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Unifi Official TM UniFi High Speed Broadband Thread V15, Free Installation / Super Speed ME promo

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DarkSilver
post May 11 2012, 03:44 PM

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Dear LYN members,

I've Unifi at "A" house, then, I don't stay there already and moved to "B" house.
Can I just bring the Modem/Router/etc to "B" house and use the Unifi Internet via there straight?
Or, I need to inform TM Technicians?

Thanks.
DarkSilver
post May 11 2012, 06:44 PM

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QUOTE(djhenry91 @ May 11 2012, 04:27 PM)
cannot plug and play
need call TM customer Service to relocated.
TM will send Tech guy to relocated..
need pay RM500? for relocated charge..about the amount need ask other
*
Relocate need charge RM 500? WTH!?
DarkSilver
post May 15 2012, 12:04 PM

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Wanted to ask something urgent here:

a.) If I want to do a relocation, how do I contact TM Technician to do it? Via TM Outlet/Shop/Office?

b.) Can it be done through other method? Or it's unsafe to do so?

c.) Can it be done by my friend/other people although the Unifi is not registered under his/her name but my name...?

d.) How long will it takes for them to come and fix/relocate(roughly?)?


Thanks.
DarkSilver
post May 15 2012, 02:23 PM

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QUOTE(amirudin920927 @ May 15 2012, 02:19 PM)
last time i do my stimix (register with my name) relocation. just go to TM point and fill up a form. it takes within 1week.  biggrin.gif
*
Errr? Go to the counter and ask for the form then write down?

Hmmm... Thanks. I'll try this 1st if possible.

But, I hope someone can provide me a better or an accurate answer.

This post has been edited by DarkSilver: May 15 2012, 02:24 PM
DarkSilver
post May 22 2012, 11:17 AM

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Unifi just respond to me that my RELOCATION is IMPOSSIBLE because they said the PORT/SLOT in my new staying location is FULL.

So, they asked me to CUT the UNIFI.

They won't charge right? Since they can't do it, not, I can't.
DarkSilver
post May 22 2012, 12:37 PM

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QUOTE(amirudin920927 @ May 22 2012, 12:26 PM)
i think u will need to pay the penalty if still in contract , but i'm not sure, hmm.gif
*
Seriously?
Because I heard my friends said it'll be NO PENALTY if they can't provide you the service.

Can anyone confirm this?
DarkSilver
post May 22 2012, 01:27 PM

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QUOTE(ckh83 @ May 22 2012, 01:16 PM)
My fren ask tm before, no unifi coverage will ask you to use streamyx.
*
FUUUUUU!!!
DAMN!
I don't want SCREAMYX... T.T!!!

If that's the WORST CASE, then, I'll have to say OKAY! sad.gif cry.gif
DarkSilver
post May 22 2012, 03:05 PM

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QUOTE(IwanAGP @ May 22 2012, 01:36 PM)
laugh.gif Port full only mah. Wait they get enough number then they will add. You won't use streamyx for a long time I think...
*Just my thoughts, don't take it too seriously*
*
So, they'll downgrade my UNIFI to SCREAMYX 1st? Then, after they got extra ports, they'll able to upgrade it to UNIFI again without adding extra charges?

The thing I am confuse here is their agent called me said that,
I should go to TM Point to dismiss my Unifi and apply the Screamyx. I am not sure will there be charges or not...(for cutting the Unifi and register the SCREAMYX)
DarkSilver
post May 22 2012, 04:13 PM

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QUOTE(djhenry91 @ May 22 2012, 03:20 PM)
hmm..pertama case i hear..no port after u relocation..
u got call unifi cs??
scold them la..why no port?? install more port la.. tongue.gif
*
Seriously need to scold them?

I'll go to TM Point shop tomorrow and ask for all the details.

Possibilities:
a.) Cut, cost RM 0 and got Screamyx.
b.) Cut, cost RM 500 and got Screamyx.
c.) Cut, cost RM 0 or RM 500 and got nothing(I like this one, so, I can get my Maxis 10mbps Internet).
DarkSilver
post May 22 2012, 07:03 PM

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QUOTE(IwanAGP @ May 22 2012, 04:51 PM)
Then why don't you just cut it ask tell them you're the boss, you want pay RM500 settle the case.
When you look at Maxis, do look at P1 and Astro too. P1 runs on TM Infra while Astro runs on TIME Infra. rolleyes.gif
*
Not going for Astro because it's too expensive, IMO.
Maxis for RM 118 and it's 10MBPS! biggrin.gif

P1? Bad experiences.

Problem now is I don't want to pay the RM 500 if possible because it's NOT me who doesn't want to use UNIFI but is themselves can't provide the SLOT and told me to downgrade it to SCREAMYX... Hopefully, they'll not charge the RM 500.

I am OK with either Screamyx or whatever(Maxis, P1, Astro) if they do not charge me the penalty.

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