TIME TIME Fibre Broadband + Astro IPTV, Share your experience or questions
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 Nov 7 2017, 06:57 PM
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#1
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Junior Member
30 posts Joined: Nov 2011 
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hi, my router is the E1000 cisco, can it still be used under the 1000Mbps? i also just realized i never had a time self care account. so how to check whether my speed has been upgraded?
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Nov 8 2017, 08:32 AM
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#2
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Junior Member
30 posts Joined: Nov 2011
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QUOTE(jjj2 @ Nov 7 2017, 11:21 PM) Hi, My brother informed that the AstroIptv called and informed of the speed upgrade yet no mention of any hardware upgrade....Your router is the first batch 7 years ago... it can't support 100Mbps. Please call Customer service at 1800 18 1818 to check your account. Selfcare can be accessed via selfceare.time.com.my Thanks.  Also, i am using the Huawei Echolife HG850a Wifi router, plus a wifi booster ASUS RT-N12HP cause the the location of the router is at a corner of the house, hence we needed the booster to reach the other end. When i tried the Speedtest.net test, besides the router i get around 40~50MBps download speed on Wifi. Besides the Wifi Booster, its around 10MBps download speed only... So do i have to upgrade the Wifi router and booster too to get the best out of the new speed? This post has been edited by limandi92: Nov 8 2017, 08:32 AM |
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Nov 8 2017, 10:07 AM
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#3
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Junior Member
30 posts Joined: Nov 2011
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QUOTE(jjj2 @ Nov 8 2017, 08:57 AM) Hi, Called them, they said they will arrange to replace the router should i agreed to it, but no upgrade for the Huawei one, they said it is still usable The ONU Huawei HG850a needs to be replaced by HG8240H, and the Router needs to be replaced to the current one, TP-Link Archer C1200. Please called Astro IPTV at 03-95431543 to request for the date of upgrade (both bandwidth & hardware). Thanks.  |
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Nov 8 2017, 10:18 AM
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#4
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Junior Member
30 posts Joined: Nov 2011
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QUOTE(jjj2 @ Nov 8 2017, 10:10 AM) Hi, ok, noted thank youIf they upgrade your speed to 100Mbps, the ONU is still usable. If beyond that, it must be replaced. Thanks. |
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