/7 with my CCTV plus is at the same freaking location and don't ask me to move the router nearer, i already living in a small house.

Hope this help guys.

sweat.gif
*
same I scolded maxis guy,he told me that no more supply tg799 anymore /no another model by maxis , i said my friends also get the 799 why no supply !!!

Samore said 799 now all refurbish set no new wan,and tg 784v n3 not yet out wo.i though I am stupid told him I don't care just change for me.....
alexloon
post Oct 9 2012, 12:11 AM

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QUOTE(kwai_83 @ Oct 9 2012, 12:01 AM)
same I scolded maxis guy,he told me that no more supply tg799 anymore /no another model by maxis , i said my friends also get the 799 why no supply !!!

Samore said 799 now all refurbish set no new wan,and tg 784v n3 not yet out wo.i though I am stupid  told him I don't care just change for me.....
*
Bro, i actually received the same reply but i follow up with another call when i'm free and they telling me different story. If you notice, many people request for 799 lately which i'm not surprise why they give that kind of response.

One thing for sure, they can't solve my wifi issue after changed the second unit. So is the procedure thts matter.


Added on October 9, 2012, 12:39 amIs it tonight only or my Public Ip which just assigned few hours ago?
user posted image


Added on October 9, 2012, 9:41 am
QUOTE(nicky1112001 @ Oct 8 2012, 11:40 PM)
hai...brother..how u get the port forwarding?i am using that Thomson TG784n...wifi signal fukcing weak...


Added on October 8, 2012, 11:43 pm
*
Nick, wifi try switch to channel 5 (Manual) then test your CCTV speed. You live in condo/apartment?
Port forwarding huh... i know how to set for internal access, as for external access you need to set your Cam IP properly and yesterday i ask cctv sifu setup for me via pc remote.

Yesterday nite i just setup my Public IP, now only i can access my CCTV from outside. But one thing i notice, Online game was lagging on FPS xbox360. I dunno is due to yesterday only or because of Public IP, i never face LAG with Private IP. shocking.gif

This post has been edited by alexloon: Oct 9 2012, 09:41 AM
tyenfei
post Oct 9 2012, 10:27 AM

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I'm staying in Apartment.

TM and Maxis guy told me I have to terminated my exiting DSL service (streamyx) because .. outside connection is fiber optic but have to use exiting copper line for internal.. (Apartment/Condo)

My installation appointment will be 23th Oct.

Any of you using the same method? I mean mix with exiting copper with fiber optic .. how is the speed and performance ? blink.gif
alexloon
post Oct 9 2012, 10:46 AM

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QUOTE(tyenfei @ Oct 9 2012, 10:27 AM)
I'm staying in Apartment.

TM and Maxis guy told me I have to terminated my exiting DSL service (streamyx) because .. outside connection is fiber optic but have to use exiting copper line for internal.. (Apartment/Condo)

My installation appointment will be 23th Oct.

Any of you using the same method? I mean mix with exiting copper with fiber optic .. how is the speed and performance ?  blink.gif
*
I'm having same setup, speed test reached 10mb+- download... The higher level you stay the higher Ping you get.

This post has been edited by alexloon: Oct 9 2012, 10:47 AM
tyenfei
post Oct 9 2012, 11:06 AM

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QUOTE(alexloon @ Oct 9 2012, 10:46 AM)
I'm having same setup, speed test reached 10mb+- download... The higher level you stay the higher Ping you get.
*
shocking.gif Higher level .....!!??

My block got 11th floor .. I'm staying at 1st floor .. meaning speed will be much slower than others ? doh.gif
ryudell
post Oct 9 2012, 11:08 AM

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QUOTE(tyenfei @ Oct 9 2012, 12:06 PM)
shocking.gif Higher level .....!!??

My block got 11th floor .. I'm staying at 1st floor .. meaning speed will be much slower than others ? doh.gif
*
high ping = bad connection/response

download/upload speed will not be affected

This post has been edited by ryudell: Oct 9 2012, 11:08 AM
alexloon
post Oct 9 2012, 11:18 AM

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Is Public Ip gave bad Ping still.........................................?
Seaedge
post Oct 9 2012, 01:54 PM

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just saw my customer got 784nv3.. not sure if it is any better than 784n..
alexloon
post Oct 9 2012, 04:06 PM

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QUOTE(Seaedge @ Oct 9 2012, 01:54 PM)
just saw my customer got 784nv3.. not sure if it is any better than 784n..
*
According to Maxis Technician, V3 solved Hardware issue but not line performance sweat.gif
One thing about 799vn, accessing to router speed is 100% faster than other Maxis router.
danieltay
post Oct 9 2012, 06:34 PM

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while accessing the internet today, it's raining heavily with thunderstorm... notice something very weird

i noticed the moment b4 thunderstorm strike, my pc will show "the lan cable is disconnected" for about 5 seconds or so

this is happening consistently everytime the thunderstorm about to strike(i.e. when the lightning appear)

i suspect it has to do with the unifi line... but i am not sure which line is actually affected:-

1)from my condo point of connection(telephone room in the ground floor) to my house cable; or

2)the fibre cable laid in areas around condo

any ideas?

This post has been edited by danieltay: Oct 9 2012, 06:34 PM

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