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Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription

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dollymaniac
post Oct 4 2011, 02:22 PM

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QUOTE(sHawTY @ Oct 4 2011, 01:30 PM)
Even loading pictures in FB is taking a very long time now.
RM199 a month for this?
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VIP or BIZ? flex.gif
dollymaniac
post Oct 4 2011, 05:20 PM

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QUOTE(ZeneticX @ Oct 4 2011, 03:38 PM)
well i hope some1 do call me up now....bcoz jz now i tried calling to unifi centre, its the stupid 'all representative is busy now message"  doh.gif

if no1 show up or not even a single call, i may have a case againts them since missing an appointment date means i gotta be charged rm100
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they didnt come,we kena charge rm100??
dollymaniac
post Oct 4 2011, 09:03 PM

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QUOTE(jujx @ Oct 4 2011, 08:54 PM)
yes, i try using Google DNS and ALSO i bought bolehVPN and still giving me same result.
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is it just recently this few days?maybe because of the typhoon,some filehosting server just slow a bit. cool2.gif
dollymaniac
post Oct 5 2011, 01:09 AM

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QUOTE(garagesell @ Oct 5 2011, 12:39 AM)
Do u guys know that when you called to unifi customer service u will get charged?? WTF!!  U guys please call and complaint!!!!!  if they answer my call in 1 minute time i am willing to pay for it but NOT. i waited more than 30 minutes and 15 minutes each time i called. what for i pay for that lousy service!! CORRECT ME IF I AM WRONG. I am WAITING FOR THE MANAGER TO CALL ME. WAITED 3 DAYS and today i MAKE A REPORT AGAIN. TALKED FOR 22 MINUTES TODAY. each month i gonna pay customer service RM15++ and imagine if a year how much i need to pay for those farking service!! CS told me TM getting more customer service to answer query.. WTF!!  even streamyx service better (CALL to CS FOR FREE!!) and why the fark they cant ready before they launched?? never learn since streamyx!!!  i wondering if TM are not the only service provider in our country. SUCKS!! I AM PAYING RM199 for two accounts in a month!! with 5 more streamyx accounts!!!  they treat me like beggar.. really 妈 JI 牌
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I know how u feel....hang in there ,bro and chillax rclxm9.gif
dollymaniac
post Oct 6 2011, 10:57 AM

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QUOTE(1000m @ Oct 6 2011, 09:36 AM)
I've subscribe unifi since August 2011 and my UNIFI got connection problem since 22 September 2011 ( Internet, IPTV, TELEPHONE) and keep dc,  i need to wait 5-6 hours.. i already make lots of complaint to UNIFI. They have replaced my modem from DLINK into ZTE Huawei.. and my connection keep down......

the best answer they give,

" Oh, modem Encik ni panas sangat, kami dah tukar modem lagi baru "
" Oh, network kami ada masalah "

I pay for 24/7 service, and i can on9 for 8hours per day and no one to call me back for follow up.

does anyone have this problem b4? is there anything i can do to solve it my own way? change modem? wink.gif
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just change the modem whistling.gif
dollymaniac
post Oct 7 2011, 01:33 AM

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QUOTE(1000m @ Oct 7 2011, 01:17 AM)
ops, 1st vdsl modem that they install is Huawei and 2nd replacement is ZTE and Router is dlink dir-615,
sorry for my late reply due to no connection from 6.30p.m until 12...
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no connection for that long...geez
dollymaniac
post Oct 8 2011, 02:36 PM

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QUOTE(bakabakayaro @ Oct 8 2011, 01:51 PM)
anyone in TTDI area having problem with their unifi?
mean since yesterday is like damn slow. and alot of spike when playing game.. wanna watch online stream also damn bloody slow.. wth man unifi. pay RM200 for the same crappy problems like screamyx ARRGHH!!
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Biz 5 or Vip 10?
dollymaniac
post Oct 10 2011, 04:28 PM

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QUOTE(Max @ Oct 10 2011, 02:06 PM)
online.
i got the appointment email, username/pass.. thru my email that i register


Added on October 10, 2011, 2:11 pm
really?
why they have to make it very complicated..
if they just want to give/waive/free advanced payment, why dont just say waived advanced payment n free installation.

very confusing, misleading ad/promotion..
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hey max,what's rm 124.96 for?
dollymaniac
post Oct 10 2011, 06:01 PM

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QUOTE(Max @ Oct 10 2011, 04:38 PM)
advanced payment of 1 month?is this thing in Terms and conditions on unifi?
dollymaniac
post Oct 23 2011, 06:59 PM

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QUOTE(msgundam @ Oct 23 2011, 06:13 PM)
anyone encounter issue wih the payment when cancel of streamyx when sign up unifi. receive a letter recently from law firm suppose to be represent TM to get payment i did not make when streamyx if cancel. issue is i already make a complain to TM about the overcharging of the streamyx when i get unifi (streamyx was auto cancel when we install Unifi) but it was not cancel and they keep charging me for extra 3 months. finally when they official cancel the streamyx after the 4th month, still charge me the extra 3 months and  i logde a complain at TM point and just last week get a call from TM to fax my Unifi installation work sheet from the technician and the next day receive the letter from the law firm. What should I do? Pay the extra charges 1st and hope TM will pay me back the extra (i think around rm200).
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Don't pay them first,complain to higher level ,complain to skmm ,complain to their supervisor.... brows.gif thumbup.gif
dollymaniac
post Oct 23 2011, 07:23 PM

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QUOTE(cipan2001 @ Oct 23 2011, 07:18 PM)
which one the fastest way to get Unifi ??
Agent, Online or TMpoint ?
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online la ,free one month mah.....
dollymaniac
post Oct 24 2011, 09:59 PM

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QUOTE(xhweix @ Oct 24 2011, 09:47 PM)
hi there, im planning to upgrade my streamyx to unifi..im staying in condo..so do i cancel my streamyx n terminate my current phone line first or after the unifi is install then onli i cancel?? is the free 1 month subscription only apply to user that register via online?? im tinking going down to tm point to register unifi + terminate streamyx in 1 go..pls advise..thx..
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Only register online get one month free.Just register online,then till ur installation all done ,go to tm point cancel streamyx.
dollymaniac
post Oct 24 2011, 11:21 PM

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QUOTE(wcypierre @ Oct 24 2011, 10:51 PM)
At all, better take good care of your Fibre Optic, I just broke mine(animal bite it) and had to pay 150 for it =.=.
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what kind of animal bite it?hahaha...
dollymaniac
post Oct 30 2011, 01:30 AM

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QUOTE(bf48qo @ Oct 30 2011, 12:15 AM)
i checked the box and mine dont have any wording...my voip is working but having same issue as u.may just our luck?
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Try TP Link router la wink.gif
dollymaniac
post Nov 4 2011, 09:36 PM

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QUOTE(cipan2001 @ Nov 4 2011, 09:26 PM)
where can I check my order like streamyx ??
Really annoyed with this kind of treatment..
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https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal
dollymaniac
post Nov 5 2011, 04:02 PM

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QUOTE(memento @ Nov 5 2011, 02:16 PM)
I have just upgraded my 1mb three months ago and currently i have thought of changing to unifi. Any of us guys know whether i can migrate to unifi or i have to honour my 1 year contract for 1mb?
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Yea ,no problem.U can change to UniFi anytime now.
dollymaniac
post Nov 6 2011, 11:08 PM

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QUOTE(soR @ Nov 6 2011, 10:55 PM)
Guys if i order through online will i get the free 1-month subscription and 1 month free viewing premium chanels?how long i have to wait for them to do the installation
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U can choose the installation date when u applying online.Mine was about two weeks time.

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