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U Mobile U-Mobile Thread V4

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zamanjaafar
post Oct 8 2012, 02:26 AM

NOT DUPIN' SINCE '03
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On postpaid u28

Let say i finish 1gb quota, is there booster plan?
CnY Garage
post Oct 8 2012, 05:34 AM

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QUOTE(zamanjaafar @ Oct 8 2012, 02:26 AM)
On postpaid u28

Let say i finish 1gb quota, is there booster plan?
*
yup booster plan

but sometimes just subscribe another mb40 or mb68 save more if really need more data cool2.gif
puchasing booster will get addicted
lowyatqueen
post Oct 8 2012, 02:33 PM

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vmad.gif

Recently, I signed up the phone bundle with U Mobile U28 for 2 years. I paid for the phone with cheaper price and there is an advance payment RM2xx for this smartphone bundle.

As promised by their officer during signing up, this advance payment will be knocked off / offset for the first 7-8 months bill. In this case, I don't have to pay for the first 7-8 months if I don't actually make phone call or send more than 200 sms.

However, things do not go the way as they promised because they keep billing me RM 28 + RM 3 itemised bill + 6% tax for consecutive 3 months.

About a month ago, I called up the 1318 for complaint with report number but never come back and also went to the U Mobile service centre (which I signed up) but I was told they would sort it out.

Yesterday, I called 1318 again.
Don't mention about waiting time which took me 10 mins. vmad.gif Look at U Mobile facebook. People complain like hell for their 1318 in every post of their promotion. No one picking up the call.

The consultant over the phone said that the previous report about a month ago has not yet been resolved. He is lodging new report now for my complaint.

Secondly, does anyone know how this autobilling / additional 250mb work? I signed up autobilling and they started billing since last month. No additional 250mb came in last month and this month.

Is U Mobile so bad? vmad.gif



CloudComputer
post Oct 8 2012, 04:16 PM

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QUOTE(lowyatqueen @ Oct 8 2012, 02:33 PM)
vmad.gif

Recently, I signed up the phone bundle with U Mobile U28 for 2 years. I paid for the phone with cheaper price and there is an advance payment RM2xx for this smartphone bundle.

As promised by their officer during signing up, this advance payment will be knocked off / offset for the first 7-8 months bill. In this case, I don't have to pay for the first 7-8 months if I don't actually make phone call or send more than 200 sms.

However, things do not go the way as they promised because they keep billing me RM 28 + RM 3 itemised bill + 6% tax for consecutive 3 months.

About a month ago, I called up the 1318 for complaint with report number but never come back and also went to the U Mobile service centre (which I signed up) but I was told they would sort it out.

Yesterday, I called 1318 again.
Don't mention about waiting time which took me 10 mins.  vmad.gif Look at U Mobile facebook. People complain like hell for their 1318 in every post of their promotion. No one picking up the call.

The consultant over the phone said that the previous report about a month ago has not yet been resolved. He is lodging new report now for my complaint. 

Secondly, does anyone know how this autobilling / additional 250mb work? I signed up autobilling and they started billing since last month. No additional 250mb came in last month and this month.

Is U Mobile so bad?  vmad.gif
*
Time to complain to SKMM!

https://aduan.skmm.gov.my/eaduan_c/iResponz.cfm?page=daftar
nabielz
post Oct 9 2012, 02:20 AM

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got daily/weekly plan for internet mobile?
thinking to buy prepaid sim for testing their coverage n internet speed
CnY Garage
post Oct 9 2012, 09:25 AM

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QUOTE(nabielz @ Oct 9 2012, 02:20 AM)
got daily/weekly plan for internet mobile?
thinking to buy prepaid sim for testing their coverage n internet speed
*
daily RM 5
15 days RM 15

both 500mb
shamsay
post Oct 9 2012, 10:16 AM

On my way
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suddenly cannot connect to 3g network.did they do some patching?we only can connect to gprs network..wtf?
Icehart
post Oct 9 2012, 10:38 AM

72.55.191.6
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QUOTE(CloudComputer @ Oct 8 2012, 04:16 PM)
Thanks for the link.
Do you know the link to check the status once complaint has been filed?
CloudComputer
post Oct 9 2012, 11:52 AM

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QUOTE(Icehart @ Oct 9 2012, 10:38 AM)
Thanks for the link.
Do you know the link to check the status once complaint has been filed?
*
You can try this, https://aduan.skmm.gov.my/eaduan_c/iResponz.cfm?page=update

Otherwise, you need to wait for reply from SKMM, it should be through email

This post has been edited by CloudComputer: Oct 9 2012, 11:53 AM
Icehart
post Oct 9 2012, 11:56 AM

72.55.191.6
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QUOTE(CloudComputer @ Oct 9 2012, 11:52 AM)
You can try this, https://aduan.skmm.gov.my/eaduan_c/iResponz.cfm?page=update

Otherwise, you need to wait for reply from SKMM, it should be through email
*
Wow, thanks.
My case is open.
Not related to Umobile though.
Anyone who want to buy USB modem by Umobile can pm me tongue.gif
Letting go mine.
CloudComputer
post Oct 9 2012, 12:03 PM

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QUOTE(Icehart @ Oct 9 2012, 11:56 AM)
Wow, thanks.
My case is open.
Not related to Umobile though.
Anyone who want to buy USB modem by Umobile can pm me  tongue.gif
Letting go mine.
*
You are welcome biggrin.gif
Share us the result of your complaint here tongue.gif
blacktubi
post Oct 9 2012, 01:38 PM

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Hi there, I think I need broadband for my tablet, is MONTHLY 2GB RM30 PER CARD good. Is there any contract on this or just plug and go
shamsay
post Oct 9 2012, 02:26 PM

On my way
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where to check current bandwidth/quota usage?
Tikietic
post Oct 9 2012, 02:31 PM

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ayam tink tis 42mbps is a total wtf... anyone of u here got hit even half of the acclaimed shiizspeed 21mbps bo? sweat.gif

d speed gimmick is too oversold riao.. i is has disappointing wth tis point ajerr, the rest is ok y0..
chuahcs79
post Oct 9 2012, 06:48 PM

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From: Bolehland for sure ^_^


QUOTE(Tikietic @ Oct 9 2012, 02:31 PM)
ayam tink tis 42mbps is a total wtf... anyone of u here got hit even half of the acclaimed shiizspeed 21mbps bo? sweat.gif

d speed gimmick is too oversold riao.. i is has disappointing wth tis point ajerr, the rest is ok y0..
*
my area u mobile day time is 13~16Mbps

midnight hour easily 17 ~ 22Mbps notworthy.gif

depends on many factor, it is not purely sales gimmick only
digilife
post Oct 9 2012, 08:03 PM

The MNP guy, its me yeah.
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QUOTE(blacktubi @ Oct 9 2012, 01:38 PM)
Hi there, I think I need broadband for my tablet, is MONTHLY 2GB RM30 PER CARD good. Is there any contract on this or just plug and go
*
no contract one lah.............
nabielz
post Oct 9 2012, 08:27 PM

cbr_akra
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QUOTE(Tikietic @ Oct 9 2012, 02:31 PM)
ayam tink tis 42mbps is a total wtf... anyone of u here got hit even half of the acclaimed shiizspeed 21mbps bo? sweat.gif

d speed gimmick is too oversold riao.. i is has disappointing wth tis point ajerr, the rest is ok y0..
*
read the review 1st then we talk again icon_rolleyes.gif
coolstore
post Oct 9 2012, 08:52 PM

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u mobile billboard ads:

u mobile = u ada mobile


Attached Image

CnY Garage
post Oct 9 2012, 11:46 PM

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QUOTE(coolstore @ Oct 9 2012, 08:52 PM)
u mobile billboard ads:

u mobile = u ada mobile
Attached Image
*
lol, noob advertisements are everywhere
chuahcs79
post Oct 10 2012, 04:06 AM

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From: Bolehland for sure ^_^


QUOTE(shamsay @ Oct 9 2012, 02:26 PM)
where to check current bandwidth/quota usage?
*
can check using *118# on phone, or log in umobile website to check

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