Just to share my recent experience on change of ownership from the deceased owner.
1st visit - went to JPJ UTC Pudu, queued for almost 2 hours only to find out that they are unable to process this type of application, have to go to their branch (not UTC).
2nd visit - went to JPJ Permaisuri, brought all the documents according to their guideline on JPJ website (https://www.jpj.gov.my/web/main-site/kenderaan1/-/knowledge_base/kenderaan/panduan-tukar-hakmilik-selain-dari-sukarela). Suddenly the officer said need to surrender the old road tax (it was not stated on the guideline), otherwise won't process the application. No choice I went back home grab the road tax and return to JPJ on the same day.
3rd visit - the security let me cut queue, gave all documents together with road tax, paid RM100, and finally received the new VOC for new owner.
So remember if you wanna change name from owner who passed away, must go to their branch (not UTC) and bring the following documents:
1. IC for new owner (need thumbprint)
2. JPJK3A form
3. Original vehicle registration certificate
4. Puspakom B5 report
5. Original Distribution Order / Letter of Administration / Grant of Probate
6. Old road tax
7. RM100 cash / card
The next step would be buying new insurance and road tax for the new owner.
I did the same exact transfer last month. Was issued the new VOC in my name, however I was not informed that the existing road tax needs to be cancelled and a new one issued based on new VOC. Only found this out when I went to the insurance co to update the insurance in my name.