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> TIME Fibre Broadband + Astro IPTV, Share your experience or questions (TIME)

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TSjustng
post Jul 19 2012, 04:22 PM, updated 7y ago

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Hi guys, anyone here on TIME broadband with Astro IPTV yet? Seems like a good deal..

Normal TIME package:
2Mbps - RM119
6Mbps - RM159
12Mbps - RM219

But TIME broadband with Astro IPTV:
3Mbps - (RM128.00)
6Mbps - (RM148.00)
12Mbps - (RM198.00)
24Mbps - (RM298.00)

Apparently you get to save about RM11 per month on the 6Mbps plan, which adds up to RM132 a year.
However the catch is that you need to subscribe to Astro together... but then again I also realised there are savings if I apply for the Astro IPTV as compared to the normal Astro subscription.

Me and my family already paying RM152 a month for Astro, if I subscribe to their Super Pack 3 package (which has more channels than my existing plan) is only RM130. A further RM22 savings a month (RM264 a year).

Oh and btw, got 2 months free broadband & astro super pack rebate if sign up now.. but it didn't say when the offer ends.. So I calculated for a year, total savings is about RM886.

I also checked that unifi 5mb plan is RM149, only RM1 more expensive and 1Mb slower than TIME's 6Mb plan. Maxis is RM148 for 10Mb.. used to be RM118 drool.gif drool.gif

Really tempted to sign up drool.gif drool.gif .. but anyone care to share their experience with TIME or Astro IPTV + TIME?

All the above information can be found here:
Astro IPTV + TIME broadband
TIME Broadband
pltan
post Jul 19 2012, 07:36 PM

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Just logged in with Astro IPTV, in fact the tech is still at my house clearing up now. Just moved over from being a Unifi 20 user.

Just did a speedtest, got 22mbps down, 27 up...lol?

user posted image

This post has been edited by pltan: Jul 20 2012, 10:01 AM
TSjustng
post Jul 24 2012, 03:17 PM

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QUOTE(pltan @ Jul 19 2012, 07:36 PM)
Just logged in with Astro IPTV, in fact the tech is still at my house clearing up now. Just moved over from being a Unifi 20 user.

Just did a speedtest, got 22mbps down, 27 up...lol?

user posted image
*
Are you on the 24Mbps plan? but getting 22Mbps down and strangely 27Mbps Up??? rclxms.gif rclxms.gif

How about the consistency? Is the speed consistent?
How about your location?


azxel
post Jul 24 2012, 03:20 PM

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got myself the 12Mbps - (RM198.00) line with the RM130 Astro package but waiting for them to come install tomorrow...

I understand that they're giving it with the Cisco Router... is it a Wireless Router? Which Model? If signal is not strong, might consider getting an extender
TSjustng
post Jul 27 2012, 10:44 AM

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QUOTE(azxel @ Jul 24 2012, 03:20 PM)
got myself the 12Mbps - (RM198.00) line with the RM130 Astro package but waiting for them to come install tomorrow...

I understand that they're giving it with the Cisco Router... is it a Wireless Router? Which Model? If signal is not strong, might consider getting an extender
*
I heard they giving free installation/activation (fiber optics cables from riser to your unit) worth RM300 if you choose auto debit option.

Anyway Azxel do let us know the whole experience from Installation to the actual surfing and tv experience. Thanks for sharing!

My condo management here don't allow satellite dish installation, so can't view HD channels vmad.gif
Hence considering Astro IPTV rclxub.gif
rip_code
post Jul 27 2012, 04:11 PM

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QUOTE(azxel @ Jul 24 2012, 03:20 PM)
got myself the 12Mbps - (RM198.00) line with the RM130 Astro package but waiting for them to come install tomorrow...

I understand that they're giving it with the Cisco Router... is it a Wireless Router? Which Model? If signal is not strong, might consider getting an extender
*
They provide Cisco Linksys E1000
azxel
post Jul 27 2012, 08:13 PM

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QUOTE(justng @ Jul 27 2012, 10:44 AM)
I heard they giving free installation/activation (fiber optics cables from riser to your unit) worth RM300 if you choose auto debit option.

Anyway Azxel do let us know the whole experience from Installation to the actual surfing and tv experience. Thanks for sharing!

My condo management here don't allow satellite dish installation, so can't view HD channels  vmad.gif
Hence considering Astro IPTV rclxub.gif
*
Installation pretty good in terms of service. Fibre cable is white and small.. Not really visible if you have white ceiling. Actual surfing ok so far.. Don't feel any diff from my 4mb Streamyx but YouTube HD very smooth. Torrent max at 1.2mb without speed boost.
abundai
post Jul 28 2012, 12:18 AM

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im on the 6mb plan.. superpack 1..
so far so good.. no issue..
line is very stable cos whenever im connected to my office vpn, it never disconnects..

here's a speed test while im watching Fox HD channel..

Attached Image

most people like to install on the ceiling, but i think it is more obvious.. instead, I installed on the floor.. less obvious.. later can hide with skirting..

Attached Image


This post has been edited by abundai: Jul 28 2012, 12:23 AM
playxboxwii
post Jul 28 2012, 12:42 AM

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Im currently using the unifi ..cheapest plan..

Should i change? So far im satiesfied with unifi.. Sometimes not la bcause kejap2 rosak, dc ..but after few months ..ok already.mula2 je buat hal..

1 thing i hate is the router tm give .. Very poor signal..if go upstairs.. Cannot get signal at all

N astro service is damn good also.. Never had prob with astro before ..currently using Astro byond. Been astro customer since 2000 or 2002 iinm
tm already a lot prob but its only happen when 1st 2 months use only..

Btw my unifi cant view HD 720p above youtube..can but very slow n it stuck2
tennytyy
post Jul 28 2012, 12:53 AM

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This seems a very good deal.
But have to refer to more experience shared by others first.
abundai
post Jul 29 2012, 03:38 AM

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QUOTE(playxboxwii @ Jul 28 2012, 12:42 AM)
Im currently using the unifi ..cheapest plan..

Should i change? So far im satiesfied with unifi.. Sometimes not la bcause kejap2 rosak, dc ..but after few months ..ok already.mula2 je buat hal..

1 thing i hate is the router tm give .. Very poor signal..if go upstairs.. Cannot get signal at all

N astro service is damn good also.. Never had prob with astro before ..currently using Astro byond. Been astro customer since 2000  or 2002 iinm
tm already a lot prob but its only happen when 1st 2 months use only..

Btw my unifi cant view HD 720p above youtube..can but very slow n it stuck2
*
Utube HD content stuck? i dont get that with TIME 6mb for now la...
Further more, now rm148 TIME will give u 10mb..
plus Astro superpack1 or 2 at rm100, and superpack3 rm130..
n best of all, Astro signal won't get interrupted during heavy rain..
not sure how strong the wifi router is, but in my condo of 1.3k sq ft, all area can get good signal.. ok ok la i guess..

pltan
post Jul 30 2012, 10:08 PM

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QUOTE(justng @ Jul 24 2012, 03:17 PM)
Are you on the 24Mbps plan? but getting 22Mbps down and strangely 27Mbps Up???  rclxms.gif  rclxms.gif 

How about the consistency? Is the speed consistent?
How about your location?
*
Speed's fairly consistent.

I'm in PJ.

Only comment coming from a 20mbps UNIFI account, it takes a lot longer for the ping to stabilise when joining online games such as D3. Very noticable for me, I'm curious if other users have similar experiences.

Yes I'm on the 24mbps plan. Haven't tried the 30mbps speedboost yet.

This post has been edited by pltan: Jul 30 2012, 10:09 PM
TSjustng
post Jul 31 2012, 02:28 PM

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QUOTE(abundai @ Jul 28 2012, 12:18 AM)
im on the 6mb plan.. superpack 1..
so far so good..  no issue..
line is very stable cos whenever im connected to my office vpn,  it never disconnects..

here's a speed test while im watching Fox HD channel..

Attached Image

most people like to install on the ceiling,  but i think it is more obvious..  instead, I installed on the floor..  less obvious..  later can hide with skirting..

Attached Image
*
Wow great idea to have it install by the floor.. but provided your living area is near and directly in line with the main entrance door??

Coz if you have one of those slightly complicated layout where you have the kitchen, and a huge dinning area before you get to the living area, laying the cable via the floor may be more expensive than via the ceiling (hidden inside the plaster ceiling).

but nevertheless.. a good idea though, never thought of it myself. thumbup.gif thumbup.gif
Xirality
post Aug 1 2012, 01:35 AM

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user posted image

this is what i got for 6mbps line.
rip_code
post Aug 1 2012, 09:32 AM

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QUOTE(Xirality @ Aug 1 2012, 01:35 AM)
user posted image

this is what i got for 6mbps line.
*
That's the download speed with speedtest I get as well.

On the other side, when torrenting, for 6Mbps package, I could get 600kB/s to 650kB/s constantly drool.gif
TSjustng
post Aug 1 2012, 11:13 AM

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QUOTE(rip_code @ Aug 1 2012, 09:32 AM)
That's the download speed with speedtest I get as well.

On the other side, when torrenting, for 6Mbps package, I could get 600kB/s to 650kB/s constantly drool.gif
*
That's very good indeed. But you are the 2nd person who is getting a better upload speed than download speed on this forum. Isn't the upload speed suppose to be much lower compared to the download? unsure.gif
rip_code
post Aug 1 2012, 05:06 PM

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QUOTE(justng @ Aug 1 2012, 11:13 AM)
That's very good indeed. But you are the 2nd person who is getting a better upload speed than download speed on this forum. Isn't the upload speed suppose to be much lower compared to the download? unsure.gif
*
I believe the upload/download speed should be almost the same. As stated, 6mbps upload/6mbps download unlike screamyx where 1mbps download/512kbps upload. right? hmm.gif
abundai
post Aug 3 2012, 06:11 AM

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QUOTE(justng @ Jul 31 2012, 02:28 PM)
Wow great idea to have it install by the floor.. but provided your living area is near and directly in line with the main entrance door??

Coz if you have one of those slightly complicated layout where you have the kitchen, and a huge dinning area before you get to the living area, laying the cable via the floor may be more expensive than via the ceiling (hidden inside the plaster ceiling).

but nevertheless.. a good idea though, never thought of it myself.  thumbup.gif  thumbup.gif
*
true also... mine had to run along the longest side of the straight wall, then make a 90deg turn along the sliding door/balcony window (i put it under my flooring) and finally a 90deg turn to my tv cabinet...
n still got some extra cables...

luckily the installer only charge me extra 4metres=rm60 (15m is free from point of entry)..
he actually gave a lot of extra cable, more than 19metres i guess...
if the cables were to run on the ceiling, i will have to figure out how to cover them up when they need to go down to reach the tv cabinet, unless u have a feature wall or something la.. where else, from floor, I dont need to..
abbati
post Aug 3 2012, 10:18 PM

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Is it possible for me to replace the Linksys e1000 with a Belkins router? and how do i sign up for the turbo boost, am having problems with the process.

Thanks
rip_code
post Aug 4 2012, 02:28 AM

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QUOTE(abbati @ Aug 3 2012, 10:18 PM)
Is it possible for me to replace the Linksys e1000 with a Belkins router? and how do i sign up for the turbo boost, am having problems with the process.

Thanks
*
Yeah sure no problem. Just setup PPPoE in the Belkin router. I'm using MikroTik to replace Linksys E1000 icon_rolleyes.gif

As for the Turbo Boost, you may visit http://selfcare.time.net.my
Key in your username and password and from there, you may boost your connection depending on your package.
abbati
post Aug 7 2012, 03:58 PM

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THanks.... BTW is there content filtering on this Service Provider? i can't seem to access some sites!
rip_code
post Aug 7 2012, 04:08 PM

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QUOTE(abbati @ Aug 7 2012, 03:58 PM)
THanks.... BTW is there content filtering on this Service Provider? i can't seem to access some sites!
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Not sure about this for TIME DNS. I changed DNS to Google DNS at the first day.
ezinger
post Aug 7 2012, 09:41 PM

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is anyone else having ping issues during certain times of the day and night?

Refer to my attachments

I've had this issue for a few weeks now...

Contacted customer service, still unresolved ....


Attached thumbnail(s)
Attached Image Attached Image Attached Image Attached Image
jjj2
post Aug 7 2012, 10:51 PM

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have not received any complaints abt this in Penang for all my GPON customers..

pigglet
post Sep 5 2012, 06:42 PM

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TIME Fibre Broadband is crap.i just got mine is 10 mbps .Changed from streamyx 4 mbps to this and now downloads are freakin slow 30-50 kbps on all websites. I tried boost to 30 mbps and a small 8mb file took 10 min to download and 100mb file taking 1 hour. And their customer support is so retarded.I called and ask about the slow download speed and the moron said ( Try restart your router) . Really dissapointed waited 2 weeks.
jjj2
post Sep 5 2012, 10:12 PM

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calm down bro...cursing wil not solve any good...

pls do a speedtest & post yr screenshots here for evryone to help you....in order to test try using a direct cable connection fr yr router to yr PC...avoid using wireless...

suddenly bcome slow or starting fr beginning after the installation ?


teikwing
post Sep 5 2012, 11:02 PM

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Been on Astro IPTV & TIME Broadband for a day and speed been pretty consistent. 10Mbps package with torrent speed maxed out at 1.1mB/s.
kernel123
post Sep 5 2012, 11:58 PM

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QUOTE(pigglet @ Sep 5 2012, 06:42 PM)
TIME Fibre Broadband is crap.i just got mine is 10 mbps .Changed from streamyx 4 mbps to this and now downloads are freakin slow 30-50 kbps on all websites. I tried boost to 30 mbps and a small 8mb file took 10 min to download and 100mb file taking 1 hour. And their customer support is so retarded.I called and ask about the slow download speed and the moron said ( Try restart your router) . Really dissapointed waited 2 weeks.
*
as usual,do the same thing most people would do with TM services : when they encounter any problem,already report to ISP yet no action taken by them.after that,lodge a complain to SKMM .settle rclxm9.gif

This post has been edited by kernel123: Sep 6 2012, 12:00 AM
barca96
post Sep 6 2012, 11:20 PM

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Why oh why only for high rise residentials....
Oh gawd why............why???
young_97
post Oct 29 2012, 10:16 PM

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user posted image
10Mbps Package smile.gif
skylinelover
post Oct 30 2012, 01:09 PM

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QUOTE(pigglet @ Sep 5 2012, 06:42 PM)
TIME Fibre Broadband is crap.i just got mine is 10 mbps .Changed from streamyx 4 mbps to this and now downloads are freakin slow 30-50 kbps on all websites. I tried boost to 30 mbps and a small 8mb file took 10 min to download and 100mb file taking 1 hour. And their customer support is so retarded.I called and ask about the slow download speed and the moron said ( Try restart your router) . Really dissapointed waited 2 weeks.
*
then upgrade 50mbps lorh since u r so loaded 2 complain like auntie only rolleyes.gif
coolstore
post Oct 31 2012, 01:25 PM

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QUOTE(young_97 @ Oct 29 2012, 10:16 PM)
user posted image
10Mbps Package smile.gif
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consistent? stable all the time?


Added on October 31, 2012, 1:28 pm
QUOTE(barca96 @ Sep 6 2012, 11:20 PM)
Why oh why only for high rise residentials....
Oh gawd why............why???
*
because they are TIME strategic target.

imagine one condo/biz tower how many users they can get rather than spent all the effort to go cover a taman with expected lower volume of subscribers.

This post has been edited by coolstore: Oct 31 2012, 01:28 PM
young_97
post Nov 2 2012, 06:38 PM

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QUOTE(coolstore @ Oct 31 2012, 01:25 PM)
consistent? stable all the time?

*
So far stable,

Test at my current time
user posted image
imranzero
post May 27 2013, 07:46 PM

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damn why equine there no have 1..T.T..any other option other than unifi?
Ujin
post Jun 27 2013, 11:34 PM

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Time & IPTV or Maxis & Iptv, which one is better?

In my condo, apparently can only do Time IPTV, Maxis cannot enter.

Those who have been using Time IPTV for more than a year, is the speed consistent or getting worst?
TengTJ
post Jun 28 2013, 07:43 AM

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QUOTE(Ujin @ Jun 27 2013, 11:34 PM)
Time & IPTV or Maxis & Iptv, which one is better?

In my condo, apparently can only do Time IPTV, Maxis cannot enter.

Those who have been using Time IPTV for more than a year, is the speed consistent or getting worst?
*
Has been using Time Astro IPTV for 2-3 weeks. Speed consistent

mancy
post Jun 28 2013, 07:53 AM

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QUOTE(Ujin @ Jun 27 2013, 11:34 PM)
Time & IPTV or Maxis & Iptv, which one is better?

In my condo, apparently can only do Time IPTV, Maxis cannot enter.

Those who have been using Time IPTV for more than a year, is the speed consistent or getting worst?
*
Used it since launch i think almost 2 years ago.
So far so good but recently got many small problem.
Connection lost, dl speed sometimes drop, boost not working.
Anyway still better than unifi
steakikan
post Jun 29 2013, 01:01 AM

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Using it for almost going 1 year, not bad. The International path is not that speedy tho...
saldopullt
post Jul 16 2013, 04:32 PM

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I have just got mine installed for roughly 2 weeks. My package is 6mbps+superpack 3..
What can I say is that although the speed is indicated 6mbps and speed test to local server indicates the same speed with very low ping count (<10ms), the connection is somehow slow. When u try to ping US or UK server, u will get very high ping count (+-400ms).

Before this TIME fibre is installed, I have Maxis fibre 4mbps installed.. And currently my house is running both TIME fibre and Maxis fibre. Like I said, although TIME indicates a faster speed than Maxis, surprisingly maxis posted an faster download speed (when torrenting) and loading speed (loading website eg: facebook/youtube) and the diff is significant..

Maxis speed test to local server has higher ping count than TIME but its overseas server ping count is significantly less than TIME (+-200ms).

I suspect that as Astro IPTV used TIME fibre to stream do takes up a lot of bandwidth which cause the slowdown of its own internet connectivity. However, speed test cannot prove that. But in fact, this is what I realised.

Some of my friend using TM unifi and said that unifi seggregated both HyppTV and internet separately, meaning that u can get a speed of 5mbps without compromising the viewing quality.

I will do some more testing on both fibre. For those who wish to take up the bundle (fibre+astro), u may want to reconsider... my 2cent
jjj2
post Jul 27 2013, 12:13 AM

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QUOTE(saldopullt @ Jul 16 2013, 04:32 PM)
I have just got mine installed for roughly 2 weeks. My package is 6mbps+superpack 3..
What can I say is that although the speed is indicated 6mbps and speed test to local server indicates the same speed with very low ping count (<10ms), the connection is somehow slow. When u try to ping US or UK server, u will get very high ping count (+-400ms).

Before this TIME fibre is installed, I have Maxis fibre 4mbps installed.. And currently my house is running both TIME fibre and Maxis fibre. Like I said, although TIME indicates a faster speed than Maxis, surprisingly maxis posted an faster download speed (when torrenting) and loading speed (loading website eg: facebook/youtube) and the diff is significant..

Maxis speed test to local server has higher ping count than TIME but its overseas server ping count is significantly less than TIME (+-200ms).

I suspect that as Astro IPTV used TIME fibre to stream do takes up a lot of bandwidth which cause the slowdown of its own internet connectivity. However, speed test cannot prove that. But in fact, this is what I realised.

Some of my friend using TM unifi and said that unifi seggregated both HyppTV and internet separately, meaning that u can get a speed of 5mbps without compromising the viewing quality.

I will do some more testing on both fibre. For those who wish to take up the bundle (fibre+astro), u may want to reconsider... my 2cent
*
Hi Bro,
Maxis Fibre Internet is using TM backbone as their infra. Some locations in overseas, TM has quite a number of partners but coincidentally not for Time, this makes the speed & ping time a lot higher. One good example is San Frans.

Astro IPTV does NOT utilize Time Internet bandwidth, many people has this misconception, in fact it's using a different path to cater for its channels bandwidth. The Astro channels will Not affect your Time Internet speed.
I don't want to go too technical about this, feel free to PM me if you wish to know more in detail how this is done.

Thanks.
aVince
post Jan 20 2014, 07:57 AM

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I installed Time IPTV for more than 6 months.
Taking package of 6Mbps, the speed is very good.
user posted image
lowyard
post Feb 1 2014, 03:53 AM

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crap, my place at bandar tun hussein onn got no time at all.. too bad! coz maxis got but when i look at the forum its really scary.. i prefer to try time than maxis.
adslgourou
post Feb 1 2014, 11:48 AM

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https://docs.google.com/forms/d/1gygm-zq14N...2relEM/viewform

A survey to gauge the ftth service delivery in Malaysia
yeapch01
post Feb 1 2014, 11:51 AM

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QUOTE(lowyard @ Feb 1 2014, 04:53 AM)
crap, my place at bandar tun hussein onn got no time at all.. too bad! coz maxis got but when i look at the forum its really scary.. i prefer to try time than maxis.
*
hi bro

morning . kindly pm us the buidling u stay as there is some update in bandar tun hussein onn you stay
lowyard
post Feb 1 2014, 02:24 PM

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QUOTE(yeapch01 @ Feb 1 2014, 11:51 AM)
hi bro

morning . kindly pm us the buidling u stay as there is some update in bandar tun hussein onn you  stay
*
seriously? it better be.. huhu.. pm u already. smile.gif
yeapch01
post Feb 3 2014, 11:18 AM

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QUOTE(lowyard @ Feb 1 2014, 03:24 PM)
seriously? it better be.. huhu.. pm u already.  smile.gif
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Hi bro


Time broadband services only available at high rise at your place. Thanks for your interest again.
pltan
post Feb 17 2014, 03:09 PM

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Any Astro staff monitoring this thread?

I am currently using Astro (Time) 24mbps with, 30 hours of 30mbps boost per month, for a price of $298 dollars/month.

Time is offering 30mbps with 30 hrs of 50mbps boost at 279$/month.

This price discrepancy has been going on for a while, and surely Astro has to be aware? I've been waiting for a package change on Astro's end for a while now, but there's still been no change. As my contract is up, it's a no-brainer for me to switch providers.

Has anyone heard of any plans by Astro to revise their pricing?
Camikazi007
post Apr 22 2014, 08:22 PM

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Can anyone post cisco router settings of Time and Astro combo?

sembilan
post May 27 2014, 11:10 AM

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Hello. Just got the Astro IPTV with Time yesterday, and it went down in the evening. Still waiting for the technical team to ring me up. Anyone knows how long they usually take to respond? Thanks.
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post May 27 2014, 12:44 PM

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hmm, i ask for astro to install iptv with time fiber at my condo, my condo got time but time reject this installation, so i can now only install time fiber internet, they give one month free internet

time having some disagreement with astro hmm.gif
Band Aid
post May 27 2014, 01:38 PM

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Dear TIME broadband users,

What IP address/range are you getting?
jjj2
post May 27 2014, 08:39 PM

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QUOTE(robertngo @ May 27 2014, 12:44 PM)
hmm, i ask for astro to install iptv with time fiber at my condo, my condo got time but time reject this installation, so i can now only install time fiber internet, they give one month free internet

time having some disagreement with astro  hmm.gif
*
Haha Bro.... Smart guess ya...Check my PM for more details ya.
jjj2
post May 27 2014, 08:41 PM

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QUOTE(sembilan @ May 27 2014, 11:10 AM)
Hello. Just got the Astro IPTV with Time yesterday, and it went down in the evening. Still waiting for the technical team to ring me up. Anyone knows how long they usually take to respond? Thanks.
*
Both astro & Time Internet went down?

Check my PM for more troubleshooting guide.
eyesee
post May 28 2014, 12:57 AM

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anyone having iptv problem?
internet ok astro down

ip diagnostics on decoder shows
Tuned Services Mulricast Address: Not Available

update:
astro up again

This post has been edited by eyesee: May 28 2014, 10:34 AM
diela86
post Jun 7 2014, 10:56 PM

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Hi can someone help me?
My iptv time broaband internet seems to be down for 2 days.i cant connected the internet via wifi..i have tried to switch off/on my modem..but somehow the result is still d same.the wierd things is i manage to get my astro iptv without prob...sad.gif.hope i can get ay feedback
jjj2
post Jun 8 2014, 01:02 PM

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QUOTE(diela86 @ Jun 7 2014, 10:56 PM)
Hi can someone help me?
My iptv time broaband internet seems to be down for 2 days.i cant connected the internet via wifi..i have tried to switch off/on my modem..but somehow the result is still d same.the wierd things is i manage to get my astro iptv without prob...sad.gif.hope i can get ay feedback
*
Hi Bro,

Please do check out my PM for more troubleshooting guide.

Thanks.
jasonbourne222
post Oct 10 2014, 08:49 PM

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QUOTE(justng @ Jul 19 2012, 04:22 PM)
Hi guys, anyone here on TIME broadband with Astro IPTV yet? Seems like a good deal..

Normal TIME package:
2Mbps - RM119
6Mbps - RM159
12Mbps - RM219

But TIME broadband with Astro IPTV:
3Mbps - (RM128.00)
6Mbps - (RM148.00)
12Mbps - (RM198.00)
24Mbps - (RM298.00)

Apparently you get to save about RM11 per month on the 6Mbps plan, which adds up to RM132 a year.
However the catch is that you need to subscribe to Astro together... but then again I also realised there are savings if I apply for the Astro IPTV as compared to the normal Astro subscription.

Me and my family already paying RM152 a month for Astro, if I subscribe to their Super Pack 3 package (which has more channels than my existing plan) is only RM130. A further RM22 savings a month (RM264 a year).

Oh and btw, got 2 months free broadband & astro super pack rebate if sign up now.. but it didn't say when the offer ends.. So I calculated for a year, total savings is about RM886.

I also checked that unifi 5mb plan is RM149, only RM1 more expensive and 1Mb slower than TIME's 6Mb plan. Maxis is RM148 for 10Mb.. used to be RM118  drool.gif  drool.gif

Really tempted to sign up drool.gif  drool.gif .. but anyone care to share their experience with TIME or Astro IPTV + TIME?

All the above information can be found here:
Astro IPTV + TIME broadband
TIME Broadband
*
QUOTE(eyesee @ May 28 2014, 12:57 AM)
anyone having iptv problem?
internet ok astro down

ip diagnostics on decoder shows
Tuned Services Mulricast Address: Not Available

update:
astro up again
*
QUOTE(diela86 @ Jun 7 2014, 10:56 PM)
Hi can someone help me?
My iptv time broaband internet seems to be down for 2 days.i cant connected the internet via wifi..i have tried to switch off/on my modem..but somehow the result is still d same.the wierd things is i manage to get my astro iptv without prob...sad.gif.hope i can get ay feedback
*
QUOTE(jjj2 @ Jun 8 2014, 01:02 PM)
Hi Bro,

Please do check out my PM for more troubleshooting guide.

Thanks.
*
hey guys, do you mind sharing the pros and cons of this package by astro??

also from what i understand...example 148 monthly, u get 6mbps time internet and astro iptv right??

whats the super package?? how many channels?? coz im applying time internet now for 129 monthly 5mbps and my wife wants astro... so im not sure what does it offer in terms of channels... please advice, thanks

jjj2
post Oct 10 2014, 09:17 PM

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QUOTE(jasonbourne222 @ Oct 10 2014, 08:49 PM)
hey guys, do you mind sharing the pros and cons of this package by astro??

also from what i understand...example 148 monthly, u get 6mbps time internet and astro iptv right??

whats the super package?? how many channels?? coz im applying time internet now for 129 monthly 5mbps and my wife wants astro... so im not sure what does it offer in terms of channels... please advice, thanks
*
Hi Bro,

Feel free to check out your PM for Pros & Cons.

The latest package is 10Mbps @ Rm148/month, that's only for Internet. You need to add in your Astro channels.
Example, 10Mbps (RM148) + RM155 (Super Pack 3) - RM25 (Discount for Super Pack)
= RM278/month.

Time Fibre Home Broadband (wihtout Astro) -- 8Mbps is RM129/month

Can you PM me your email, I'll send you the packages in more details.

Thanks.
danalive
post Dec 5 2014, 12:25 AM

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QUOTE(jjj2 @ Oct 10 2014, 10:17 PM)
Hi Bro,

Feel free to check out your PM for Pros & Cons.

The latest package is 10Mbps @ Rm148/month, that's only for Internet. You need to add in your Astro channels.
Example, 10Mbps (RM148) + RM155 (Super Pack 3) - RM25 (Discount for Super Pack)
= RM278/month.

Time Fibre Home Broadband (wihtout Astro) -- 8Mbps is RM129/month

Can you PM me your email, I'll send you the packages in more details.

Thanks.
*
Hi, one of the TIME dealers advised that it is not advisable for using internet with Astro IPTV. the reason given was they dont have dedicated line for each ports.. is it true? problem is, there's another dealer guranteed me that there's no issue on watching astro and using internet at the same time.. any advise?
jjj2
post Dec 5 2014, 09:44 AM

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QUOTE(danalive @ Dec 5 2014, 12:25 AM)
Hi, one of the TIME dealers advised that it is not advisable for using internet with Astro IPTV. the reason given was they dont have dedicated line for each ports.. is it true? problem is, there's another dealer guranteed me that there's no issue on watching astro and using internet at the same time.. any advise?
*
Hi Bro,

Your 2nd dealer speaks the truth...

For Astro IPTV configurations, Time Internet is running on a separate vlan than the astro channels...bandwidth on each vlan is not affected by the other....

Thanks.
eyesee
post Jan 9 2015, 06:24 PM

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Hi,

Anyone facing pixelation problem recently? Having this the past few weeks. It gets quite bad for the HD channels. SD channels can still tahan. Before this was quite good, hardly notice any pixelation. No problem with the audio.

Data corruption problem from astro or time? OR Other problems


jjj2
post Jan 10 2015, 02:36 AM

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QUOTE(eyesee @ Jan 9 2015, 06:24 PM)
Hi,

Anyone facing pixelation problem recently? Having this the past few weeks. It gets quite bad for the HD channels. SD channels can still tahan. Before this was quite good, hardly notice any pixelation. No problem with the audio.

Data corruption problem from astro or time? OR Other problems
*
Hi Bro,

Pixelation sometimes does happen, many factors that could cause to this.

Most commonly are due to the followings :

1) High reading caused by fibre connectors, twisted/over-bent fibre cable, splitter problem etc.
2) Buggy Astro Decoder.
3) Faulty ONU (very rarely).

Based on your description, most probably caused by bandwidth issue.

Please report your case to Astro careline at 03-9543 1543, they will liaise with Time to send Time SI over to check.

Thanks.

This post has been edited by jjj2: Jan 10 2015, 02:38 AM
Dothan
post Jan 29 2015, 09:53 PM

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Hi All,
I noticed the I cannot login with usual xxxx@astroiptv to selfcare.time.net.my for speedboost purpose. It seems the whole portal has been revamped, anyone is able to login and boost the broadband speed?
jjj2
post Jan 30 2015, 08:45 AM

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QUOTE(Dothan @ Jan 29 2015, 09:53 PM)
Hi All,
I noticed the I cannot login with usual xxxx@astroiptv to selfcare.time.net.my for speedboost purpose. It seems the whole portal has been revamped, anyone is able to login and boost the broadband speed?
*
Hi Bro,

Try ignore the @timebb or @ astroiptv

Thanks.
Dothan
post Jan 30 2015, 06:23 PM

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QUOTE(jjj2 @ Jan 30 2015, 08:45 AM)
Hi Bro,

Try ignore the @timebb or @ astroiptv

Thanks.
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You deserve my gratitude. I am able to login now. Thanks!
jjj2
post Jan 30 2015, 06:31 PM

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QUOTE(Dothan @ Jan 30 2015, 06:23 PM)
You deserve my gratitude. I am able to login now. Thanks!
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Welcome Bro smile.gif
Dothan
post Feb 12 2015, 07:11 AM

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Gosh, the IP TV service is down but my internet and phone service are OK.
jjj2
post Feb 12 2015, 07:30 AM

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QUOTE(Dothan @ Feb 12 2015, 07:11 AM)
Gosh, the IP TV service is down but my internet and phone service are OK.
*
Hi Bro,

Tell me more details about the symptoms ? So that we could help. Feel free to text me via Whatspp or Sms.

Have you made the Report to Astro IPTV Careline at 03-9543 1543 ?

Cheers smile.gif
Dothan
post Feb 12 2015, 08:42 AM

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QUOTE(jjj2 @ Feb 12 2015, 07:30 AM)
Hi Bro,

Tell me more details about the symptoms ? So that we could help. Feel free to text me via Whatspp or Sms.

Have you made the Report to Astro IPTV Careline at 03-9543 1543 ?

Cheers smile.gif
*
I saw the tringle icon on top left while the my TV screen is black. Then there is a message asking me to try restart my huawei GPON. At the time, my internet was working fine.

After restart GPON, wifi router and astro PVR, the internet is back but astro still not available.

So I have to use Astro on the go to let my children watch their favourite morning show on Disney Junior.
jjj2
post Feb 13 2015, 09:58 AM

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QUOTE(Dothan @ Feb 12 2015, 08:42 AM)
I saw the tringle icon on top left while the my TV screen is black. Then there is a message asking me to try restart my huawei GPON. At the time, my internet was working fine.

After restart GPON, wifi router and astro PVR, the internet is back but astro still not available.

So I have to use Astro on the go to let my children watch their favourite morning show on Disney Junior.
*
Hi Bro,

Is it fixed ? Pls check my pm for more troubleshooting guides.

Thanks.
Dothan
post Feb 13 2015, 10:32 AM

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QUOTE(jjj2 @ Feb 13 2015, 09:58 AM)
Hi Bro,

Is it fixed ? Pls check my pm for more troubleshooting guides.

Thanks.
*
Hi,
I did receive an SMS from Astro about the service down in my area around 9 am yesterday.

It is ok by the time I reached home at 5pm.

Good service and support for you and Astro rclxms.gif
CooKies37
post Mar 9 2015, 05:41 PM

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Hi guys,

I've been using AstroIPTV + Time Broadband for a year now. Really satisfy with the performance and service. Rarely got downtime for my broadband. Really liked it.

The only thing is I saw that there's another new lower price package available from the Time Broadband:

RM128 for 8MB, with 50MB 30hours free boost.

Compared to mine: RM148 10MB, with 30MB 30hours free boost.

I am thinking to change my subscription to the Time RM128 package.
As for Astro, I seldom watch, so i was thinking to cut it off as well. I only need Internet subscription now. But Not sure how to do that now.

Anyone have any idea to switch the subsciption?
Moogle Stiltzkin
post Jul 9 2015, 06:15 PM

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bruce.gif

This post has been edited by Moogle Stiltzkin: Jul 16 2017, 03:30 PM
rimshavi
post Jul 19 2015, 05:23 AM

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Hi everyone

I am interested in 6Mbps & 10Mbps plans. I have following questions.

1) Is this ADSL or Fibre?

2) Can you list out the TOTAL number of channels included in Super Pack 4? Please take note that I am more into Hollywood movies so you can suggest the suitable pack.

3) What is monthly price if I choose 6Mbps Plan + IPTV and 10Mbps Plan + IPTV?
NOTE: on the website it says I am entitled to additional RM26.50 Discount when bundled with Astro Super Pack

Thanks
UntilUComeBack
post Jul 20 2015, 11:00 AM

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anyone can answer my question?

-i stay flat (13 floor). so good idea or not?
-iptv using time or maxis fiber?
-my house got superpack 1, (rm146 per month)

any benefits?

if i sign up iptv.
jjj2
post Jul 21 2015, 10:31 AM

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QUOTE(UntilUComeBack @ Jul 20 2015, 11:00 AM)
anyone can answer my question?

-i stay flat (13 floor). so good idea or not?
-iptv using time or maxis fiber?
-my house got superpack 1, (rm146 per month)

any benefits?

if i sign up iptv.
*
Hi Bro,

Please let me know your building name, we need to check its coverage for TIME Fibre.

Thanks.




jjj2
post Jul 21 2015, 10:38 AM

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QUOTE(rimshavi @ Jul 19 2015, 05:23 AM)
Hi everyone

I am interested in 6Mbps & 10Mbps plans. I have following questions.

1) Is this ADSL or Fibre?

2) Can you list out the TOTAL number of channels included in Super Pack 4? Please take note that I am more into Hollywood movies so you can suggest the suitable pack.

3) What is monthly price if I choose 6Mbps Plan + IPTV and 10Mbps Plan + IPTV?
NOTE: on the website it says I am entitled to additional RM26.50 Discount when bundled with Astro Super Pack

Thanks
*
Hi Bro,

Please kindly pm me your building name to check for Astro-Time IPTV coverage.

If you are referring to the Astro-Time IPTV, its 10Mbps( no more 6Mbps) is priced at RM156.88/month (inclusive of 6% GST), it's 100% full fibre.
You may go for Super Pack 4 (RM146.28), RM26.50 will be discounted every month.

Total = RM156.88 + RM146.28 - RM26.50 = RM276.66

Thanks.




UntilUComeBack
post Jul 21 2015, 05:03 PM

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QUOTE(jjj2 @ Jul 21 2015, 10:31 AM)
Hi Bro,

Please let me know your building name, we need to check its coverage for TIME Fibre.

Thanks.
*
PPR Pekan Batu, Batu 5, Jalan Ipoh, 51200 KL
jjj2
post Jul 23 2015, 07:05 AM

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QUOTE(UntilUComeBack @ Jul 21 2015, 05:03 PM)
PPR Pekan Batu, Batu 5, Jalan Ipoh, 51200 KL
*
Sorry Bro as PPR not yet ready for TIME Fibre.


UntilUComeBack
post Jul 23 2015, 08:06 AM

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QUOTE(jjj2 @ Jul 23 2015, 07:05 AM)
Sorry Bro as PPR not yet ready for TIME Fibre.
*
sad.gif sad.gif sad.gif
kawteem
post Jul 28 2015, 02:15 PM

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Hello bros,

The TIME fibre itself now pricing at RM129 for 10mbps.

However if I take TIME+astro, I have to pay for TIME fibre = RM156.88 instead of RM129? Please correct me if I'm wrong. If yes, why is the difference?
jjj2
post Jul 29 2015, 12:22 AM

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QUOTE(kawteem @ Jul 28 2015, 02:15 PM)
Hello bros,

The TIME fibre itself now pricing at RM129 for 10mbps.

However if I take TIME+astro, I have to pay for TIME fibre = RM156.88 instead of RM129? Please correct me if I'm wrong. If yes, why is the difference?
*
Yes you are right, RM129 + 6% GST will be RM136.74.

If you opt for Astro iptv, you have to follow Astro pricing. If you choose Super Pack, there will be a RM26.50 discount.

Thanks.
kawteem
post Jul 29 2015, 11:53 AM

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QUOTE(jjj2 @ Jul 29 2015, 12:22 AM)
Yes you are right, RM129 + 6% GST will be RM136.74.

If you opt for Astro iptv, you have to follow Astro pricing. If you choose Super Pack, there will be a RM26.50 discount.

Thanks.
*
I see. What if let say there's a problem with the internet, who do I complain to? Astro or Time?

This time's internet is using time's own backbone or astro's ( maxis's) ?
jjj2
post Jul 29 2015, 12:02 PM

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QUOTE(kawteem @ Jul 29 2015, 11:53 AM)
I see. What if let say there's a problem with the internet, who do I complain to? Astro or Time?

This time's internet is using time's own backbone or astro's ( maxis's) ?
*
Hi Bro,
If you signed up for Astro Time IPTV, you gotta contact Astro IPTV Careline at 03-9543 1543.

Time has its own independent backbone.

Thanks.
madman7028
post Oct 25 2015, 05:04 PM

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any one of you got issue with your time astro IPTV? Support unable to rectify since 19th Oct 2015. Cannot detect IP :-)
jjj2
post Oct 26 2015, 01:14 PM

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QUOTE(madman7028 @ Oct 25 2015, 05:04 PM)
any one of you got issue with your time astro IPTV? Support unable to rectify since 19th Oct 2015. Cannot detect IP :-)
*
Nope, you can PM or Email me with details about your problem.

Thanks.
NeCaRaS
post Oct 26 2015, 09:30 PM

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hi, anyone currently using astro iptv? using superpack 1?

how much total fee to pay per month?
jjj2
post Oct 27 2015, 11:43 AM

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QUOTE(NeCaRaS @ Oct 26 2015, 09:30 PM)
hi, anyone currently using astro iptv? using superpack 1?

how much total fee to pay per month?
*
For Super Pack 1, without adding extra packages, it's RM146.28.

You need to add in 10/20/30Mbps Internet, RM156.88 / 209.88 / 262.88

Eg. Super Pack + 10Mbps = RM303.76 - RM26.50 (Super Pack Discount)
= RM277.26
PRINZE
post Nov 10 2015, 10:57 PM

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if getting time 10mbps + astro iptv, the free 30 hrs boost speed is only 20mbps?
jjj2
post Nov 11 2015, 01:14 AM

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QUOTE(PRINZE @ Nov 10 2015, 10:57 PM)
if getting time 10mbps + astro iptv, the free 30 hrs boost speed is only 20mbps?
*
Yes Bro smile.gif
PRINZE
post Nov 11 2015, 02:01 AM

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QUOTE(jjj2 @ Nov 11 2015, 01:14 AM)
Yes Bro smile.gif
*
what about the 50mbps boost advertised? only applicable to those standalone fibre without astro iptv?
jjj2
post Nov 11 2015, 07:42 AM

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QUOTE(PRINZE @ Nov 11 2015, 02:01 AM)
what about the 50mbps boost advertised? only applicable to those standalone fibre without astro iptv?
*
Hi Bro,

Yes 50Mbps is only available for TIME Fibre Home Broadband, not AstroIPTV package, for Astro 30Mbps, max boost speed is 40Mbps.

Thanks.
joshualow
post Mar 24 2016, 04:55 PM

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With the latest offer from TIME:
100 Mbps at RM149.00 per month
300 Mbps at RM189.00 per month
500 Mbps at RM299.00 per month
These deals come with the very good D-Link DIR-850L router inclusive of :
1. RM500 rebate to customers on future billings that switch from other internet providers on the condition that you are still under contract with the internet provider and is required to pay penalty should you cancel the contract. (This offer is not listed in the website but was told me by the sales representative that came to my house.)
2. Free Installation
3. Free Cordless Phone

Anyone would be crazy to get IPTV with Astro which demands that you use their Broadband deal or they would not give you IPTV. Astro Broadband deal is:
10 Mbps at RM156.88 per month
20 Mbps at RM209.88 per month
30 Mbps at RM262.88 per month

There is a RM26.50 monthly off Astro SuperPack Plus / SuperPack 1,2,3,4 for Astro IPTV customers.

The TIME deal is so very much better than Astro.

Please see:
https://www.astro.com.my/iptv/packagespricing.aspx

http://www.time.com.my/personal/broadband/...d#plansoverview

(Last revision added offer no. 1)




This post has been edited by joshualow: Mar 28 2016, 02:01 PM
PRINZE
post Mar 24 2016, 06:18 PM

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QUOTE(joshualow @ Mar 24 2016, 04:55 PM)
With the latest offer from TIME:
100 Mbps at RM149.00 per month
300 Mbps at RM189.00 per month
500 Mbps at RM299.00 per month
These deals come with the very good D-Link DIR-850L router inclusive of :
Free Installation
Free Cordless Phone

Anyone would be crazy to get IPTV with Astro which demands that you use their Broadband deal or they would not give you IPTV. Astro Broadband deal is:
10 Mbps at RM156.88 per month
20 Mbps at RM209.88 per month
30 Mbps at RM262.88 per month

There is a RM26.50 monthly off Astro SuperPack Plus / SuperPack 1,2,3,4 for Astro IPTV customers.

The TIME deal is so very much better than Astro.

Please see:
https://www.astro.com.my/iptv/packagespricing.aspx

http://www.time.com.my/personal/broadband/...d#plansoverview

*
indeed.. few more months to go until contract ends.. will terminate the astroiptv after that due to the unfair deal...
pigduck
post Apr 5 2016, 01:02 PM

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Is Astro IPTV upgrading their TIME packages to reflect the new TIME speeds?

This post has been edited by pigduck: Apr 5 2016, 01:03 PM
jjj2
post Apr 5 2016, 01:17 PM

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QUOTE(pigduck @ Apr 5 2016, 01:02 PM)
Is Astro IPTV upgrading their TIME packages to reflect the new TIME speeds?
*
Not at this moment yet Bro...

Will keep you all informed once it's ready.

Thanks.
kenn723
post Apr 5 2016, 02:08 PM

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QUOTE(jjj2 @ Apr 5 2016, 01:17 PM)
Not at this moment yet Bro...

Will keep you all informed once it's ready.

Thanks.
*
Any idea when? At least a tentative date should be set by them or else we wouldn't know whether this will happen as we are now waiting and paying way extra for nothing.
pigduck
post Apr 5 2016, 02:59 PM

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QUOTE(kenn723 @ Apr 5 2016, 02:08 PM)
Any idea when? At least a tentative date should be set by them or else we wouldn't know whether this will happen as we are now waiting and paying way extra for nothing.
*
Exactly. They should have worked on this so we get the same upgrade as Time users. Otherwise, it's fleecing customers. Astro sucks.
jjj2
post Apr 6 2016, 09:51 AM

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QUOTE(pigduck @ Apr 5 2016, 02:59 PM)
Exactly. They should have worked on this so we get the same upgrade as Time users. Otherwise, it's fleecing customers. Astro sucks.
*
Ya they are working on it.
eyesee
post Apr 7 2016, 05:43 PM

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QUOTE(pigduck @ Apr 5 2016, 02:59 PM)
Exactly. They should have worked on this so we get the same upgrade as Time users. Otherwise, it's fleecing customers. Astro sucks.
*
QUOTE(jjj2 @ Apr 6 2016, 09:51 AM)
Ya they are working on it.
*
Hope to hear good news soon!
jjj2
post Apr 9 2016, 09:19 AM

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QUOTE(eyesee @ Apr 7 2016, 05:43 PM)
Hope to hear good news soon!
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Hang on guys smile.gif
netbeans
post Apr 9 2016, 05:21 PM

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QUOTE(jjj2 @ Apr 6 2016, 09:51 AM)
Ya they are working on it.
*
rclxms.gif
kctan_
post Apr 9 2016, 11:01 PM

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Today i do speedtest. My line is upgraded from 10mbps to 50mbps now.
iAwesome
post Apr 9 2016, 11:40 PM

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Just wondering guys, is gaming good on Time Fiber? How is the ping on CS:GO and Dota? Or towards Valve servers in general. Appreciate the feedback smile.gif
netbeans
post Apr 9 2016, 11:41 PM

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QUOTE(kctan_ @ Apr 9 2016, 11:01 PM)
Today i do speedtest. My line is upgraded from 10mbps to 50mbps now.
*
Errr.. Mine still at 10mb. hmm.gif

tritonite
post Apr 10 2016, 12:00 AM

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QUOTE(kctan_ @ Apr 9 2016, 11:01 PM)
Today i do speedtest. My line is upgraded from 10mbps to 50mbps now.
*
So, at the end of the day, even with the upgrade, you're still paying RM149+GST for your broadband, but it's half the speed - 50Mbps vs 100Mbps - that Time Fibre Broadband subscribers are getting?

Ah well, at least it's still something, I guess. Still Astro 1 IPTV subscribers 0 then.

You probably want to find out how soon you can decouple your broadband from your Astro. I hope they didn't refresh your contract just for the half upgrade.


netbeans
post Apr 10 2016, 11:49 AM

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Anyone else gets the upgrade?
tofuwizard
post Apr 10 2016, 11:55 AM

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No speed upgrade here either. Still same old 10mbps. I don't mind the 50mbps speed but the price should also be adjusted down properly by half.
durian
post Apr 10 2016, 03:59 PM

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got upgraded to 300 Mbps. ori modem and TL-WR1043ND V2 router.
Still cannot get advertised speed (240Mbps) on wifi.
i get around 60++ download and 70+ upload.
anyone knows whats the issue?
anyone got 300 mbps?

kctan_
post Apr 10 2016, 06:38 PM

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QUOTE(kctan_ @ Apr 9 2016, 11:01 PM)
Today i do speedtest. My line is upgraded from 10mbps to 50mbps now.
*
The speed is back to 10mbps now. vmad.gif
Probably Time is testing something.

Hope soon Time will permanently upgrade for real. rclxms.gif
tritonite
post Apr 10 2016, 07:57 PM

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QUOTE(kctan_ @ Apr 10 2016, 06:38 PM)
The speed is back to 10mbps now.  vmad.gif
Probably Time is testing something.

Hope soon Time will permanently upgrade for real.  rclxms.gif
*
Or... Maxis, the other broadband provider for Astro IPTV, raised an objection because it made them look bad.



infin
post Apr 12 2016, 01:58 AM

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Anyone know if it's possible to subscribe to Time broadband first and then get Astro IPTV on top of it, once they're paired with the 100-500mbps plans?
yeapch01
post Apr 12 2016, 07:11 AM

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QUOTE(infin @ Apr 12 2016, 02:58 AM)
Anyone know if it's possible to subscribe to Time broadband first and then get Astro IPTV on top of it, once they're paired with the 100-500mbps plans?
*
Dear bro

Yes u can get both time gpon and astro iptv concurently.

Dont worry both plan are not utilised bandwith each other.

Thanks
Ree73
post Apr 12 2016, 07:43 AM

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QUOTE(durian @ Apr 10 2016, 03:59 PM)
got upgraded to 300 Mbps. ori modem and TL-WR1043ND V2 router.
Still cannot get advertised speed (240Mbps) on wifi.
i get around 60++ download and 70+ upload.
anyone knows whats the issue?
anyone got 300 mbps?
*
your tplink 1043 limitation (wireless n limitation) you can change to wifi AC to get >200mbps speed...
leonongkeko
post Apr 12 2016, 12:00 PM

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This post has been edited by leonongkeko: Apr 12 2016, 12:02 PM
zerko
post Apr 13 2016, 01:28 PM

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I just called to Astro IPTV to cancel my account.
Reason - I have been calling them for more than 3 weeks and they still can't give an answer whether my internet speed will be upgraded to 100mbps.

I told them they charging me RM156 and I get 10mbps but if I use Time (same internet provider) I pay RM149 for 100mbps.

If you are already out of contract I suggest you also cancel.
After all, if they come out with new package then can still sign up again - some more new Router and decoder.


pigduck
post Apr 13 2016, 05:03 PM

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C'mon, Astro. Stop being a louse with the internet speeds. We want our 100mbps! OR MORE since we pay more.


PRINZE
post Apr 14 2016, 01:08 AM

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QUOTE(zerko @ Apr 13 2016, 01:28 PM)
I just called to Astro IPTV to cancel my account.
Reason - I have been calling them for more than 3 weeks and they still can't give an answer whether my internet speed will be upgraded to 100mbps.

I told them they charging me RM156 and I get 10mbps but if I use Time (same internet provider) I pay RM149 for 100mbps.

If you are already out of contract I suggest you also cancel.
After all, if they come out with new package then can still sign up again - some more new Router and decoder.
*
i waiting for my contract ends on Nov. I been email both Astro & TIME, both saying in discussion for this upgrade but unable to provide the ETA. Reason for not terminate Astro because when sign up again, will tie to another 24 months contract. Hopefully they can finalize within 1 or 2 months.
netbeans
post Apr 14 2016, 01:34 AM

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QUOTE(PRINZE @ Apr 14 2016, 01:08 AM)
i waiting for my contract ends on Nov. I been email both Astro & TIME, both saying in discussion for this upgrade but unable to provide the ETA. Reason for not terminate Astro because when sign up again, will tie to another 24 months contract. Hopefully they can finalize within 1 or 2 months.
*
Been getting the same 'in discussion' response from astro & time...with no ETA. Was told that an announcement will be made once discussion concluded.
tofuwizard
post Apr 14 2016, 07:49 AM

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Every week same old copy paste answers about 'in discussion'. It's almost a month, I'm sure the 'discussion' has ended. Damn Astro.



This post has been edited by tofuwizard: Apr 14 2016, 07:50 AM
zerko
post Apr 14 2016, 12:55 PM

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If your contract is already over my recommendation is to CANCEL Astro.
That way maybe their "in discussion" can end. Nearly one month and still in discussion !

After all, one month later can still subscribe back and they give you new equipment/ free one month and maybe by then cheaper with better internet speed.

Nothing to lose except maybe one month no Astro.

This post has been edited by zerko: Apr 14 2016, 12:55 PM
PRINZE
post Apr 14 2016, 01:56 PM

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QUOTE(zerko @ Apr 14 2016, 12:55 PM)
If your contract is already over my recommendation is to CANCEL Astro.
That way maybe their "in discussion" can end. Nearly one month and still in discussion !

After all, one month later can still subscribe back and they give you new equipment/ free one month and maybe by then cheaper with better internet speed.

Nothing to lose except maybe one month no Astro.
*
will they lock us for another 24 months?
tritonite
post Apr 14 2016, 02:37 PM

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QUOTE(zerko @ Apr 14 2016, 12:55 PM)
If your contract is already over my recommendation is to CANCEL Astro.
That way maybe their "in discussion" can end. Nearly one month and still in discussion !

After all, one month later can still subscribe back and they give you new equipment/ free one month and maybe by then cheaper with better internet speed.

Nothing to lose except maybe one month no Astro.
*
The 'discussion' never started. Even if TIME is willing to upgrade the speeds, Astro will never let it happen because their other ISP is Maxis, and Maxis is not capable of offering identical speeds for the same price. There will be too much noise coming from Maxis Astro IPTV subscribers if the TIME ones get much faster speeds for the same price.

Also, Astro and Maxis are under the same corporate umbrella, so they'll always stick to the same agenda.


zerko
post Apr 14 2016, 03:10 PM

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QUOTE(PRINZE @ Apr 14 2016, 01:56 PM)
will they lock us for another 24 months?
*
Yes, but so will Time if signing up for their 100Mbps package unless you pay for the installation charges.

QUOTE
The 'discussion' never started. Even if TIME is willing to upgrade the speeds, Astro will never let it happen because their other ISP is Maxis, and Maxis is not capable of offering identical speeds for the same price. There will be too much noise coming from Maxis Astro IPTV subscribers if the TIME ones get much faster speeds for the same price.

Also, Astro and Maxis are under the same corporate umbrella, so they'll always stick to the same agenda.
Sign up for Time at 100Mbps RM149
Sign up for Netflix HD RM42 (RM33 without HD)
Total = RM191

You get 100Mbps and much, much more Movies and Drama than Astro.
Also on demand, whenever you feel like watching, instead of following their schedule or having to record

With Astro Superpack 4 and 10Mbps you will pay more than RM270.
How ??


Only thing lacking is Sports, but there is subscription to DirectTV ( https://forum.lowyat.net/index.php?showtopi...6313&hl=netflix )

Cut Astro off ! Let them wake up as they have been fleecing us all this while.

This post has been edited by zerko: May 4 2016, 03:31 PM
pigduck
post May 9 2016, 11:49 AM

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Hello Astro IPTV,

I am still waiting for your response regarding the Time 100mbps upgrade. May we know when it will happen on all lines?
Matrix
post May 10 2016, 03:45 PM

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QUOTE(zerko @ Apr 14 2016, 03:10 PM)
Yes, but so will Time if signing up for their 100Mbps package unless you pay for the installation charges.
Sign up for Time at 100Mbps RM149
Sign up for Netflix HD RM42 (RM33 without HD)
Total = RM191

You get 100Mbps and much, much more Movies and Drama than Astro.
Also on demand, whenever you feel like watching, instead of following their schedule or having to record

With Astro Superpack 4 and 10Mbps you will pay more than RM270.
How ??
Only thing lacking is Sports, but there is subscription to DirectTV ( https://forum.lowyat.net/index.php?showtopi...6313&hl=netflix )

Cut Astro off ! Let them wake up as they have been fleecing us all this while.
*
This.

On top of this, can also subscribe to cheap Assteruk on Android boxes running some China apps....biggrin.gif
Kilohertz
post May 12 2016, 10:10 AM

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My Astro IPTV has been down for few days, still waiting for their technician to come and check...seriously bad service..Anyone know where/how can I escalate it?

This post has been edited by Kilohertz: May 12 2016, 10:10 AM
jjj2
post May 12 2016, 10:19 AM

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QUOTE(Kilohertz @ May 12 2016, 10:10 AM)
My Astro IPTV has been down for few days, still waiting for their technician to come and check...seriously bad service..Anyone know where/how can I escalate it?
*
Hi Bro,

Keep on calling the Care Line at 0395431543.


PRINZE
post May 12 2016, 10:24 AM

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QUOTE(pigduck @ May 9 2016, 11:49 AM)
Hello Astro IPTV,

I am still waiting for your response regarding the Time 100mbps upgrade. May we know when it will happen on all lines?
*
i doubt they will upgrade as astro iptv also has same package with maxis but maxis unable to provide 100mbps like what TIME did. so dont think it will happen.
Kilohertz
post May 12 2016, 10:27 AM

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QUOTE(jjj2 @ May 12 2016, 10:19 AM)
Hi Bro,

Keep on calling the Care Line at 0395431543.
*
Reported already and they need a week to arrange technical support to come over to check.. Seriously it's ridiculous...
jjj2
post May 12 2016, 10:40 AM

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QUOTE(Kilohertz @ May 12 2016, 10:27 AM)
Reported already and they need a week to arrange technical support to come over to check.. Seriously it's ridiculous...
*
Hi Bro,

A week is crazy....

Can you give me your astro iptv account number ? And also your Case Report NUmber ?

I try to push for you.
Kilohertz
post May 12 2016, 10:56 AM

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QUOTE(jjj2 @ May 12 2016, 10:40 AM)
Hi Bro,

A week is crazy....

Can you give me your astro iptv account number ? And also your Case Report NUmber ?

I try to push for you.
*
My case number is 1629564505

Dont have acc number with me.. They say my fibre optic spoilt as the modem optical light is showing red and need technical experts to come and evaluate... sad.gif

This post has been edited by Kilohertz: May 12 2016, 10:57 AM
earl-ku
post Jun 10 2016, 05:12 PM

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aihh so no update if astro will up the package for existing user whos paying RM150 for the 10mb line?

i am planning to get the 20mb one ... but then another look at the time current promotion, damn not worth it ...

blardy hell astro
blaze91
post Jun 10 2016, 10:32 PM

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Guys do anyone know the IP address to access the modem for TIME?
jjj2
post Jun 10 2016, 10:41 PM

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QUOTE(blaze91 @ Jun 10 2016, 10:32 PM)
Guys do anyone know the IP address to access the modem for TIME?
*
You mean the Router ?

If so, which model ?
blaze91
post Jun 10 2016, 11:01 PM

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QUOTE(jjj2 @ Jun 10 2016, 10:41 PM)
You mean the Router ?

If so, which model ?
*
zxhn h298n modem model bro...
yeapch01
post Jun 11 2016, 06:03 AM

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QUOTE(blaze91 @ Jun 11 2016, 12:01 AM)
zxhn h298n modem model bro...
*
Dear bro


192.168.0.1

Username:admin

Pasword : admin
jjj2
post Jun 11 2016, 08:27 AM

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QUOTE(blaze91 @ Jun 10 2016, 11:01 PM)
zxhn h298n modem model bro...
*
Hi Bro,

Default login credentials for ZTE H298N,

WebUI Admin : 192.168.0.1
User : admin
Password : admin

If it has been reconfigured, then you have to reset it and reconfigure the Internet PPPOE Connection.

Let me know if you need further help.
blaze91
post Jun 11 2016, 12:07 PM

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QUOTE(jjj2 @ Jun 11 2016, 08:27 AM)
Hi Bro,

Default login credentials for ZTE H298N,

WebUI Admin : 192.168.0.1
User : admin
Password : admin

If it has been reconfigured, then you have to reset it and reconfigure the Internet PPPOE Connection.

Let me know if you need further help.
*
thanks alot buddy will try
blaze91
post Jun 11 2016, 12:08 PM

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QUOTE(yeapch01 @ Jun 11 2016, 06:03 AM)
Dear bro
192.168.0.1

Username:admin

Pasword : admin
*
thanks bro
PRINZE
post Jun 11 2016, 07:00 PM

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yesterday replied after 2 months.. both side also play "tai chi".. sigh...forget about it..

From Astro:
user posted image

From TIME:
user posted image

This post has been edited by PRINZE: Jun 12 2016, 08:58 AM
zerko
post Aug 8 2016, 09:32 PM

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QUOTE(PRINZE @ Jun 11 2016, 07:00 PM)
yesterday replied after 2 months.. both side also play "tai chi".. sigh...forget about it..

From Astro:
user posted image

From TIME:
user posted image
*
I wrote a complain to MCMC complaining on unfair business practice and excessive "profiteering" by Astro.
You should to.
Astro replied that they are coming out with a new package on broadband.
I did not accept their reply and cc. A copy to MCMC repeating on unfair/ unethical business practice.


PRINZE
post Aug 9 2016, 10:50 AM

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QUOTE(zerko @ Aug 8 2016, 09:32 PM)
I wrote a complain to MCMC complaining on unfair business practice and excessive "profiteering" by Astro.
You should to.
Astro replied that they are coming out with a new package on broadband.
I did not accept their reply and cc. A copy to MCMC repeating on unfair/ unethical business practice.
*
sure.. will write in later...

i email to TIME yesterday asking if I terminate my AstroIPTV (under TIME) and move to TIME fibre. Eventually they said I will be considered as a new subscriber and 24 months contract is applicable. So sad..
PRINZE
post Aug 10 2016, 02:22 PM

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As per zerko suggestion, I wrote in to MCMC yesterday noon and this morning Astro CS call up to talk about this matter. As usual, they unable to provide the timeline on the upgrade as their discussion and approval will take time. At the meantime, Astro offers to activate the free preview for all channels starting today until my contract end. Astro did not offer free preview for all channels after few emails flying around until I complaint to MCMC. So the rest who having the same issue suggest to lodge a complaint to MCMC.
muttly
post Aug 10 2016, 05:46 PM

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Just done it.
Matrix
post Aug 10 2016, 05:51 PM

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QUOTE(PRINZE @ Aug 9 2016, 10:50 AM)
sure.. will write in later...

i email to TIME yesterday asking if I terminate my AstroIPTV (under TIME) and move to TIME fibre. Eventually they said I will be considered as a new subscriber and 24 months contract is applicable. So sad..
*
Just cancel and resubscribe. Don't see any issue with 24 months contract. I purposely cancel my line and re-subscribe a new line to get the free 1TB External HDD promo previosly. Can get free new modem and router somemore. LOL

It's not like there's anything better in Malaysia.... laugh.gif
PRINZE
post Aug 10 2016, 07:01 PM

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QUOTE(Matrix @ Aug 10 2016, 05:51 PM)
Just cancel and resubscribe. Don't see any issue with 24 months contract. I purposely cancel my line and re-subscribe a new line to get the free 1TB External HDD promo previosly. Can get free new modem and router somemore. LOL

It's not like there's anything better in Malaysia.... laugh.gif
*
will cancel once contract ended. although astro activate all channels for free, but still not satisfied because of getting 10mb rather than 100mb.
ninja888
post Aug 13 2016, 11:25 PM

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As a current Astro IPTV subscriber, is there a way to get the time 100/300/500mbps fibre broadband whilst still retaining the Astro IPTV I.e. Two subscriptions, one to time 100/300/500 and the other to Astro IPTV but using the time 100/300/500 broadband over the same single fibre line?

Or is there a way to cancel Astro IPTV, get time 100/300/500 and still access the Astro channels using say Astro on the go without an Astro IPTV/fibre subscription?
jjj2
post Aug 14 2016, 12:20 AM

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QUOTE(ninja888 @ Aug 13 2016, 11:25 PM)
As a current Astro IPTV subscriber, is there a way to get the time 100/300/500mbps fibre broadband whilst still retaining the Astro IPTV I.e. Two subscriptions, one to time 100/300/500 and the other to Astro IPTV but using the time 100/300/500 broadband over the same single fibre line?

Or is there a way to cancel Astro IPTV, get time 100/300/500 and still access the Astro channels using say Astro on the go without an Astro IPTV/fibre subscription?
*
HI,

You can have a subscription with TIME FTTH (100/300/500Mbps) package and at the same time having another subscription of Astro IPTV (Channels + Broadband), by utiising 2 incoming fibre lines, not with single fibre line.
Although technically this is possible with some customization, but that is not the standard way of doing & out of the discussion.

Thanks.


redro18
post Dec 24 2016, 12:29 AM

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Hi. Anyone thinks that TIME connection is unstable? I've been experiencing slow & fast speed internet almost everyday. Sometimes it fast, sometimes it slow.
af_1993
post Dec 26 2016, 07:44 PM

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hi my time wifi is not working..cannot connect to my laptop and phone..but one computer directly connected to the internet has no problem at all...weird...any advice?
earl-ku
post Mar 2 2017, 02:31 PM

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Unifi users getting the free upgrade and astro iptv users with time still stuck on 10mb package ...
topeng perak
post Mar 2 2017, 02:39 PM

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QUOTE(earl-ku @ Mar 2 2017, 02:31 PM)
Unifi users getting the free upgrade and astro iptv users with time still stuck on 10mb package ...
*
Just terminate and re subscribe separately. Any advantage astro iptv over normal astro besides using dish?
earl-ku
post Mar 2 2017, 04:19 PM

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QUOTE(topeng perak @ Mar 2 2017, 02:39 PM)
Just terminate and re subscribe separately. Any advantage astro iptv over normal astro besides using dish?
*
still have 1 year contract as i relocated a year ago

my place centralized dish has no HD

like that lo ...

price i am paying to astro for their 10mb package is equivalent to the normal time 100mb ...

aihh sad liao
topeng perak
post Mar 2 2017, 04:27 PM

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QUOTE(earl-ku @ Mar 2 2017, 04:19 PM)
still have 1 year contract as i relocated a year ago

my place centralized dish has no HD

like that lo ...

price i am paying to astro for their 10mb package is equivalent to the normal time 100mb ...

aihh sad liao
*
I see. Then no choice since still under contract and too bad the centralized dish don't have HD.
PRINZE
post Mar 2 2017, 04:33 PM

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i cancelled my iptv on nov 2016 and using the 100mb now with kodi. it's almost 1 year TIME upgraded the speed and they still in discussion? haha
earl-ku
post Mar 2 2017, 04:36 PM

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QUOTE(topeng perak @ Mar 2 2017, 04:27 PM)
I see. Then no choice since still under contract and too bad the centralized dish don't have HD.
*
oh yeah as much as i want to move on to kodi or something similiar ...

my mom is used to the astro interface ... to move on to something else - hard to teach her all over again
topeng perak
post Mar 2 2017, 04:40 PM

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QUOTE(earl-ku @ Mar 2 2017, 04:36 PM)
oh yeah as much as i want to move on to kodi or something similiar ...

my mom is used to the astro interface ... to move on to something else - hard to teach her all over again
*
For your mom i think better stick to astro. Easy to navigate and very straight forward. Besides sports and local content...kodi can take care of that brows.gif
earl-ku
post Mar 2 2017, 05:02 PM

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QUOTE(topeng perak @ Mar 2 2017, 04:40 PM)
For your mom i think better stick to astro. Easy to navigate and very straight forward. Besides sports and local content...kodi can take care of that  brows.gif
*
haha and yeah coz i got her the second decoder - she has all her tvb and on demand ...
muttly
post Mar 2 2017, 06:18 PM

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Feel your pain, been emailing them constantly and all they keep saying is that they are still reviewing.


jjj2
post Mar 3 2017, 11:24 PM

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QUOTE(muttly @ Mar 2 2017, 06:18 PM)
Feel your pain, been emailing them constantly and all they keep saying is that they are still reviewing.
*
Stay tuned...it won't b long....cross fingers ... dry.gif
nakedtruth
post Mar 4 2017, 10:09 PM

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Hi,

my tenant subscribed to TIME under his name for my apartment. I want to ask if my tenant left without terminate the subscription (2 years contract with TIME but now want to move out after 1 year) or paying the bills will it affect the new tenant to subscribe TIME using the same address?

This post has been edited by nakedtruth: Mar 4 2017, 10:10 PM
yeapch01
post Mar 4 2017, 10:13 PM

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QUOTE(nakedtruth @ Mar 4 2017, 11:09 PM)
Hi,

my tenant subscribed to TIME under his name for my apartment. I want to ask if my tenant left without terminate the subscription (2 years contract with TIME but now want to move out after 1 year) or paying the bills will it affect the new tenant to subscribe TIME using the same address?
*
Dear bro,

Not at all. Time registration is based on person who registered time not address.

Feel free to contact us if need further clarification.

Thanks
nakedtruth
post Mar 4 2017, 10:15 PM

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QUOTE(yeapch01 @ Mar 4 2017, 10:13 PM)
Dear bro,

Not at all. Time registration is based on person who registered time  not address.

Feel free to contact us if need further clarification.

Thanks
*
thank you for the quick reply...
can pm me the current TIME promotion?
thank you.
yeapch01
post Mar 4 2017, 11:07 PM

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QUOTE(nakedtruth @ Mar 4 2017, 11:15 PM)
thank you for the quick reply...
can pm me the current TIME promotion?
thank you.
*
Dear bro

Sure . Feel free to check with us for further details

Thanks
young_97
post Mar 5 2017, 05:25 PM

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QUOTE(jjj2 @ Mar 3 2017, 11:24 PM)
Stay tuned...it won't b long....cross fingers ... dry.gif
*
i emailed them also...

they told me in discussion since 2016 Apr in the previous email(in 2016)


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zerko
post Jun 14 2017, 01:28 PM

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Good news for those using Time with Astro IPTV.
I was informed that as from 1st July, the minimum speed will be upgraded to 100Mbps

No additional charges !
blaze91
post Jun 21 2017, 12:16 PM

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QUOTE(zerko @ Jun 14 2017, 01:28 PM)
Good news for those using Time with Astro IPTV.
I was informed that as from 1st July, the minimum speed will be upgraded to 100Mbps

No additional charges !
*
I did heard the same too and they even replace the wireless router to newer ones but with one condition as need to renew contract for another 2 years else we can buy modem from them directly around Rm268+. Any idea what wireless modem they would be giving. Called and asked them they said dont know the model name. icon_question.gif
zerko
post Jun 21 2017, 01:54 PM

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QUOTE(blaze91 @ Jun 21 2017, 12:16 PM)
I did heard the same too and they even replace the wireless router to newer ones but with one condition as need to renew contract for another 2 years else we can buy modem from them directly around Rm268+. Any idea what wireless modem they would be giving. Called and asked them they said dont know the model name. icon_question.gif
*
Dlink 850L AC1200
Same like what Time provides.
I do not like this Router as I read that the wifi coverage is quite weak.
If you accept this Router, you will be tied in for 24 months contract.
Presently I choose not to accept this Router, hope they offer another Router in future.


blaze91
post Jun 21 2017, 02:47 PM

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QUOTE(zerko @ Jun 21 2017, 01:54 PM)
Dlink 850L AC1200
Same like what Time provides.
I do not like this Router as I read that the wifi coverage is quite weak.
If you accept this Router, you will be tied in for 24 months contract.
Presently I choose not to accept this Router, hope they offer another Router in future.
*
thanks mate for the info. Any idea what wifi router would be ideal as the one currently im using sucks to max (ZXHN H298N). Wifi connection drops randomly in win 10 laptops( tested on 3 laptops). Have to disconnect from the access point and reconnect back else chrome or any other browsers will just keep spining till i disconnect and reconnect back. Already called and reported to astro iptv. the technician have not show up yet. I have even changed wifi channels, did ip flush on my laptops still no use
zerko
post Jun 21 2017, 03:00 PM

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QUOTE(blaze91 @ Jun 21 2017, 02:47 PM)
thanks mate for the info. Any idea what wifi router would be ideal as the one currently im using sucks to max (ZXHN H298N). Wifi connection drops randomly in win 10 laptops( tested on 3 laptops).  Have to disconnect from the access point and reconnect back else chrome or any other browsers will just keep spining till i disconnect and reconnect back. Already called and reported to astro iptv. the technician have not show up yet. I have even changed wifi channels, did ip flush on my laptops still no use
*
I'm no network expert but from what I read the TPLink C7 is best value. Good reviews, wireless AC support and can get for around RM400.
I'm using an old TPlink wdr3600 (wireless N) and it's served me well the past 4 years.
Will probably upgrade once the 100Mbps is activated.

This post has been edited by zerko: Jun 21 2017, 03:04 PM
blaze91
post Jun 21 2017, 03:11 PM

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QUOTE(zerko @ Jun 21 2017, 03:00 PM)
I'm no network expert but from what I read the TPLink C7 is best value. Good reviews, wireless AC support and can get for around RM400.
I'm using an old TPlink wdr3600 (wireless N) and it's served me well the past 4 years.
Will probably upgrade once the 100Mbps is activated.
*
I see for time being im using TD-W8961ND as wireless router and ZTE wifi as switch to connect to my TPlink because the tp link is adsl type. WOW rm400?? thats way expensive man
j-insigh
post Jun 21 2017, 10:45 PM

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QUOTE(zerko @ Jun 21 2017, 01:54 PM)
Dlink 850L AC1200
Same like what Time provides.
I do not like this Router as I read that the wifi coverage is quite weak.
If you accept this Router, you will be tied in for 24 months contract.
Presently I choose not to accept this Router, hope they offer another Router in future.
*
Can we not accept this router and ask for another type/brand of router?
zerko
post Jun 22 2017, 07:38 AM

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QUOTE(blaze91 @ Jun 21 2017, 03:11 PM)
I see for time being im using TD-W8961ND as wireless router and ZTE wifi as switch to connect to my TPlink because the tp link is adsl type. WOW rm400?? thats way expensive man
*
I felt that way too when I started looking for alternative Routers from those supplied by TM/Time.
Then I found out the top tier Routers are above 1k !
zerko
post Jun 22 2017, 07:42 AM

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QUOTE(j-insigh @ Jun 21 2017, 10:45 PM)
Can we not accept this router and ask for another type/brand of router?
*
I wrote to them for alternative Routers and the reply was negative. I even suggested willingness to top up $ for better router.
Since I'm not accepting their Dlink850 they informed I'm not bound by the 24 months contract.

Maybe if more people email them, they might change their mind.

This post has been edited by zerko: Jun 22 2017, 07:45 AM
j-insigh
post Jun 22 2017, 08:16 AM

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QUOTE(zerko @ Jun 22 2017, 07:42 AM)
I wrote to them for alternative Routers and the reply was negative. I even suggested willingness to top up $ for better router.
Since I'm not accepting their Dlink850 they informed I'm not bound by the 24 months contract.

Maybe if more people email them, they might change their mind.
*
Oh you can reject their router and not bound to contact? That's quite good. I shall email them then. Thanks bro
quasi
post Jun 22 2017, 08:30 AM

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QUOTE(zerko @ Jun 22 2017, 07:42 AM)
I wrote to them for alternative Routers and the reply was negative. I even suggested willingness to top up $ for better router.
Since I'm not accepting their Dlink850 they informed I'm not bound by the 24 months contract.

Maybe if more people email them, they might change their mind.
*
Would installation charges still be waived?
zerko
post Jun 22 2017, 08:34 AM

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QUOTE(quasi @ Jun 22 2017, 08:30 AM)
Would installation charges still be waived?
*
If u accept their Router and agree to 24 months contract I don't think they will charge you.
blaze91
post Jun 22 2017, 11:12 AM

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QUOTE(zerko @ Jun 22 2017, 07:38 AM)
I felt that way too when I started looking for alternative Routers from those supplied by TM/Time.
Then I found out the top tier Routers are above 1k !
*
I seee...guess i will just wait for the free upgrade and change the router myself to a better ones/ perhaps the one suggested. Btw do anyone having similar problem like mine. Whereby connection hangs and have to disconnect from wireless access point in laptop and reconnect back. Its reallhy annoying to do it each and every time. Preety sure that ZTE wireless router is the culprit as now IM using my TPLINK adsl as wireless access point by connecting LAN cable from ZTE to tplink and created the wireless access point connection.
blaze91
post Jun 26 2017, 08:32 PM

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Currently I am using (ZXHN H298N) as wireless router. Can I change to (TD-W8961ND)??
westlife
post Jun 26 2017, 09:59 PM

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Astro ip tv can only use time broadband?
FusionXY
post Jun 26 2017, 10:41 PM

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QUOTE(westlife @ Jun 26 2017, 09:59 PM)
Astro ip tv can only use time broadband?
*
Hi, can use with Maxis Broadband too.
westlife
post Jun 26 2017, 10:44 PM

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QUOTE(FusionXY @ Jun 26 2017, 10:41 PM)
Hi, can use with Maxis Broadband too.
*
Cannot use with unifi only right?
FusionXY
post Jun 26 2017, 10:48 PM

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QUOTE(westlife @ Jun 26 2017, 10:44 PM)
Cannot use with unifi only right?
*
Unifi cannot cause need to set up with the IP Address.
blaze91
post Jun 26 2017, 10:50 PM

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Currently I am using (ZXHN H298N) as wireless router. Can I change to (TD-W8961ND)??
westlife
post Jun 26 2017, 10:58 PM

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QUOTE(FusionXY @ Jun 26 2017, 10:48 PM)
Unifi cannot cause need to set up with the IP Address.
*
then astro is going on the wrong direction sia. since satellite the picture quality seriously cannot make it even it is on HD.

but probably they think that it is easier to control via satellite broadcast.
FusionXY
post Jun 27 2017, 12:07 AM

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QUOTE(westlife @ Jun 26 2017, 10:58 PM)
then astro is going on the wrong direction sia. since satellite the picture quality seriously cannot make it even it is on HD.

but probably they think that it is easier to control via satellite broadcast.
*
For Astro IPTV with TIME or Maxis is using internet to stream. Not by using satellite dish.
westlife
post Jun 27 2017, 12:23 AM

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QUOTE(FusionXY @ Jun 27 2017, 12:07 AM)
For Astro IPTV with TIME or Maxis is using internet to stream. Not by using satellite dish.
*
I know how it works. It is IPTV. But it cannot work with other telcos like TM since they are competitor. But in this case, most bolehland ppl cannot enjoy it since most ppl are on tm broadcast. So if they want to watch Astro, can only subscribe the satellite version which the quality of image is a lot poorer and with other bad points.
blaze91
post Jun 27 2017, 12:26 AM

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QUOTE(westlife @ Jun 27 2017, 12:23 AM)
I know how it works. It is IPTV. But it cannot work with other telcos like TM since they are competitor. But in this case, most bolehland ppl cannot enjoy it since most ppl are on tm broadcast. So if they want to watch Astro, can only subscribe the satellite version which the quality of image is a lot poorer and with other bad points.
*
dropping by Currently I am using (ZXHN H298N) as wireless router. Can I change to (TD-W8961ND)?? using ASTRO IPTV + TIME(10mbps)
FusionXY
post Jul 1 2017, 11:52 AM

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Free Speed Upgrade for TIME + Astro IPTV
user posted image

This post has been edited by FusionXY: Jul 1 2017, 11:52 AM
zerko
post Jul 1 2017, 01:01 PM

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QUOTE(FusionXY @ Jul 1 2017, 11:52 AM)
Free Speed Upgrade for TIME + Astro IPTV
user posted image
*
They wrote me an email more than 14days ago and also spoke to me.
"...1st July free upgrade to 100 Mbps..."
This morning tested still 10 Mbps. Restart Router and Modem still the same.
Afternoon 12.30 tested, restart router and modem, still no change.

Called Astroiptv and their reply - delay for 100Mps upgrade and unable to give a date when it will happen.

I told them off, at least they should have written or call to inform the delay as they have sent out their email stipulating 1st July.

Poor customer service. Shouldn't even use the term Customer Service !
FusionXY
post Jul 1 2017, 03:56 PM

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QUOTE(zerko @ Jul 1 2017, 01:01 PM)
They wrote me an email more than 14days ago and also spoke to me.
"...1st July free upgrade to 100 Mbps..."
This morning tested still 10 Mbps. Restart Router and Modem still the same.
Afternoon 12.30 tested, restart router and modem, still no change.

Called Astroiptv and their reply - delay for 100Mps upgrade and unable to give a date when it will happen.

I told them off, at least they should have written or call to inform the delay as they have sent out their email stipulating 1st July.

Poor customer service. Shouldn't even use the term Customer Service !
*
Did you check via TIME Self-Care Portal?

Check whether the speed has been changed in the Self-Care Portal.
zerko
post Jul 1 2017, 04:10 PM

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QUOTE(FusionXY @ Jul 1 2017, 03:56 PM)
Did you check via TIME Self-Care Portal?

Check whether the speed has been changed in the Self-Care Portal.
*
Still the same. Allowing me to boost to 30 Mbps.
You aware that they have upgraded to 100 Mbps ?

This post has been edited by zerko: Jul 1 2017, 04:10 PM
zerko
post Jul 1 2017, 04:13 PM

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QUOTE(FusionXY @ Jul 1 2017, 11:52 AM)
Free Speed Upgrade for TIME + Astro IPTV
user posted image
*
Can please give the link to this page/website.
Thanks
FusionXY
post Jul 1 2017, 04:43 PM

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QUOTE(zerko @ Jul 1 2017, 04:13 PM)
Can please give the link to this page/website.
Thanks
*
I'm sorry that I don't have the link.

This was shared by another forum member in TIME Fibre topic.

I shared it here.
slycoop
post Jul 7 2017, 10:25 AM

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QUOTE(zerko @ Jul 1 2017, 01:01 PM)
They wrote me an email more than 14days ago and also spoke to me.
"...1st July free upgrade to 100 Mbps..."
This morning tested still 10 Mbps. Restart Router and Modem still the same.
Afternoon 12.30 tested, restart router and modem, still no change.

Called Astroiptv and their reply - delay for 100Mps upgrade and unable to give a date when it will happen.

I told them off, at least they should have written or call to inform the delay as they have sent out their email stipulating 1st July.

Poor customer service. Shouldn't even use the term Customer Service !
*
WTF! vmad.gif I didn't even get the email, what did it look like and when they send? (digging through my spam) The image shows log in here, means can already apply right? but no...zzzzz

This post has been edited by slycoop: Jul 7 2017, 10:25 AM
eyesee
post Jul 7 2017, 05:30 PM

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QUOTE(zerko @ Jul 1 2017, 01:01 PM)
They wrote me an email more than 14days ago and also spoke to me.
"...1st July free upgrade to 100 Mbps..."
This morning tested still 10 Mbps. Restart Router and Modem still the same.
Afternoon 12.30 tested, restart router and modem, still no change.

Called Astroiptv and their reply - delay for 100Mps upgrade and unable to give a date when it will happen.

I told them off, at least they should have written or call to inform the delay as they have sent out their email stipulating 1st July.

Poor customer service. Shouldn't even use the term Customer Service !
*
I guess Astro has not found a solution to appease the Maxis IPTV subscribers as they will be paying the same price but having speed that is 10 times slower.

In the mean time, TIME should rebate us for every month they are overcharging us for the 10,20,30 mbps which should now be 100,300,500mbps!
zerko
post Jul 7 2017, 08:22 PM

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QUOTE(eyesee @ Jul 7 2017, 05:30 PM)
I guess Astro has not found a solution to appease the Maxis IPTV subscribers as they will be paying the same price but having speed that is 10 times slower.

In the mean time, TIME should rebate us for every month they are overcharging us for the 10,20,30 mbps which should now be 100,300,500mbps!
*
I do not think it's Time that's holding back, it's more likely what you pointed out, problem with Maxis.
Since they are a related company Astro might be having problems with related shareholders/management.

I hope MCMC or any other government agency will deal with this unfair business practice.
Time offering 100Mbps at Rm148 but Astro IPTV providing the same Time internet at the same price but only 10 Mbps.
icon_question.gif
blaze91
post Jul 27 2017, 08:13 AM

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Anyone received free upgrade for 10mbps to 100mpbs yet??
muttly
post Jul 27 2017, 01:52 PM

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QUOTE(blaze91 @ Jul 27 2017, 08:13 AM)
Anyone received free upgrade for 10mbps to 100mpbs yet??
*
Nope, it's been delayed again. Their Customer Support said its indefinite and they don't know when it will be done.
blaze91
post Jul 27 2017, 07:12 PM

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QUOTE(muttly @ Jul 27 2017, 01:52 PM)
Nope, it's been delayed again. Their Customer Support said its indefinite and they don't know when it will be done.
*
wow really? then i guess time to call them and tell them that wish to discontinue the service..paying for 10mbps for the price of 100mpbs. damn it man..
PoPoBear
post Jul 29 2017, 10:10 AM

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Hi, any agent here can clarify whether does time cover the area, iSoho/iResidence @ iCity ?
blaze91
post Jul 31 2017, 10:39 PM

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anyone using archer c7 ?
earl-ku
post Aug 1 2017, 02:49 PM

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QUOTE(muttly @ Jul 27 2017, 01:52 PM)
Nope, it's been delayed again. Their Customer Support said its indefinite and they don't know when it will be done.
*
shitty lah - no update nothing ... we are being shortchanged here lah ...

same price on time package itself is 100mb la ...

blardy hell customer service also shitty like fuck ...
muttly
post Aug 4 2017, 10:20 AM

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Astro CS called me again yesterday and told me that their ready to go ahead with the upgrade but some legal issues are holding them back. Their CCO has just sent another draft of something for approval and they're hoping sometime this month.....heard this one before!
earl-ku
post Aug 4 2017, 10:34 AM

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QUOTE(muttly @ Aug 4 2017, 10:20 AM)
Astro CS called me again yesterday and told me that their ready to go ahead with the upgrade but some legal issues are holding them back. Their CCO has just sent another draft of something for approval and they're hoping sometime this month.....heard this one before!
*
LOL but they called u to inform you on this? They only came back and say its on hold indefinitely...

and u have heard of this before?

dunno its time causing issue or astro/maxis
earl-ku
post Aug 15 2017, 06:09 PM

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Anyone received anything on the upgrade plan which they have put on hold indefinitely?
blaze91
post Aug 16 2017, 02:25 AM

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QUOTE(earl-ku @ Aug 15 2017, 06:09 PM)
Anyone received anything on the upgrade plan which they have put on hold indefinitely?
*
IM waiting too bro for the phone call....we are paying more for less shit fck astro
muttly
post Aug 22 2017, 03:51 PM

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QUOTE(earl-ku @ Aug 15 2017, 06:09 PM)
Anyone received anything on the upgrade plan which they have put on hold indefinitely?
*
Nope not heard anything either. Tried asking their CS but they said they have no news either...
kurtkob78
post Sep 16 2017, 08:07 PM

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do you need satellite dish for astro iptv ?

whats the video bitrate for HD channels?

This post has been edited by kurtkob78: Sep 16 2017, 08:07 PM
yeapch01
post Sep 17 2017, 12:44 PM

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QUOTE(Japanties @ Sep 17 2017, 09:14 AM)
any promo for new instalation?
online  seems like no free 1 month liao
*
dear bro


Thanks for your interest in time fibre , we are time fibre distributor can help you on registeration and arrangement for installation


Thanks
yeapch01
post Sep 17 2017, 02:50 PM

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QUOTE(Japanties @ Sep 17 2017, 03:10 PM)
ok fak unifi...here i come time 100mbps
*
Dear Bro


Welcome on Board soon.
jjj2
post Sep 17 2017, 05:15 PM

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QUOTE(kurtkob78 @ Sep 16 2017, 08:07 PM)
do you need satellite dish for astro iptv ?

whats the video bitrate for HD channels?
*
No need Bro..

The bitrate for HD 1080i channels is about 5Mbps -- 12Mbps

Thanks.
kurtkob78
post Sep 17 2017, 06:11 PM

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QUOTE(jjj2 @ Sep 17 2017, 05:15 PM)
No need Bro..

The bitrate for HD 1080i channels is about 5Mbps -- 12Mbps

Thanks.
*
should be better than hypptv smile.gif

btw anyone know astro satellite bitrate or myfreeview bitrate ??
jjj2
post Sep 17 2017, 10:54 PM

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QUOTE(kurtkob78 @ Sep 17 2017, 06:11 PM)
should be better than hypptv smile.gif

btw anyone know astro satellite bitrate or myfreeview bitrate ??
*
Definitely better than hypetv.


Deathhunter
post Sep 21 2017, 08:12 PM

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Just applied for TIME today....damn this Unifi is giving me pain right now :\
young_97
post Oct 4 2017, 03:40 PM

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i receive this email today

we gonna get free upgrade to 100mbps for TIME



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earl-ku
post Oct 4 2017, 03:43 PM

Chlorophiliac
*******
Group: Senior Member
Posts: 4,548

Joined: Jan 2003
From: Golden Meadow
QUOTE(young_97 @ Oct 4 2017, 03:40 PM)
i receive this email today

we gonna get free upgrade to 100mbps for TIME
*
Yes received this today too
jjj2
post Oct 4 2017, 04:03 PM

Look at all my stars!!
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Group: Senior Member
Posts: 2,074

Joined: Feb 2006

Yes guys.. after the long wait.