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Maxis The Official Maxis FTTH Thread | v2, Maxis Home Fibre Internet, from RM138
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aeiou228
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Aug 14 2012, 04:49 PM
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QUOTE(jerryhean @ Aug 14 2012, 12:12 PM) I can see lots of users complaining about browsing issue, the browser always show sending request etc... Same problem faced here, and usually I will login to Thomson and disconnect then reconnect the eInternet. But strangely when I faced this browsing issue on my windows PC, I don't face the issue browsing on iPhone or iPad, so right now instead of disconnecting and reconnect, I restart the PC, and it is back to normal. By the way, has the quota implemented? I don't see the usage from nylaunchpad, empty... Already used around 600GB in a week... Same here Jerry. pc problem, ipad ok.
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ronnie
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Aug 14 2012, 05:42 PM
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Browsing problem is also due to the browser... iphone & ipad uses safari which maybe doing pre-fetch (behind the scenes)
Added on August 14, 2012, 5:49 pmWhy the Voice Bill cannot be available online ? Do we need to register it separately ?
This post has been edited by ronnie: Aug 14 2012, 05:49 PM
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TerryZeroX
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Aug 14 2012, 06:02 PM
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Horrible ping to SG servers  Can't play any online games which the server is based from SG
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Qavs
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Aug 14 2012, 06:04 PM
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This is really ridiculous. The speed is bloody slow, I can't surf with the speed like that, ping to SG is high. Youtube constantly freezing, even with 360p We should really do something!
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neo1point3
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Aug 14 2012, 06:34 PM
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Getting Started

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QUOTE(Qavs @ Aug 14 2012, 06:04 PM) This is really ridiculous. The speed is bloody slow, I can't surf with the speed like that, ping to SG is high. Youtube constantly freezing, even with 360p We should really do something! Tell to newspaper perhaps?
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jerryhean
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Aug 14 2012, 09:16 PM
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QUOTE(Qavs @ Aug 14 2012, 06:04 PM) This is really ridiculous. The speed is bloody slow, I can't surf with the speed like that, ping to SG is high. Youtube constantly freezing, even with 360p We should really do something! Any specific YouTube video that I can test?
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Helldiver
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Aug 14 2012, 09:17 PM
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Wow guys, seems like this Home Fibre thing is really bad --my installation is tomorrow and I'm really worried now As usual, modem comes in after raya...
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jerryhean
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Aug 14 2012, 09:18 PM
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QUOTE(aeiou228 @ Aug 14 2012, 04:49 PM) Same here Jerry. pc problem, ipad ok. Probably iPhone and iPad are mobile version of web contents, that is why no issue? Hmm...
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krel89
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Aug 14 2012, 10:16 PM
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QUOTE(Helldiver @ Aug 14 2012, 09:17 PM) Wow guys, seems like this Home Fibre thing is really bad --my installation is tomorrow and I'm really worried now As usual, modem comes in after raya... yeah, me too... worried, hope maxis do something about it~
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Qavs
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Aug 14 2012, 11:05 PM
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QUOTE(jerryhean @ Aug 14 2012, 09:16 PM) Any specific YouTube video that I can test? Most videos, most of the time either I need to refresh several times or change to 1080p which I don't mind actually, but sometime even 1080p won't load also. Bloody weird bug, but definitely Maxis problem as my sister's PC also like that.
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ronnie
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Aug 14 2012, 11:45 PM
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QUOTE(Qavs @ Aug 14 2012, 11:05 PM) Most videos, most of the time either I need to refresh several times or change to 1080p which I don't mind actually, but sometime even 1080p won't load also. Bloody weird bug, but definitely Maxis problem as my sister's PC also like that. Earlier you said 360p got issue, now 1080p got issue ? Youtube 480p seem fine for my end... 720p/1080p does require buffering (aka not smooth)
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ronnie
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Aug 15 2012, 12:16 AM
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QUOTE(ronnie @ Aug 14 2012, 05:42 PM) Why the Voice Bill cannot be available online ? Do we need to register it separately ? Answer from forum.maxis.com.my QUOTE We wish to share that the Maxis Home Fibre Internet VOIP services is not ready for E-billing services yet. Rest assured we are working towards enabling this service in the future. Do note that you will also not be charged for the itemized statement of your VOIP account.
Thank you.
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jetwash
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Aug 15 2012, 01:06 AM
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eh, thepiratebay.se is now blocked by maxis is it? or is the site itself down? used to be fine under default maxis dns.. couldn't be bothered to switch to google dns.. good thing my favorite torrent site is fine..
for those of you worried about future installations and current problems, i'd just like you guys to know that on my side, everything is pretty much back to normal, so there might be a geographical factor in maxis' so called maintenance (i.e. some areas get fixed first or something)..
hopefully everyone's problems are sorted out soon..
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SUSweyyt
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Aug 15 2012, 01:09 AM
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Getting Started

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QUOTE(jetwash @ Aug 15 2012, 01:06 AM) eh, thepiratebay.se is now blocked by maxis is it? or is the site itself down? used to be fine under default maxis dns.. couldn't be bothered to switch to google dns.. good thing my favorite torrent site is fine.. for those of you worried about future installations and current problems, i'd just like you guys to know that on my side, everything is pretty much back to normal, so there might be a geographical factor in maxis' so called maintenance (i.e. some areas get fixed first or something).. hopefully everyone's problems are sorted out soon.. http://www.isup.me/http://thepiratebay.se/Looks like the site itself is down
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ScammedCustomer
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Aug 15 2012, 02:33 AM
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New Member
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I want this stupid maxis to fix their internet problem. SO HIGH ping, higher than smoking ganja. f@%@ing stupid. Can't even play call of duty 4 properly. Worst is no response from the maxis team when contacted. i can atleast accept failure/tech problem, but no response/no trying to help customers is just plain rude and unacceptable. disappointed by the maxis service.
at first i thought i have over used my quota or some crap (120gb from mylaunchpad) but when i come to this forum, i read people already use more quota in a week than i have in a month with like 4 brothers. Clearly it isn't my end. stupid maxis. i want to cancel but penalty cost money.
just a disappointed customer expressing myself
P/s: dont be tricked by Maxis offer kawan2 like i did. I urge future customers to do proper research and think 3 times before they subscribe to Maxis FTTH. MaxSHIT
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clawhammer
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Aug 15 2012, 03:02 AM
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///M
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Everyone is having the same problem. I can't even play DOTA with my Maxis line. By name it's 10MB Fiber but the latency is horrible.
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ryudell
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Aug 15 2012, 06:16 AM
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QUOTE(weyyt @ Aug 15 2012, 02:09 AM) cn use..no problem
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hongchai888
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Aug 15 2012, 07:29 AM
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Everything was throttled during peak hour (night), this is unacceptable for a 10Mbps FIBER connection.
Top seeds torrent from pirate bay only could get 50kbps per sec. Direct download from Apple site max 300kbps. Horrible.
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pisanq
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Aug 15 2012, 08:10 AM
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QUOTE(hongchai888 @ Aug 15 2012, 07:29 AM) Everything was throttled during peak hour (night), this is unacceptable for a 10Mbps FIBER connection. Top seeds torrent from pirate bay only could get 50kbps per sec. Direct download from Apple site max 300kbps. Horrible. Let me test frm my end tonite. May I know any specific time/hour pls? I never have this slow issue after subscribing to Maxis FTTH, even never face it during my UniFi VIP5. Perhaps its only affected some of the subscribers. This post has been edited by pisanq: Aug 15 2012, 09:23 AM
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ryudell
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Aug 15 2012, 08:13 AM
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QUOTE(hongchai888 @ Aug 15 2012, 08:29 AM) Everything was throttled during peak hour (night), this is unacceptable for a 10Mbps FIBER connection. Top seeds torrent from pirate bay only could get 50kbps per sec. Direct download from Apple site max 300kbps. Horrible. my speed at 2am was 1.2MB/s DL & 1.1MB/s UL torrenting
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