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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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post Jun 12 2015, 11:47 AM

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QUOTE(Prodigenous Zee @ Jun 12 2015, 11:40 AM)
Call CS and request to change statement date. Very fast and easy.
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any dates or pre-set dates?
Prodigenous Zee
post Jun 12 2015, 12:00 PM

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QUOTE(alexanderclz @ Jun 12 2015, 11:47 AM)
any dates or pre-set dates?
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I asked for my statement to be on the 1st and they said it was available, so I'm not certain whether all dates are available or just pre-set dates. Sorry.
SUSic no 851025071234
post Jun 12 2015, 03:08 PM

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Baskin Robin and chatime this kind of shop consider dining?
laymank
post Jun 12 2015, 03:13 PM

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QUOTE(ic no 851025071234 @ Jun 12 2015, 03:08 PM)
Baskin Robin and chatime this kind of shop consider dining?
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I doubt so, since starbucks also not considered as dining
zcs
post Jun 12 2015, 03:30 PM

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QUOTE(laymank @ Jun 12 2015, 10:16 AM)
Just need to pay the statement amount - cashback to make your statement outstanding = 0.

new transactions amounts only need to be paid in next cycle.
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Thanks for the advise!

QUOTE(Prodigenous Zee @ Jun 12 2015, 11:40 AM)
Already maximised my cashback for this quarter. Next quarter can try again tongue.gif
Call CS and request to change statement date. Very fast and easy.
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Thanks and I have change my statement date successfully rclxms.gif I was confused by the automated instruction and don't know how to get to speak to the CS directly. shakehead.gif

QUOTE(alexanderclz @ Jun 12 2015, 11:47 AM)
any dates or pre-set dates?
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The first 3 choices that I wanted is not available. According to the CS, there's certain quota for each date, ended up taking the 4th choice as my new statement date.
Prodigenous Zee
post Jun 12 2015, 04:11 PM

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QUOTE(zcs @ Jun 12 2015, 03:30 PM)
Thanks and I have change my statement date successfully  rclxms.gif  I was confused by the automated instruction and don't know how to get to speak to the CS directly.  shakehead.gif
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After they give you the first 3 options, don't press anything and just wait on the line. After a few seconds it will transfer you to a CS smile.gif
zcs
post Jun 12 2015, 05:37 PM

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QUOTE(Prodigenous Zee @ Jun 12 2015, 04:11 PM)
After they give you the first 3 options, don't press anything and just wait on the line. After a few seconds it will transfer you to a CS smile.gif
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What I did was after selecting language, press 2 and follow with a 0 tongue.gif Was connected to CS almost instantly.
sj0217
post Jun 12 2015, 05:44 PM

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QUOTE(zcs @ Jun 12 2015, 03:30 PM)
Thanks for the advise!
Thanks and I have change my statement date successfully  rclxms.gif  I was confused by the automated instruction and don't know how to get to speak to the CS directly.  shakehead.gif
The first 3 choices that I wanted is not available. According to the CS, there's certain quota for each date, ended up taking the 4th choice as my new statement date.
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Just did request to change my statement date as well, CS said it can be 1st-5th of the month whichever you like

Do you know effective immediately or the next day??
yongxiang
post Jun 15 2015, 09:38 AM

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QUOTE(sj0217 @ Jun 12 2015, 05:44 PM)
Just did request to change my statement date as well, CS said it can be 1st-5th of the month whichever you like

Do you know effective immediately or the next day??
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Should be immediately. However your next statement will depends on which ever that is earlier, either old statement date or new statement date.
zcs
post Jun 15 2015, 09:49 AM

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QUOTE(sj0217 @ Jun 12 2015, 05:44 PM)
Just did request to change my statement date as well, CS said it can be 1st-5th of the month whichever you like

Do you know effective immediately or the next day??
*
QUOTE(yongxiang @ Jun 15 2015, 09:38 AM)
Should be immediately. However your next statement will depends on which ever that is earlier, either old statement date or new statement date.
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Yea CS said my coming statement will remain the old date as it is nearer to current date, then subsequent statement will follow the new date. smile.gif
laymank
post Jun 22 2015, 09:52 AM

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I have recently reactivated my MACH card which was cancelled a year ago, HLB sent me a new card with new card numbers.

Without me knowing, I was given RM100 credit to spend. Yes!
sms2u
post Jun 22 2015, 12:00 PM

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QUOTE(laymank @ Jun 22 2015, 09:52 AM)
I have recently reactivated my MACH card which was cancelled a year ago, HLB sent me a new card with new card numbers.

Without me knowing, I was given RM100 credit to spend. Yes!
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Reactive? How you do it? Apply again?
kelvinlzy
post Jun 22 2015, 01:01 PM

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QUOTE(laymank @ Jun 22 2015, 09:52 AM)
I have recently reactivated my MACH card which was cancelled a year ago, HLB sent me a new card with new card numbers.

Without me knowing, I was given RM100 credit to spend. Yes!
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Meaning your card was not cancelled actually, just deactivated only.
laymank
post Jun 22 2015, 02:01 PM

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QUOTE(kelvinlzy @ Jun 22 2015, 01:01 PM)
Meaning your card was not cancelled actually, just deactivated only.
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Well, they said it's cancelled and must be issued with new card number. I guess that's equivalent to applying new card.
red_scorpion
post Jun 23 2015, 12:04 AM

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QUOTE(laymank @ Jun 22 2015, 02:01 PM)
Well, they said it's cancelled and must be issued with new card number. I guess that's equivalent to applying new card.
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How did you do that? call asked to reactivate? then they just send you new card without submit any doc?

I also owned mach 2 years ago, but terminated on 2014. This year I went in branch, have to resubmit new doc for the approval process. First application failed, officer asked me resubmit more info only able to got approval since my commitment was too high...even though my previous payment records was perfect
laymank
post Jun 23 2015, 08:54 AM

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QUOTE(red_scorpion @ Jun 23 2015, 12:04 AM)
How did you do that? call asked to reactivate? then they just send you new card without submit any doc?

I also owned mach 2 years ago, but terminated on 2014. This year I went in branch, have to resubmit new doc for the approval process. First application failed, officer asked me resubmit more info only able to got approval since my commitment was too high...even though my previous payment records was perfect
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Yup, just received a call over the phone and it's done. No doc whatsoever.
The surprise is the RM100 rebate that I didn't expect at all.


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post Jun 23 2015, 10:32 AM

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i think hong leong bank has a habit of deactivating accounts instead of cancelling them. i closed my savings account 2 years back and d other day when i wanted to request to open a new account, my old account is still there. just need to reactivate
ronnie
post Jun 23 2015, 04:15 PM

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QUOTE(laymank @ Jun 23 2015, 08:54 AM)
Yup, just received a call over the phone and it's done. No doc whatsoever.
The surprise is the RM100 rebate that I didn't expect at all.
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Free cash to "reactivate" ??? But HLB likes to give money and take it back later... BEWARE !!!
SUSMNet
post Jun 23 2015, 05:56 PM

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When can I cancel the card after I spend all the free rm100?
victorywp
post Jun 23 2015, 07:04 PM

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QUOTE(MNet @ Jun 23 2015, 05:56 PM)
When can I cancel the card after I spend all the free rm100?
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anytime as long as they allow you to cancel. so just try...

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