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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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toytoy
post Nov 4 2011, 04:45 PM

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Wired, NAT Type 2, speedtest with PS3 also around 4.5Mbps.

Still 3 bars only. U can get 4 bars?
cipan2001
post Nov 4 2011, 09:15 PM

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stupid Unifi..

I already registered Unifi, The installation was supposed to be schedule on 11/11/2011.
On Tuesday(1/11/2011) someone from Unifi called me from this no (0362751810) and forced me to schedule installation on Wednesday(2/11/2011) but I rejected because I am working on that day.

Then he said on Thursday, but I rejected for same reason.
Then, I agree to schedule the installation on Friday(4/11/2011) as I will take leave on that day.

Unfortunately ‘Janji Hanya Tinggal Janji’.
Not a single call from Unifi said the installation is cancel.
Then, I called back the no. He said he don’t know who’s is calling me and anything about the schedule.

Damn.. Suppose to work but whole day doing nothing..

This post has been edited by cipan2001: Nov 4 2011, 09:21 PM
runner_95
post Nov 4 2011, 09:21 PM

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Hi guys,behind my house there's a green TM box,that's for Unifi right?If I install Unifi,how will the optic fibres be pulled in,would they need to do any drilling?
Turnip
post Nov 4 2011, 09:22 PM

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QUOTE(cipan2001 @ Nov 4 2011, 10:15 PM)
stupid Unifi..

I already registered Unifi, The installation was supposed to be schedule on 11/11/2011.
On Tuesday(1/11/2011) someone from Unifi called me from this no (0362751810) and forced me to schedule installation on Wednesday(2/11/2011) but I rejected because I am working on that day.

Then he said on Thursday, but I rejected for same reason.
Then, I agree to schedule the installation on Friday(4/11/2011) as I will take leave on that day.

Unfortunately ‘Janji Hanya Tinggal Janji’. 
I waited for whole day and wasting my precious time as I have lots of work to do in my office.

Not a single call from Unifi said the installation is cancel.
Then, I called back the no. He said he don’t know who’s is calling  me and anything about the schedule.

Damn..
*
im not surprised, waited for a replacement for my new router (been already 5 days cuz just installed unifi) still no news saying someone will call and come to replace, in the end i went to a PC shop on Wednesday near my place and bought ASUS RT-N13U on instead, and the router works fine and still no call from the technical team.

So freaking bad the Unifi support team. vmad.gif
cipan2001
post Nov 4 2011, 09:26 PM

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QUOTE(Turnip @ Nov 4 2011, 09:22 PM)
im not surprised, waited for a replacement for my new router (been already 5 days cuz just installed unifi) still no news saying someone will call and come to replace, in the end i went to a PC shop on Wednesday near my place and bought ASUS RT-N13U on instead, and the router works fine and still no call from the technical team.

So freaking bad the Unifi support team.  vmad.gif
*
where can I check my order like streamyx ??
Really annoyed with this kind of treatment..
dollymaniac
post Nov 4 2011, 09:36 PM

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QUOTE(cipan2001 @ Nov 4 2011, 09:26 PM)
where can I check my order like streamyx ??
Really annoyed with this kind of treatment..
*
https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
alvincks
post Nov 4 2011, 10:00 PM

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Guys,
what is the different in registration between of reseller and online ?

Reseller told me is same,
if via online registration then free 1 month subscription but need to pay deposit. Via reseller no need to pay deposit but no free 1 month subscription fees. and both are same price, not sure if the reseller blah me

Thank you !


IwanAGP
post Nov 4 2011, 10:07 PM

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QUOTE(alvincks @ Nov 4 2011, 10:00 PM)
Guys,
what is the different in registration between of reseller and online ?

Reseller told me is same,
if via online registration then free 1 month subscription but need to pay deposit. Via reseller no need to pay deposit but no free 1 month subscription fees. and both are same price, not sure if the reseller blah me

Thank you !
*
I din get any promotion thing from TM, paid full (including installation fee and first month fee). Nothing about deposit though. Deposit only applies for old TM homeline.
Polytechnic
post Nov 5 2011, 12:28 AM

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is unifi good ?>?

i am planning register the best


Added on November 5, 2011, 12:31 amWhat you mean take out copper lines

So the old telephone cannot use wtf ?


Added on November 5, 2011, 12:37 amAre you sure old telephone lines cannot use

This is the most stupidest thing i ever see

In singapore even the copper lines are removed the telephone line still able to use on the high rise telecom riser otherwise other people cannot use also ..



This post has been edited by Polytechnic: Nov 5 2011, 12:37 AM
MEngineer
post Nov 5 2011, 07:35 AM

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QUOTE(alvincks @ Nov 4 2011, 10:00 PM)
Guys,
what is the different in registration between of reseller and online ?

Reseller told me is same,
if via online registration then free 1 month subscription but need to pay deposit. Via reseller no need to pay deposit but no free 1 month subscription fees. and both are same price, not sure if the reseller blah me

Thank you !
*
I did mine online which I find is better than reseller because of the free one month subscription costing RM149 which is a lot can buy new Asus router XD. There is no deposit needed, I think the reseller is pulling your leg. The unifi installation is easy, register online, schedule installation, complete installation and it is ready to use on the spot. The bill will be pro rated.
exentric_nova
post Nov 5 2011, 07:44 AM

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Hey guys, is the DIR bad for heavy downloads? I'm not torrenting, just DDL but I am using download accelerator. 10 threads each time. Each time I start download everything starts to crawl.

I always capped my download to not hog all bandwidth. For example my 1Mbps streamyx, capped to 100kB/s. 4Mbps = 400kBps. I capped my 5Mbps to 500kB/s. I know there's a lot of room left as I can achieve as high as 575kBps for my downloads but everything is just a crawl when I start downloading.
The 1 Coward
post Nov 5 2011, 09:02 AM

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Hi fellow LYN-ers,

Yesterday the contractor came over to my house to install Unifi but i didnt quite agree with the route they wanna take so i postponed the installation. My house is as pictured below:

user posted image

The fiber optic is coming in from the back of my house so they actually have to drill through the rooms to reach the living room upstairs (Spider mark).
The contractors said my route is dangerous for them and it is not within standard installation; so they refuse to accept my route and suggested to drill through the rooms; which i disagree.

Any comments?!

This post has been edited by The 1 Coward: Nov 5 2011, 09:08 AM
MEngineer
post Nov 5 2011, 09:22 AM

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QUOTE(exentric_nova @ Nov 5 2011, 07:44 AM)
Hey guys, is the DIR bad for heavy downloads? I'm not torrenting, just DDL but I am using download accelerator. 10 threads each time. Each time I start download everything starts to crawl.

I always capped my download to not hog all bandwidth. For example my 1Mbps streamyx, capped to 100kB/s. 4Mbps = 400kBps. I capped my 5Mbps to 500kB/s. I know there's a lot of room left as I can achieve as high as 575kBps for my downloads but everything is just a crawl when I start downloading.
*
The dir 615 works well for me. When I download torrents the speed will usually be 500kb and above which shows it can handle to load. Been downloading at that speed since installation still on good performance. I capped my torrent speed to 450kb because I face the same problem as you. If I cap at 500kb, the browsing is still slow.
exentric_nova
post Nov 5 2011, 11:13 AM

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QUOTE(The 1 Coward @ Nov 5 2011, 09:02 AM)
Hi fellow LYN-ers,

Yesterday the contractor came over to my house to install Unifi but i didnt quite agree with the route they wanna take so i postponed the installation. My house is as pictured below:

user posted image

The fiber optic is coming in from the back of my house so they actually have to drill through the rooms to reach the living room upstairs (Spider mark).
The contractors said my route is dangerous for them and it is not within standard installation; so they refuse to accept my route and suggested to drill through the rooms; which i disagree.

Any comments?!
*
Over the ceiling installation does indeed falls under non-standard installation. my installer told the basic price for is RM315. So yeah, your contractor is right.
http://www.unifi.my/unifi/images/installat...-Diagram-v1.jpg

QUOTE(MEngineer @ Nov 5 2011, 09:22 AM)
The dir 615 works well for me. When I download torrents the speed will usually be 500kb and above which shows it can handle to load. Been downloading at that speed since installation still on good performance. I capped my torrent speed to 450kb because I face the same problem as you. If I cap at 500kb, the browsing is still slow.
*
I see. I'll lower the cap later on but its kind of frustrating if I have to cap it at 450kB/s. I upgrade a whole 1Mbps but only get to raise 50kB/s of my cap.

This post has been edited by exentric_nova: Nov 5 2011, 11:13 AM
izzat80
post Nov 5 2011, 12:07 PM

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QUOTE(exentric_nova @ Nov 5 2011, 11:13 AM)
Over the ceiling installation does indeed falls under non-standard installation. my installer told the basic price for is RM315. So yeah, your contractor is right.
http://www.unifi.my/unifi/images/installat...-Diagram-v1.jpg
I see. I'll lower the cap later on but its kind of frustrating if I have to cap it at 450kB/s. I upgrade a whole 1Mbps but only get to raise 50kB/s of my cap.
*
its not only the cap.. its the "max concurrent connections" or "max peers" depend on ur torrent program

mean each torrent.. max peer can connect limit to only 50 for example.. not 100++

that one lower it u will see difference..
exentric_nova
post Nov 5 2011, 01:52 PM

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QUOTE(izzat80 @ Nov 5 2011, 12:07 PM)
its not only the cap.. its the "max concurrent connections" or "max peers" depend on ur torrent program

mean each torrent.. max peer can connect limit to only 50 for example.. not 100++

that one lower it u will see difference..
*
I am very sure you did not read my earlier post. I am NOT torrenting. I've stop torrenting years ago. Nowadays I'm just DDL. Max only 10 connection per download, 1 download only at any time.
memento
post Nov 5 2011, 02:16 PM

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I have just upgraded my 1mb three months ago and currently i have thought of changing to unifi. Any of us guys know whether i can migrate to unifi or i have to honour my 1 year contract for 1mb?
lebHaF
post Nov 5 2011, 03:11 PM

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No problem with UniFi...Is the speed capped at 4.75Mbps??cuz never go above 4.76?

user posted image

This post has been edited by lebHaF: Nov 5 2011, 03:11 PM
rattan
post Nov 5 2011, 03:14 PM

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QUOTE(IwanAGP @ Nov 4 2011, 10:07 PM)
I din get any promotion thing from TM, paid full (including installation fee and first month fee). Nothing about deposit though. Deposit only applies for old TM homeline.
*
When did u apply?
dollymaniac
post Nov 5 2011, 04:02 PM

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QUOTE(memento @ Nov 5 2011, 02:16 PM)
I have just upgraded my 1mb three months ago and currently i have thought of changing to unifi. Any of us guys know whether i can migrate to unifi or i have to honour my 1 year contract for 1mb?
*
Yea ,no problem.U can change to UniFi anytime now.

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