Refer to post # 1.
All the info is there.

Hi Maxis,

I just boughy Dlink dir-859 router, but i cant connect to internet (using ppoe)

Already verified with maxis support that my id & password are correct.

Please help.

have you got choose maxis fiber or custom VLAN ID before set id/pass ??

and one more is at BTU you must follow back use that port, it you before is using port 2, than connect back port 2, cannot use other port

This post has been edited by delaciox: Dec 12 2016, 12:13 AM

Last saturday my technician, change the Channel to customi fit to my devices both IOS and Android in order to get the best connection. Does this help? My issues is the WIFI range, especially those between upstairs and downstairs.

Which router support Maxis Home Fibre?

Most routers (asus, tplink, dlink) now support..

This post has been edited by benlye: Jan 9 2017, 03:40 PM

Router with vlan tagging will do

Guys I've tried what yall said and I'm still stuck, I've just installed maxis fiber, and they gave their maxis router which is the technicolor media access TG389AC, and the optical network terminal from Huawei, model HG8240H GPON, the router they gave is bad. So I bought tplink Archer C7 v2 and updated to latest Malaysian firmware. I connected the Lan cable from the Huawei ONT to archer wan port. I key in the username and password , it just shows connecting and refreshes the page and continue showing connecting. But if I connect the cable back to maxis router it connects to the Internet. So what's wrong here?

is your login and password correct?

DO you follow this guide: http://www.tp-link.com/fr-be/faq-703.html

Yes I did follow all the guide here, even tried openwrt, all fail. I'm not sure why, example if the user name is 123456@home.maxis.com.my the password is 1234561 right?
So I can't figure out what's wrong.

openwrt is lil bit tough. let me find the vlan tag mapping. Just follow the mapping correctly.

http://9m2tpt.blogspot.my/2014/03/tp-link-...nwrt-trunk.html

Anyway I'm back to tplink firmware, this is what it shows after I set username and password. Even vlan tagging is 621 for Internet. I don't know why it won't connect in archer c7 but connects in maxis router


Attached thumbnail(s)

go to system tools>system log. check see if your pppoe authentication problem or other issue.

This what it shows! Don't really understand what's written.

I'm planning to replace the Maxis Thompson router with Asus RT-AC66U. Heard that this router is compatible with Maxis. If i am buying the router from oversea instead of locally, does the same router still being supported for Maxis ?

I think u need to show us the entire page setting. Something isn't right.

Does dd-wrt support Maxis fibre?

anyone knows if Linksys EA9500 is compatible?

should be yes according to this link: https://community.linksys.com/t5/Wireless-R...TV/td-p/1041678

Hi all, i've been using 10mbps Maxis for roughly 1 year plus, currently using the stock router from Maxis. Been experiencing slow internet speed after evening daily. Called maxis cs several times but the problem still exist. Planning to upgrade router to see if the problem will be solved. Need recommendation for router below RM500. Preferably compatible for both unifi and maxis just in case of switching ISP and could connect to Astro. Thanks