Nothing so far. Maybe it's better to just call them.
FUJIFILM X10
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 Mar 13 2012, 06:10 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK 
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Mar 13 2012, 06:38 PM
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Staff
30,735 posts Joined: Jan 2003
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i can just imagine fuji trying to replace the sensors of all the thousands of X10 sold within a yr worldwide, and do it within say a month.
keep dreaming  |
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Mar 13 2012, 08:15 PM
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Junior Member
116 posts Joined: Sep 2008 
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Well it looks for UK and AUS user have confirm, Fuji to take it back and replace sensor FOC.... I guess they indicate May as likely new sensor are dispatch and by the time reach all Fuji Center would be just on time or likely earlier.....
Been a potential buyer, I wonder when is the new batch be arriving with new sensor.... |
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Mar 14 2012, 10:04 AM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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Good news everyone! We have a date!
 QUOTE Thank you for writing to us, Yes it is true the program will be started on 15 May 2012 to 31 December 2013. Thus, during this time you can send to our service center to replace the sensor for free. Thanks for your support. Regards, Hassan FUJIFILM (Malaysia) Sdn. Bhd. Technical Department- Camera Repair Technician Also, finally the announcement is on their site. http://www.myfinepix.co.uk/news/statement-...blooming-effect This post has been edited by Joseph Hahn: Mar 14 2012, 10:18 AM |
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Mar 14 2012, 10:55 AM
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Senior Member
1,185 posts Joined: Aug 2005
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free, excellent. and plenty of time to make the switch.
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Mar 14 2012, 11:43 AM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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I guess it's just covered under the 1 year warranty. And that the X10 will continue to be sold until the end of the year. In the meantime, i'm still enjoying it.
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Mar 14 2012, 12:03 PM
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Junior Member
511 posts Joined: Nov 2011
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QUOTE(Joseph Hahn @ Mar 14 2012, 10:04 AM) Good news everyone! We have a date! It was nice of Fuji Malaysia to reply your email fast and with good news too. The few Also, finally the announcement is on their site. http://www.myfinepix.co.uk/news/statement-...blooming-effect  times I called them with other problems, I was well served. Kudos to you Fuji Malaysia. Lots of time to do the switch (and to see if it works) Thanks Joseph Hahn for getting us the good news.  |
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Mar 14 2012, 02:18 PM
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Senior Member
1,215 posts Joined: Oct 2005
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Thanks for the updates from Joseph Hahn.
Really great to hear that. In fact they should put this in their website. Maybe later they will update it. This post has been edited by jehutyz: Mar 14 2012, 02:22 PM |
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Mar 14 2012, 05:11 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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No problem folks.
That's the technician. This is probably his boss. QUOTE Thank you very much for writing to us! We're regret for the inconvenience caused to you. First, we found the latest firmware version 1.03 is working well to solved the "white disc" issue and satisfied most of the customers. However, the level of 'white disc' affect are only varies from sensor to sensor, even though the latest firmware upgraded. Does your camera's firmware upgraded to Version 1.03? If your camera had the latest firmware, but still encountered the "white disc' problem. We already take down your details into our archives, we'll make an appointment and inform you to receive your camera once the modified sensor has arrived to our service centre. If there any enquiries, please don't hesitate to contact our customer service centre 603-55698388 ext:270. Your support and patronize are highly appreciated! Best regards, Leow CS Technical Executive Camera Repair Division FUJIFILM (Malaysia) Sdn. Bhd. 22, Jalan Jurunilai U1/20, Seksyen U1, Hicom Glenmarie Industrial Park, 40150 Shah Alam, Selangor, Malaysia. TEL: 603-55698388 ext: 264 Email: leowcs@fujifilm.com.my Yeah hats off to them. Way to go Fuji Malaysia!  Heard that some country they replied that they haven't received any news from Fuji Japan yet.  |
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Mar 14 2012, 05:49 PM
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Junior Member
116 posts Joined: Sep 2008
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QUOTE(Joseph Hahn @ Mar 14 2012, 05:11 PM) No problem folks. Thanks Joseph......I also spoke to the technician asking when new batch with new sensor will arrive but no details on that yet. Was informed, like as per the mail, not all will get this orb, is it true? I see some international forummer say no orb, kena bash teruk.... leaving aside international, any local here did not face any ORB issue. That's the technician. This is probably his boss. Yeah hats off to them. Way to go Fuji Malaysia! Heard that some country they replied that they haven't received any news from Fuji Japan yet. As I dun own one yet, can someone show the simplest x10 setting and ask to take some specific light(street light can?) to see if got orb or not. If not all kena even with latest firmware, I might want to dive to get one....afterall if mine got, just wait till May to get the sensor change....  |
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Mar 14 2012, 09:47 PM
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Senior Member
2,380 posts Joined: Mar 2005
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Just got mine about a week back. Haven't noticed any orb turning out in my pics yet. Will try to take note of that first. Well, if we don't have the orb issue does it mean we can't replace the sensor?
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Mar 15 2012, 09:38 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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QUOTE(wke002 @ Mar 14 2012, 05:49 PM) Thanks Joseph......I also spoke to the technician asking when new batch with new sensor will arrive but no details on that yet. Was informed, like as per the mail, not all will get this orb, is it true? I see some international forummer say no orb, kena bash teruk.... leaving aside international, any local here did not face any ORB issue. Mine got orb quite bad even with 1.03. Just see at my flickr the night Melaka shot. Maybe other owner not so bad i dunno.As I dun own one yet, can someone show the simplest x10 setting and ask to take some specific light(street light can?) to see if got orb or not. If not all kena even with latest firmware, I might want to dive to get one....afterall if mine got, just wait till May to get the sensor change.... QUOTE(kenlui @ Mar 14 2012, 09:47 PM) Just got mine about a week back. Haven't noticed any orb turning out in my pics yet. Will try to take note of that first. Well, if we don't have the orb issue does it mean we can't replace the sensor? Maybe better not to notice it? Maybe you have a newer batch 10000+ serial number perhaps? Mine 6000+ |
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Mar 16 2012, 12:26 PM
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Senior Member
2,380 posts Joined: Mar 2005
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QUOTE(Joseph Hahn @ Mar 15 2012, 09:38 PM) Mine got orb quite bad even with 1.03. Just see at my flickr the night Melaka shot. Maybe other owner not so bad i dunno. @josephMaybe better not to notice it? Maybe you have a newer batch 10000+ serial number perhaps? Mine 6000+Not sure abt the serial no. gotta check it out but i guess even if cant notice the orb i'll get the sensor replaced. Added on March 17, 2012, 6:19 pm anyone of you guys got the free casing when u bought yours? I just received mine a few days back from the seller as it was out of stock when I bought it, surprisingly mine was a brown unit. Was expecting a black one as the camera is back. This post has been edited by kenlui: Mar 17 2012, 06:19 PM |
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Mar 19 2012, 12:24 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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I didn't get it since i wanted to use a different pouch for it. A triangular Kodak pouch to fit the camera with the hood.
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Mar 19 2012, 06:14 PM
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Senior Member
2,380 posts Joined: Mar 2005
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@joseph
Ur hood is original? Where did u got it from? |
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Mar 19 2012, 06:20 PM
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Staff
30,735 posts Joined: Jan 2003
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couple days ago i purposely went out and tried to look for orbs.
somewhat got la, but it doesnt bother me...and if fuji offers free sensor replacement i'll take it anytime. my serial btw is 14m01***. my free case i never bother to use, still in the box. i using this for walkaround, RM40 only - http://www.manfrotto.com/nano-vi-camera-pouch-black when i need more protection like go holiday etc i use this - http://products.lowepro.com/product/Apex-60-AW,1907,26.htm This post has been edited by Everdying: Mar 19 2012, 06:22 PM |
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Mar 19 2012, 08:47 PM
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Junior Member
116 posts Joined: Sep 2008
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QUOTE(Everdying @ Mar 19 2012, 06:20 PM) couple days ago i purposely went out and tried to look for orbs. Dunno can wait till may.... Hand very itchy to get one.... Must patient for the next 60days. Huh. somewhat got la, but it doesnt bother me...and if fuji offers free sensor replacement i'll take it anytime. my serial btw is 14m01***. my free case i never bother to use, still in the box. i using this for walkaround, RM40 only - http://www.manfrotto.com/nano-vi-camera-pouch-black when i need more protection like go holiday etc i use this - http://products.lowepro.com/product/Apex-60-AW,1907,26.htm Any idea 14m is the batch no or.....represent the region it was sold or..... |
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Mar 19 2012, 09:16 PM
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Staff
30,735 posts Joined: Jan 2003
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QUOTE(wke002 @ Mar 19 2012, 08:47 PM) Dunno can wait till may.... Hand very itchy to get one.... Must patient for the next 60days. Huh. no idea at all on the serial.Any idea 14m is the batch no or.....represent the region it was sold or..... but i would guess its region code. |
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Mar 19 2012, 09:34 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK
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QUOTE(kenlui @ Mar 19 2012, 06:14 PM) @joseph JJC one. RM 70 cheaper than original. Still same metal build. Ur hood is original? Where did u got it from? Got it from Shashinki. QUOTE(wke002 @ Mar 19 2012, 08:47 PM) Dunno can wait till may.... Hand very itchy to get one.... Must patient for the next 60days. Huh. 14Mxxxxx ... maybe M for Malaysia or Asia. Not sure because people in the US got 14Axxxxx for their serial number. They also say that there's probably a newer batch with 21Axxxxx serial number. Mine's 14M06xxx so over 6000 already but have a particularly bad orb problem.Any idea 14m is the batch no or.....represent the region it was sold or..... But honestly no problem most of the time.  |
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Mar 19 2012, 09:58 PM
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Staff
30,735 posts Joined: Jan 2003
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shashinki jjc hood actually kinda expensive at RM98.
go ylcamera its RM65. actually almost everything shashinki sells is expensive |
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