I'm at DU, I think it's under TTDI exchange.

Actually I got this problem few months ago, I called and asked them to reset my connection, problem gone, can reconnect as many as I like, then for a while the problem will strike again.

Don't know what happen to unifi, I don't want everytime this shit happens I've to call and fix it, not to mentioned I have to wait for quite long time until my turn. Really piss off.

u mean yr white modem got orange light blinking ??
have u tried off on the modem ?

i also keep disconnecting ,but now cannot connect at all.

mine also like that.i stay in damansara perdana, i think ttdi exchange..i waited more than half and hour to get connection..today the internet often disconnect but other service working fine..

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Added on June 20, 2011, 11:11 pmi think its not send email to technician, but to technical deprtment..if he said will send email that means you're calling to service department..of course the guy will only take your details, and then email that to technical...if lucky, they will reply you..

This post has been edited by raimy_m9: Jun 20 2011, 11:11 PM

Yes, a large part of Damansara North is under TTDI. Looks like the problem is with TTDI area so far. Not sure about others.

I wonder if you have another problem. Do a speedtest (choose TM server in Cyberjaya). The download speed is ok but do you get a failed upload speed (get zero) or some very slow speed? It has been happening intermittently a month ago, then was ok for a month & the problem recur since Saturday.

i stay in subang jaya ,this problem is not rare la.i faced this problem 3-4times already,
unifi still can't fix it


bout the calls,i giveup .
i try to call them for last time tomorrow .maybe not .i think im going to TM taipan and meet their boss or manager or whatever
the place is always crowded .i think im going to shout there

Just did a speedtest on TM server in Cyberjaya, so far I don't have the problem that you've mentioned. Personally I don't have any problem with DL/UL speed, torrent, online gaming, downloading all run flawlessly. Does it really bother you? Unless it effects your connection, just like this stupid disconnected shit, I won't really bother about it, maybe it's a glitch on speedtest server.

Just now my place OUG disconnect for a while

not working for anyone else? mine all not working in cyberjaya

Speed test this morning
Unifi 10Mbps
Location: Petaling Jaya South

Just apply unifi at TMPOINT yesterday. The operator told me have to wait till mid of next month or early of august only they will come my house to install unifi. However, i do believe if i want good thing i sure have to wait. So i hope unifi wont disappointed me:-)

Just install Unifi VIP5 with all TM equipment. Request that they install 15m of RJ45 and RJ15 with raceway but gave the excuse they running out of stock but promise to come back so for the time being is using standard 1m cable and everything put together. Sign the acceptance form but put down a condition that they are suppose to install the 15m cable at a later time.

I have two notebooks NEW and OLD, the NEW one is able to detect and access wireless and wired
But the OLD one can access thru RJ45 wire and but cannot detect my own UNIFI wireless network even though it can detect many neighbourhood UNIFI networks. What could be the problem, pls help.

for those who upgrade from Streamyx to Unifi, did you receive an SMS from "UNIFI" asking you to provide your IC number, Streamyx Login ID and fixed line number to 03-22411529 for the termination of those accounts? Is that sms legit?

im having the same issue as well
in my case,my phone and my wife's lappy unable to detect the router wireless SSID.
Other wireless SSID are there except mine.

hi .. does using a high end router can get much better speed for unifi ?
i saw someone using 20mbps and the download speed is 11.1MB/s ..

unless it's not asking for password, i think shouldnt be a problem.

i have the same problem. it is a compatibility issue. My old PC can connect the wifi but the traffic is intermittent. i use RJ45 directly now can surf full speed without intermittent.

the only way to solve this issue is to replace with better quality router that can support unifi.

wth, stupid unifi zz. call their customer service center no one answer since half an hour ago. dammit!

I just went to tmpoint to change from streamyx to unifi, i think all this details already stated inside the unifi application form d, why they ask for more? Err, so far i not yet receive any sms regarding this:-)

yea, i already went to TMpoint to get it done the next day since my Unifi was installed on a Sunday...hmm..fishy

u got sunday installation??
gud luck...