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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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ooorait
post May 22 2012, 11:46 AM

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no notice at all or only me didnt get any notification regarding the maintenance?
aiyoooo luckily im not in game coz my pc kaput right before unifi down. hahaha
defaultname365
post May 22 2012, 11:50 AM

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Last night first time since I subscribed to Unifi, there was no internet connection. Happened after 12am, but when I woke up this morning, it was OK. Kepong area.

Anyways, my 30-day trial of HyppTV packages over... I think the best channels are the SyfyHD, CrimeHD, WarnerTV, etc.


amirudin920927
post May 22 2012, 12:26 PM

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QUOTE(DarkSilver @ May 22 2012, 11:17 AM)
Unifi just respond to me that my RELOCATION is IMPOSSIBLE because they said the PORT/SLOT in my new staying location is FULL.

So, they asked me to CUT the UNIFI.

They won't charge right? Since they can't do it, not, I can't.
*
i think u will need to pay the penalty if still in contract , but i'm not sure, hmm.gif
DarkSilver
post May 22 2012, 12:37 PM

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QUOTE(amirudin920927 @ May 22 2012, 12:26 PM)
i think u will need to pay the penalty if still in contract , but i'm not sure, hmm.gif
*
Seriously?
Because I heard my friends said it'll be NO PENALTY if they can't provide you the service.

Can anyone confirm this?
WhiteMouse
post May 22 2012, 01:00 PM

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Unifi down again? kepong menjalara, cant connect no voip light zz
Isky
post May 22 2012, 01:13 PM

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QUOTE(DarkSilver @ May 22 2012, 12:37 PM)
Seriously?
Because I heard my friends said it'll be NO PENALTY if they can't provide you the service.

Can anyone confirm this?
*
If I remember the T&C on their website correctly, the penalty is applied if you move to UNIFI-available area and you choose to not continue with your UNIFI contract. If the area has no UNIFI, then I believe the penalty is waived. However, I don't know whether they can make you sign up for a streamyx package for the duration of the contract. There are similar terms in the Maxis FTTH T&C.
ckh83
post May 22 2012, 01:16 PM

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QUOTE(Isky @ May 22 2012, 01:13 PM)
If I remember the T&C on their website correctly, the penalty is applied if you move to UNIFI-available area and you choose to not continue with your UNIFI contract. If the area has no UNIFI, then I believe the penalty is waived. However, I don't know whether they can make you sign up for a streamyx package for the duration of the contract. There are similar terms in the Maxis FTTH T&C.
*
My fren ask tm before, no unifi coverage will ask you to use streamyx.
DarkSilver
post May 22 2012, 01:27 PM

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QUOTE(ckh83 @ May 22 2012, 01:16 PM)
My fren ask tm before, no unifi coverage will ask you to use streamyx.
*
FUUUUUU!!!
DAMN!
I don't want SCREAMYX... T.T!!!

If that's the WORST CASE, then, I'll have to say OKAY! sad.gif cry.gif
IwanAGP
post May 22 2012, 01:36 PM

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QUOTE(DarkSilver @ May 22 2012, 01:27 PM)
FUUUUUU!!!
DAMN!
I don't want SCREAMYX... T.T!!!

If that's the WORST CASE, then, I'll have to say OKAY!  sad.gif  cry.gif
*
laugh.gif Port full only mah. Wait they get enough number then they will add. You won't use streamyx for a long time I think...
*Just my thoughts, don't take it too seriously*
krel89
post May 22 2012, 01:37 PM

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ehh.. unifi is using port?? i thought is only for streamix
Isky
post May 22 2012, 01:52 PM

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QUOTE(ckh83 @ May 22 2012, 01:16 PM)
My fren ask tm before, no unifi coverage will ask you to use streamyx.
*
That would make sense. After all, you did sign a 24-month contract, and if they can't provide UNIFI, they can certainly provide Streamyx.

Except, in my case, I asked to upgrade to Streamyx 4MB through the Super Speed Me promotion, as was told that there's no more 4MB (or 2MB port) in Ampang. Must go Unifi. Go figure.

This post has been edited by Isky: May 22 2012, 01:53 PM
mitodna
post May 22 2012, 02:14 PM

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hi, can I have a softphone with Unifi?

Thanks.
patienceGNR
post May 22 2012, 03:04 PM

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Has anyone experienced something like this before?

* Your friend/family member streams YouTube/downloads a file (even if limited to 50% of your maximum bandwidth)
* Your ping in game spikes to 99999999

Mine happens when my brother streams YouTube or sister downloads some files. My ping in Battlefield will spike from 20 to 500~1000 while in Diablo 3 my ping spikes from 250~350 to 700~infinity.

doh.gif dafuq. I switched to Unifi because of this issue but I'm STILL getting this issue.
laughing man
post May 22 2012, 03:04 PM

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kepong area, sinar magna apt..no port..who stay here?
DarkSilver
post May 22 2012, 03:05 PM

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QUOTE(IwanAGP @ May 22 2012, 01:36 PM)
laugh.gif Port full only mah. Wait they get enough number then they will add. You won't use streamyx for a long time I think...
*Just my thoughts, don't take it too seriously*
*
So, they'll downgrade my UNIFI to SCREAMYX 1st? Then, after they got extra ports, they'll able to upgrade it to UNIFI again without adding extra charges?

The thing I am confuse here is their agent called me said that,
I should go to TM Point to dismiss my Unifi and apply the Screamyx. I am not sure will there be charges or not...(for cutting the Unifi and register the SCREAMYX)
djhenry91
post May 22 2012, 03:20 PM

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QUOTE(DarkSilver @ May 22 2012, 03:05 PM)
So, they'll downgrade my UNIFI to SCREAMYX 1st? Then, after they got extra ports, they'll able to upgrade it to UNIFI again without adding extra charges?

The thing I am confuse here is their agent called me said that,
I should go to TM Point to dismiss my Unifi and apply the Screamyx. I am not sure will there be charges or not...(for cutting the Unifi and register the SCREAMYX)
*
hmm..pertama case i hear..no port after u relocation..
u got call unifi cs??
scold them la..why no port?? install more port la.. tongue.gif
fesick
post May 22 2012, 03:21 PM

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no penalty i think, if they force you to use streamyx.. send your lawyer la.. lulz
nohal
post May 22 2012, 03:23 PM

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QUOTE(patienceGNR @ May 22 2012, 03:04 PM)
Has anyone experienced something like this before?

* Your friend/family member streams YouTube/downloads a file (even if limited to 50% of your maximum bandwidth)
* Your ping in game spikes to 99999999

Mine happens when my brother streams YouTube or sister downloads some files. My ping in Battlefield will spike from 20 to 500~1000 while in Diablo 3 my ping spikes from 250~350 to 700~infinity.

doh.gif dafuq. I switched to Unifi because of this issue but I'm STILL getting this issue.
*
Nah, thats just " tersedak " sometimes occur, tho lately happened quite a lot, due to maintenance i guess..

Fiber can support a large bandwidth, and latency of a speed of light.. so latency will likely to be independent from user throttling the DL.. Well, correct me if im wrong.

Just for thought for those who didn't know, fiber can support up to more than 1gbps, ( internet + intranet, you'll get the idea ).. http://www.vassetidatatech.com/1280/gigaspeednow.html < offering 1gbps intranet.

This post has been edited by nohal: May 22 2012, 03:27 PM
kimyee73
post May 22 2012, 03:27 PM

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QUOTE(patienceGNR @ May 22 2012, 03:04 PM)
Has anyone experienced something like this before?

* Your friend/family member streams YouTube/downloads a file (even if limited to 50% of your maximum bandwidth)
* Your ping in game spikes to 99999999

Mine happens when my brother streams YouTube or sister downloads some files. My ping in Battlefield will spike from 20 to 500~1000 while in Diablo 3 my ping spikes from 250~350 to 700~infinity.

doh.gif dafuq. I switched to Unifi because of this issue but I'm STILL getting this issue.
*
I have to stop torrenting when my son play his online game as has game get dc often but it happen only on certain game servers especially the popular one.
DarkSilver
post May 22 2012, 04:13 PM

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QUOTE(djhenry91 @ May 22 2012, 03:20 PM)
hmm..pertama case i hear..no port after u relocation..
u got call unifi cs??
scold them la..why no port?? install more port la.. tongue.gif
*
Seriously need to scold them?

I'll go to TM Point shop tomorrow and ask for all the details.

Possibilities:
a.) Cut, cost RM 0 and got Screamyx.
b.) Cut, cost RM 500 and got Screamyx.
c.) Cut, cost RM 0 or RM 500 and got nothing(I like this one, so, I can get my Maxis 10mbps Internet).

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