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 DiGi Fans Club & Enquiries V9, Always the smarter Choice

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TSfruitie
post Sep 7 2012, 04:54 PM

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QUOTE(xavi5567 @ Sep 7 2012, 04:49 PM)
man my digi ambassador also .. line got full 3g line also cannot surf 1... but in place like batu pahat... speed fast like hell... hopefully more people port away.. the line will get better.. hahhaha
*
Funny. Not because of the congestion.
It is the damned DiGi doing its Tomorrow's Network upgrade which brings nothing but pain to the users.
xavi5567
post Sep 7 2012, 05:06 PM

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QUOTE(fruitie @ Sep 7 2012, 04:54 PM)
Funny. Not because of the congestion.
It is the damned DiGi doing its Tomorrow's Network upgrade which brings nothing but pain to the users.
*
but if it is not due to congestion.. then y when i was in batu pahat ... my download speed can go up to 1mbps... while in terengganu also i was able to clock 700kbps but in kl/selangor .. very dependent on the area... slow like shit..
TSfruitie
post Sep 7 2012, 05:27 PM

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QUOTE(xavi5567 @ Sep 7 2012, 05:06 PM)
but if it is not due to congestion.. then y when i was in batu pahat ... my download speed can go up to 1mbps... while in terengganu also i was able to clock 700kbps but in kl/selangor .. very dependent on the area... slow like shit..
*
The Tomorrow's Network upgrade is doing batch by batch, area by area la.
Klang Valley is the most affected zone at this moment.

This post has been edited by fruitie: Sep 7 2012, 05:27 PM
hown
post Sep 8 2012, 11:52 AM

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number of simultaneous users is a problem as well..
last month i went to an event in autocity,penang,approximately >10k people in a 500m radius area,not sure how many are using digi,my phone shows full signal but hardly surf,penang is still not in the tomorrow's network upgrade list

This post has been edited by hown: Sep 8 2012, 11:53 AM
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post Sep 8 2012, 12:19 PM

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i'm on Digi Smart Plan 48.. how do i check how much i've used for my normal SMS and calls?
I go to OCS > My Account > Account Info i only got this..

Credit Limit RM 300.00
Billed RM -98.00
Unbilled RM 0.00
Total Outstanding RM -98.00
Available Usage RM 398.00

seems available usage still RM398.. hmm..
mengsuan
post Sep 9 2012, 05:27 PM

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QUOTE(fruitie @ Sep 7 2012, 04:54 PM)
Funny. Not because of the congestion.
It is the damned DiGi doing its Tomorrow's Network upgrade which brings nothing but pain to the users.
*
I think DiGi are losing ambassadors. biggrin.gif
SUSvuetnam
post Sep 9 2012, 05:54 PM

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QUOTE(mengsuan @ Sep 9 2012, 05:27 PM)
I think DiGi are losing ambassadors. biggrin.gif
*
true...


do maxis have ambassadors? xD rolleyes.gif wink.gif
Cowhide
post Sep 10 2012, 11:47 PM

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I just noticed that two of my digi prepaid "Best Hit RM1" account, has lost all the Free Digi-Digi SMS.

One account had 300 free sms, (which has been there for more than 12 months). Gone. Just noticed today. Could have happened weeks ago, as i just checked.

The other account had 100+ free Digi-Digi SMS, also accrued from more than 12 months ago.

All Free Digi-Digi voice minutes still there.

Anyone else?

This post has been edited by Cowhide: Sep 11 2012, 12:17 AM
0163119779
post Sep 11 2012, 12:21 AM

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What to ask a dumb question...How to add a new number to the friend and family list? I'am using postpaid service but i could find FNF in my list....*128#
TSfruitie
post Sep 11 2012, 12:35 AM

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QUOTE(0163119779 @ Sep 11 2012, 12:21 AM)
What to ask a dumb question...How to add a new number to the friend and family list? I'am using postpaid service but i could find FNF in my list....*128#
*
*128*1*10#
0163119779
post Sep 11 2012, 12:57 AM

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THX DUDE

TSfruitie
post Sep 11 2012, 01:04 AM

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QUOTE(0163119779 @ Sep 11 2012, 12:57 AM)
THX DUDE
*
You called me dude? You must be joking.
dgboy
post Sep 11 2012, 06:43 AM

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QUOTE(Cowhide @ Sep 10 2012, 11:47 PM)
I just noticed that two of my digi prepaid "Best Hit RM1" account, has lost all the Free Digi-Digi SMS.

One account had 300 free sms, (which has been there for more than 12 months). Gone. Just noticed today. Could have happened weeks ago, as i just checked.

The other account had 100+ free Digi-Digi SMS, also accrued from more than 12 months ago.

All Free Digi-Digi voice minutes still there.

Anyone else?
*
My case is not free sms, but RM1 for 100 sms.

On 12 August, out of the blue I got an sms from DiGi saying my 200 over such sms would expire 31 Aug.

Then I'm rushing to finish up my stock when two days before the deadline, suddenly get another sms to say they won't be expired after all.

Really dunno what DiGi are up to these days. There was no expiry date at the time of purchase, so I don't think DiGi can introduce one later on, that is breach of contract.

If it is genuine "free" rather than "purchased" sms, then DiGi may have more leeway, but it's still not a very fair way to treat customers.

This post has been edited by dgboy: Sep 11 2012, 06:48 AM
0163119779
post Sep 11 2012, 09:04 AM

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QUOTE(fruitie @ Sep 11 2012, 01:04 AM)
You called me dude? You must be joking.
*
Oops~!!! Thanks smile.gif biggrin.gif
Cowhide
post Sep 11 2012, 11:19 AM

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QUOTE(dgboy @ Sep 11 2012, 06:43 AM)
My case is not free sms, but RM1 for 100 sms.

On 12 August, out of the blue I got an sms from DiGi saying my 200 over such sms would expire 31 Aug.

Then I'm rushing to finish up my stock when two days before the deadline, suddenly get another sms to say they won't be expired after all.

Really dunno what DiGi are up to these days.  There was no expiry date at the time of purchase, so I don't think DiGi can introduce one later on, that is breach of contract.

If it is genuine "free" rather than "purchased" sms, then DiGi may have more leeway, but it's still not a very fair way to treat customers.
*
My SMS is the same type as yours, RM1=100sms from a year ago.
So, in your case they didn't forfeit/expire afterall?

The 2 accounts I checked, now have zero amount of free SMS Digi-Digi.

This is similar to the case a year back about them forfeiting the Digi Minutes bought during the promo. The promo stated "No Expiry".

The free SMS is only worth RM3, but lets not treat the customer in a sneaky way.
dgboy
post Sep 11 2012, 12:51 PM

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yes in the end I had a stay of execution but by then I'd reduced my sms count from about 260 to about 50, so DiGi's change of mind was even more irritating.
mengsuan
post Sep 11 2012, 03:27 PM

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QUOTE(Cowhide @ Sep 11 2012, 11:19 AM)
My SMS is the same type as yours, RM1=100sms from a year ago.
So, in your case they didn't forfeit/expire afterall?

The 2 accounts I checked, now have zero amount of free SMS Digi-Digi.

This is similar to the case a year back about them forfeiting the Digi Minutes bought during the promo. The promo stated "No Expiry".

The free SMS is only worth RM3, but lets not treat the customer in a sneaky way.
*
I heard similar complaints about my mum's SMS. Suddenly there's a message saying that those SMS would expire.

And how shameful, I posted my feedback on their Facebook page. Not only that they deleted it off, they didn't bother to make a respond.

This post has been edited by mengsuan: Sep 11 2012, 03:28 PM
aspire2oo6
post Sep 11 2012, 03:45 PM

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QUOTE(mengsuan @ Sep 11 2012, 03:27 PM)
I heard similar complaints about my mum's SMS. Suddenly there's a message saying that those SMS would expire.

And how shameful, I posted my feedback on their Facebook page. Not only that they deleted it off, they didn't bother to make a respond.
*
Like digi always says ITs TIME TO CHANGE.

I cancel my digi until no regrets.
Cowhide
post Sep 11 2012, 05:37 PM

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QUOTE(aspire2oo6 @ Sep 11 2012, 03:45 PM)
Like digi always says ITs TIME TO CHANGE.

I cancel my digi until no regrets.
*
Umobile?

Anyway, can't use D'Chat to clarify, cos D'Chat is discontinued since 7sept.
aspire2oo6
post Sep 11 2012, 06:49 PM

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QUOTE(Cowhide @ Sep 11 2012, 05:37 PM)
Umobile?

Anyway, can't use D'Chat to clarify, cos D'Chat is discontinued since 7sept.
*
wow digi getting bad to worse since get 3G straight become the worse.

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