My TM's Fiberhome modem labels the indicator light as 'PON'. I think this is the same as optical from other modem manufacturers. But you mentioned above that the Optical LED is OK..so perhaps it's something else..
For my case, it was the modem faulty.

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Added on September 25, 2012, 8:10 pmin the morning, laptop was able to connect to wifi. after work, reached home in the evening, found that ipad cannot connect . Turn off and turn on the modem and router, only then able to connect the ipad. now looks ok, can use my desktop and ipad simultaneously. hope they manage to find a permanent solution. irritating maxis, all we want is stable and fast internet connection, this also cannot provide

This post has been edited by abhipraaya: Sep 25 2012, 08:10 PM

who got this new tg784n v3 gateway already?

You meant Auto disconnect then reconnect when online? My 1 now is ok without switch off modem & router (haven try to switch off from yesterday)

You better keep calling to Maxis for

Reported my case to Maxis Support but still not getting any calls back from them, this morning notice "PON" wasn't having light but after work it's having LED but still no luck in connecting, even restarted the router. Authentication failed.. >_< DAMn MaxIs!! Downed for more than 48hours!! DARN!

After 36 hour Without switch off the modem router, the ip issue come back again, have to switch off all and MASTER RESET again then setup again! WTF! Maxis!!

same to me. i think they are restarting their server or network from time to time, thats why IP will loss suddenly.

I had scold the F-ker Maxis since Saturday until monday, a bit weak now to re call them and complaint

We discussing this topic at here :

Maxis Forum : Unable to connect to internet

This post has been edited by fruitler: Sep 26 2012, 10:40 AM

Guys, please double check your Maxis Mobile bill again. The free minutes on Maxis Mobile was not rebated properly.
The total Maxis to Maxis call and the free minutes rebate was totally not tally.
I had filed my complain and was promised to receive the credit adjustment on my next bill.

How do you calculate to check if it's correct or wrong ?
If I use ValuePlus RM30 (RM30 worth of calls/sms), which takes precedence ?

Look at your Maxis to Maxis calls total then tally it with Home 150 rebates and discount.

No black and white stating which one takes precedence. But I was informed my Maxis center MV that the free minutes gets deducted first. Try call 123 at your end, they will give you different answers.

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Added on September 26, 2012, 11:55 amThe is a bug in Maxis Mobile billing system too. The Maxis to Maxis calls section includes TM fixed line calls as well.

This post has been edited by aeiou228: Sep 26 2012, 11:55 AM

Just to share...
Did Maxis called you guys? I got a call this morning asking how is my FTTH, any issue faced etc... The guy said Maxis has done some maintenance to the servers and infra yesterday, so should be no disconnection issue anymore. I asked about the high latency issue, that is still not resolved and they are working on it.

Another Failure In Installation

1. Installation set on today 9:30AM.
2. Maxis engineer came on 10:00AM. She left the Dect phone and TG784n in my house and then went somewhere.
3. I patiently waited until 11:15AM, then I made a call to this Maxis engineer and asked her where is TM's people.
4. Moment later, she came back to my house and told me that the installation cannot proceed. Well, TM's people is missing in action. So, she took back everything and said sorry.

Disappointing, and nothing else I want to say......for now.

Mine also turn off the power of the router and turn it on again then can connect d. But sometimes the DC is so frequent and a bit irritating.

Some fixed lines number belongs to Maxis... Eg. 588x,

The itemised call was printed in the bill as TMB central and I know personally that number is a TM fixed line.

Oh I see, since it's Maxis-to-Maxis, it's cheaper then ?

mine is flat rate as i'm using ivalue plan.
but i do subscribe extra ten..so the calculation is quite difficult to measure.

The problem is Maxis rebate is very negligible amount only. Even deducting the TM calls from Maxis to Maxis calls total, the rebate still not matching the actual Maxis to Maxis calls.

my thompson router reboot itself two time yesterday around 12.30am while playing WOT.. maxis can remote the router?

the TM modem everything is ok

Yes they can. Once they remote and factory reset my router.