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Credit Cards MACH by Hong Leong Bank Credit Card, The card that reflects your Lifestyle

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red_scorpion
post Apr 9 2013, 10:02 PM

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Hi, I just got this card. Just wanna ask 2 questions:
1. If we add-on any category, it only applies the next quarter rite? Or immediately?
2. Anyone can add-on the category via Hong Leong Connect? There is no option for us to add-on, just allows us to select the 3 available preset packages.
red_scorpion
post Apr 10 2013, 08:18 PM

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Means we cant add on categories to enjoy 4x cash back?
Btw, where to add on categories? I only saw 3 available package to change.
red_scorpion
post May 21 2013, 12:17 PM

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QUOTE(barium @ May 20 2013, 01:42 PM)
hi guys.. i own a MACH credit card, but i couldn't make any online payment using this card..last time i book air ticket and try to make payment using this card, but got rejected...same things goes to online booking for movie ticket...is this card not eligible for online payment or online shopping???
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i own a MACH card too and i have tried to buy TGV ticket online before, so far no problem. Maybe you have to call to CS. During online purchase, they will send u a PIN/CODE to enter before complete the transaction.
red_scorpion
post Aug 5 2013, 04:27 PM

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QUOTE(WhitE LighteR @ Aug 5 2013, 12:30 PM)
Bought TGV ticket online and i received 2 diff code for 2 diff transaction :

- IPAY88*TGV CINEMAS-TGV WP KUALA LUMPMY
- MOBILE88.COM-IPAY88 CHERAS MY

The first one was accepted as cinema and I received a cashback, then second one was not recognized as cinema and I did not received a cashback sad.gif

I lodge a complain to MACH already. But I doubt much can be done because as everyone well know this depend on the machine MCC code. sad.gif
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same happen to me, I bought 2 times from TGV on July. Just checked, first one is recorded as Mobile88 , second is Ipay88*tgv, and I also only received 1 cash back only. Please let me know once MACH revert back to your complaint. TQVM
red_scorpion
post Aug 5 2013, 11:32 PM

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QUOTE(WhitE LighteR @ Aug 5 2013, 08:06 PM)
will do. i also sent another email to tgv to inform them of this issue and they replied me with a stupid answer.
I mention the word MCC code 5 times... he come back and tell me is it OTP doh.gif needless to say, i never bother to reply.
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haha...stupid CS... rclxub.gif rclxub.gif
red_scorpion
post Aug 7 2013, 05:14 PM

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Last 2 days I sent the enquiry email to them about the TGV cash back, and below is their CS replied. The CS did't tell me the reason why purchasing ticket via TGV online recorded as Mobile88 instead of TGV and hence failed to entitle for the cash back. That is their issue and not consumer issue!!


Thank you for your message dated 06 Aug 2013.

With regards to your query, please be inform that the transaction below does not earn cash rebate.

08-Jul-2013 06-Jul-2013 MOBILE88.COM-IPAY88 CHERAS 23.00

Please refer below;
2907 IPAY88*TGV CINEM 23.00+ 2.25+
3107 CASH REBATE 2.00+ 2.25-

The cash rebate earned is RM 2.

Thank you for banking with us. We look forward to serving you again.

Yours sincerely,


Brendon Ling Sing Kui
Customer Relationship Officer
Hong Leong Connect

This post has been edited by red_scorpion: Aug 7 2013, 05:14 PM
red_scorpion
post Nov 8 2013, 12:15 AM

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QUOTE(Tedtherence @ Nov 5 2013, 07:20 PM)
went to mach by HLB at paradigm mall and applied for the credit card. Mainly because they offer 20% off for music show @ The Bee. anyway, hope it can impress me if the cc approved.

Here's some question if you dont mind to answer them.

About the Cinema cash back, Shall I go to the counter pay via card or can online/app purchasing it or both ways work?

Is the dream jar thingy worth a try for short term purpose?
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For the Cinema cash back, both ways work.
red_scorpion
post Nov 8 2013, 10:32 AM

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QUOTE(ronnie @ Nov 8 2013, 10:31 AM)
Is the cashback given on Statement Date or End of the Calendar Month ?
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end of month
red_scorpion
post Nov 9 2013, 05:20 PM

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QUOTE(ronnie @ Nov 8 2013, 10:42 AM)
red_scorpion Cash-back Rebate Calculation also based on Calendar month ?
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yup
red_scorpion
post Nov 12 2013, 02:07 AM

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QUOTE(lamode @ Nov 11 2013, 09:11 PM)
is the approval process strict?

my income is few times higher than the min requirement, but I just reported to new job for 1 mth+.
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I think HL bank is stricter than other banks.
I experienced my first cc reject from this mach card although my income also few times higher than the min requirement.
Then, my friend help me appeal and it is approved.
I am not sure what is the reason of being reject by them on first time, might be due to I have too much credit limit from other cards? or is because i terminate HL GSC card last few years before.

This post has been edited by red_scorpion: Nov 12 2013, 02:09 AM
red_scorpion
post May 14 2015, 04:05 AM

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how about Mid Valley Mach Branch? anybody know Mach Mid Valley provide approval and can get card within 1 hr?
I am the Mach CC user on 2013 and terminated my card on 2014..Now thinking to get back this card after 1 year++(for the sake of dining 5%), easier approval or harder?

This post has been edited by red_scorpion: May 14 2015, 04:07 AM
red_scorpion
post May 14 2015, 12:50 PM

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QUOTE(fruitie @ May 14 2015, 10:06 AM)
You can try the one in Pavillion, looks for the guy named Darren. He's very helpful and if nothing happens you will get the card within an hour. smile.gif
I didn't because mine needs to check further.  laugh.gif Mine was approved in the next working day if I'm not mistaken.
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Thanks, but seldom go to Pavillion, always go MV as it is near to my house.

QUOTE(kelvinlzy @ May 14 2015, 11:27 AM)
Your case is exactly the same as mine. I terminated my card back in 2014 and went to Mid Valley during a Sunday to reapply, then problems occurred; I am an existing HLB card holder, so the application will be considered as adding another card. So they told me I can't get the card on the spot because need to have HLB credit card department to check on my payment history etc only can decide on the approval of the card. But they are closed on Sunday so need to wait till Monday. I said fine, just proceed with the application. After printing the EPF form, submitted the application form online and received SMS stating my application has been received, the agent went to check with the system, they said I already submitted the application form back in 2013, if submit again will become duplicate application. So they cancel my application, and asked me to fill in the form manually (hard copy). At the end it took me 2 weeks to get the card. doh.gif Nevertheless I got the RM100 instant cash rebate the next day together with the 5% dining cash back thumbup.gif
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Thanks for the info..
red_scorpion
post May 26 2015, 04:50 PM

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wow surprisingly my mach credit card has been approved. I received rejected sms from HL system last week. But today the officer said he help me appeal and resubmit with more docs, and it approved. hooray..

Guys, Am I still entitled for that rm100 instant cash back?
red_scorpion
post May 26 2015, 05:09 PM

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QUOTE(alexanderclz @ May 26 2015, 05:04 PM)
maybe reach the 2000 person quota d
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if like that, really sad case...100 gone... rclxub.gif
red_scorpion
post May 27 2015, 10:43 AM

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QUOTE(fox_shinoda @ May 27 2015, 06:51 AM)
user posted image

Got my Rm100 cashback, it's still on guys.. Better be quick
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card just approved yesterday..i can't do anything, just wait for call of card delivery.. unsure.gif
red_scorpion
post May 28 2015, 07:49 PM

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Just received call today said ur cc is ready for collection which I select to be collect at miv valley hong Leong branch..
Guys, can we request ATM pin in the branch? Or have to wait for the mail?

This post has been edited by red_scorpion: May 28 2015, 07:50 PM
red_scorpion
post May 28 2015, 09:18 PM

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QUOTE(alexanderclz @ May 28 2015, 08:20 PM)
hmmm. I didnt request for it though. what's it for anyway?
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We need that atm pin to register online right? That also can be used to withdraw money from ATM machine
red_scorpion
post May 31 2015, 10:48 PM

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QUOTE(Prodigenous Zee @ May 29 2015, 12:47 AM)
Yup, only the CC.
I'd be pretty shocked if the branch wouldn't be able to do it. Even for temporary PINs (signing up for online account only without ATM withdrawal) it's able to be done on the spot.
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Today went to branch to collect my card. But they cannot do the temprorary PINs for me. They need me to activate card and swipe 1 times first, then wait for Merchant to post the transaction on next day, then they only able to help for the temporary PINs... rclxub.gif rclxub.gif so, cannot do everything in 1 day, collect card, activate card, and register online..

Nvm, I will just wait for the PIN which will send to my home address within 5-7 working days. doh.gif


red_scorpion
post May 31 2015, 11:11 PM

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Hi Guys, just saw the 30% cashback campaign in Mach website, any of you participate on it? Need register every week?
So tricky, 3 swipe in weekday to qualify...any store/web payment recommend for it? for ex, reload rm10 x 3 times into umobile? =X
red_scorpion
post Jun 2 2015, 04:42 PM

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QUOTE(zcs @ Jun 2 2015, 02:06 PM)
Hi guys, new card holder reporting in! & I got my RM100 cashback too! woohoo~
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i also new card holder since 2 days ago..swiped 2 times for it already..But still don't know whether got my RM100 cash back or not, as I am still waiting for the PIN to check online..
crossed finger and pray hard:D

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