QUOTE(sHawTY @ Oct 4 2011, 01:30 PM)
VIP or BIZ? Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription
Unifi Official TM UniFi High Speed Broadband Thread V12, FREE Installation & 1-month subscription
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Oct 4 2011, 02:22 PM
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Oct 4 2011, 05:20 PM
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QUOTE(ZeneticX @ Oct 4 2011, 03:38 PM) well i hope some1 do call me up now....bcoz jz now i tried calling to unifi centre, its the stupid 'all representative is busy now message" they didnt come,we kena charge rm100??if no1 show up or not even a single call, i may have a case againts them since missing an appointment date means i gotta be charged rm100 |
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Oct 4 2011, 09:03 PM
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Oct 5 2011, 01:09 AM
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#4
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QUOTE(garagesell @ Oct 5 2011, 12:39 AM) Do u guys know that when you called to unifi customer service u will get charged?? WTF!! U guys please call and complaint!!!!! if they answer my call in 1 minute time i am willing to pay for it but NOT. i waited more than 30 minutes and 15 minutes each time i called. what for i pay for that lousy service!! CORRECT ME IF I AM WRONG. I am WAITING FOR THE MANAGER TO CALL ME. WAITED 3 DAYS and today i MAKE A REPORT AGAIN. TALKED FOR 22 MINUTES TODAY. each month i gonna pay customer service RM15++ and imagine if a year how much i need to pay for those farking service!! CS told me TM getting more customer service to answer query.. WTF!! even streamyx service better (CALL to CS FOR FREE!!) and why the fark they cant ready before they launched?? never learn since streamyx!!! i wondering if TM are not the only service provider in our country. SUCKS!! I AM PAYING RM199 for two accounts in a month!! with 5 more streamyx accounts!!! they treat me like beggar.. really 妈 JI 牌 I know how u feel....hang in there ,bro and chillax |
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Oct 6 2011, 10:57 AM
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#5
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QUOTE(1000m @ Oct 6 2011, 09:36 AM) I've subscribe unifi since August 2011 and my UNIFI got connection problem since 22 September 2011 ( Internet, IPTV, TELEPHONE) and keep dc, i need to wait 5-6 hours.. i already make lots of complaint to UNIFI. They have replaced my modem from DLINK into ZTE Huawei.. and my connection keep down...... just change the modem the best answer they give, " Oh, modem Encik ni panas sangat, kami dah tukar modem lagi baru " " Oh, network kami ada masalah " I pay for 24/7 service, and i can on9 for 8hours per day and no one to call me back for follow up. does anyone have this problem b4? is there anything i can do to solve it my own way? change modem? |
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Oct 7 2011, 01:33 AM
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#6
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Oct 8 2011, 02:36 PM
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#7
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QUOTE(bakabakayaro @ Oct 8 2011, 01:51 PM) anyone in TTDI area having problem with their unifi? Biz 5 or Vip 10?mean since yesterday is like damn slow. and alot of spike when playing game.. wanna watch online stream also damn bloody slow.. wth man unifi. pay RM200 for the same crappy problems like screamyx ARRGHH!! |
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Oct 10 2011, 04:28 PM
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#8
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QUOTE(Max @ Oct 10 2011, 02:06 PM) online. hey max,what's rm 124.96 for?i got the appointment email, username/pass.. thru my email that i register Added on October 10, 2011, 2:11 pm really? why they have to make it very complicated.. if they just want to give/waive/free advanced payment, why dont just say waived advanced payment n free installation. very confusing, misleading ad/promotion.. |
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Oct 10 2011, 06:01 PM
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#9
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QUOTE(Max @ Oct 10 2011, 04:38 PM) advanced payment of 1 month?is this thing in Terms and conditions on unifi? |
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Oct 23 2011, 06:59 PM
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#10
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QUOTE(msgundam @ Oct 23 2011, 06:13 PM) anyone encounter issue wih the payment when cancel of streamyx when sign up unifi. receive a letter recently from law firm suppose to be represent TM to get payment i did not make when streamyx if cancel. issue is i already make a complain to TM about the overcharging of the streamyx when i get unifi (streamyx was auto cancel when we install Unifi) but it was not cancel and they keep charging me for extra 3 months. finally when they official cancel the streamyx after the 4th month, still charge me the extra 3 months and i logde a complain at TM point and just last week get a call from TM to fax my Unifi installation work sheet from the technician and the next day receive the letter from the law firm. What should I do? Pay the extra charges 1st and hope TM will pay me back the extra (i think around rm200). Don't pay them first,complain to higher level ,complain to skmm ,complain to their supervisor.... |
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Oct 23 2011, 07:23 PM
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#11
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Oct 24 2011, 09:59 PM
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QUOTE(xhweix @ Oct 24 2011, 09:47 PM) hi there, im planning to upgrade my streamyx to unifi..im staying in condo..so do i cancel my streamyx n terminate my current phone line first or after the unifi is install then onli i cancel?? is the free 1 month subscription only apply to user that register via online?? im tinking going down to tm point to register unifi + terminate streamyx in 1 go..pls advise..thx.. Only register online get one month free.Just register online,then till ur installation all done ,go to tm point cancel streamyx. |
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Oct 24 2011, 11:21 PM
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Oct 30 2011, 01:30 AM
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Nov 4 2011, 09:36 PM
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QUOTE(cipan2001 @ Nov 4 2011, 09:26 PM) https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal |
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Nov 5 2011, 04:02 PM
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Nov 6 2011, 11:08 PM
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