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 Suspicious Telephone Calls on CC matters, Report here & Read this if you got a CC

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afiqms
post Oct 7 2011, 03:24 PM

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got another number calling me from Warisan Takaful : 0132134196

eventhough I've lodged fraud report to Maybank abt this company, yet they still call me~ WTF!
TSGen-X
post Oct 7 2011, 06:51 PM

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QUOTE(lohmaikai @ Oct 7 2011, 09:58 AM)
Got a call from 03-78491000 malay female voice. Had my full name, credit card type. Offered free fraud insurance but called me wrong timing. Was having my massad session. Ask her to call back 2 hours later but never call.

Came home check the number online, saw alot of suspicious comments.
03-78491000
*
QUOTE(cipsmor @ Oct 7 2011, 03:09 PM)
Received called from this number.

0192560863. From Zest Leisure. Asked for your card information. Firstly she asked me for my CC. Then I said I don't have. Then she asked me did I have any cards? wtf? One time pay RM499 and no monthly/annual fee.

Just a question, from the thread, all this telemarketing charged RM499. Don't understand why 499?
*
QUOTE(afiqms @ Oct 7 2011, 03:24 PM)
got another number calling me from Warisan Takaful : 0132134196

eventhough I've lodged fraud report to Maybank abt this company, yet they still call me~ WTF!
*
updated 1st post.

cipsmor: good point on the RM499. Maybe that amount won't make the card centre that is monitoring fraud charges to be suspicious?
kezman
post Oct 7 2011, 06:51 PM

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QUOTE(lohmaikai @ Oct 7 2011, 09:58 AM)
Got a call from 03-78491000 malay female voice. Had my full name, credit card type. Offered free fraud insurance but called me wrong timing. Was having my massad session. Ask her to call back 2 hours later but never call.

Came home check the number online, saw alot of suspicious comments.
03-78491000
*
received call from this number also...offer about insurance....indian lady...when i said dont want, she pass up to an indian guy and paksa me to give my cc number....
TSGen-X
post Oct 7 2011, 07:42 PM

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kezman, they did say where they from? And what did the guy said?

This post has been edited by Gen-X: Oct 7 2011, 07:45 PM
azam_halim
post Oct 14 2011, 11:33 AM

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my friend got a call from hlb to confirm cc transaction...the thing is he dont have cc and didnt apply any..he did call to cancel the card and make police report...what else to do? from this forum i found out that hlb cs is 'the worse'...anyone with experience and knowledge can help?..definately someone use his ic to apply cc without his knowledge..
erry-
post Oct 14 2011, 11:59 AM

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u said ur fren did call to cancel the card?

means the 1st call is true from the bank?

coz 1st, need to verify the receiving call.
next, call bank and verify if really have the card.

this is bcoz, the thief who use ur fren IC to apply the card, use ur fren real fon num when apply?
so swipe 1 time big amount and bank will call 'real' owner to verify, can block the card already.


Added on October 14, 2011, 12:01 pmi doubt, the receiving call is not from real hlb, but scammer hmm.gif

This post has been edited by erry-: Oct 14 2011, 12:01 PM
erry-
post Oct 14 2011, 12:17 PM

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call the bank means the real number, can get it from the website.

dont call the number that just called in the receiving list.
TSGen-X
post Oct 14 2011, 12:33 PM

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QUOTE(azam_halim @ Oct 14 2011, 11:33 AM)
my friend got a call from hlb to confirm cc transaction...the thing is he dont have cc and didnt apply any..he did call to cancel the card and make police report...what else to do? from this forum i found out that hlb cs is 'the worse'...anyone with experience and knowledge can help?..definately someone use his ic to apply cc without his knowledge..
*
Click here and read this thread. Item E.1 HLB card, even got police calling up the guy.
azam_halim
post Oct 14 2011, 02:30 PM

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apparently, its the same modus operandi as the one gen-x referring to..very lucky i know about this forum..and my friend is very thankfull..luckily we manage to figure this out early...first, the so call cs of hlb call to verify the false transaction..when my friend say he never apply cc, then the so call cs tell him he will help make report to police...a few min later, the 'police' call and ask him to go to a silent room to take a recording statement..(this is when i suspect something is wrong..i know police never make recording statement via phone..my dad is a retired police)...then later the 'bank negara' people call and ask to transfer money to a certain account to 'prevent further damage'...actually, we never manage to call hlb..the line keep us on hold forever...luckily police station is nearby, and the real police told us about this kind of scam...very dangerous...my friend is a knowledgeable guy, but im sure, if he is in this alone, he will definately bank-in the money...the level of stress and tension and scare of being scam is very high making it almost imposible just to take a breath and re-think everything...and those scammers is very convincing
erry-
post Oct 14 2011, 02:31 PM

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now scammer can make screen phone number a real bank phone number, but actually they didnt call from that number! (refer post #1 E.1)

for ambg/ambank cust, remember - DONT ANSWER call from 130080888 or 0327188888.

it is a REAL number for ambank customer care, but only for receiving call from us!

this ambank issue did appear in news (TV also) previously.

(me myself is ambank cust - savings/atm/mastercard plat/amhigh/unit trust but never ever received call from them, weither to verify card transaction or promotions~)

so far i just received call from hsbc and maybank, for verification of 'big' transaction (hsbc above rm10k, maybank above rm4k).

if REAL bank call to verify transaction, they will just ask this:

cs: hello <ur name>. i'm from <bank>. u just swipe ur card <exactly amount> at <shop's name>?
you: yes.
cs: ok just to verify. have a nice day. bye.
<end call>

they wont ask for ic or expiry date card etc. just to verify transaction! thats all.

sometimes, they will also ask/verify previous transactions.
again, just amount of transaction and location! thats all ~

notworthy.gif

This post has been edited by erry-: Oct 14 2011, 02:46 PM
erry-
post Oct 14 2011, 02:44 PM

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tips if receiving call from promoter (usually insurance):

just tell the promoter u didnt have any credit card.
usually they will ask - how about maybank visa debit?
just reply - i'm using visa atm card, dont have visa logo.
if cs said - but here got record u have credit card?
reply - i already terminated it. maybe bank didnt update yet. if u dont believe, call bank and ask them.
<end call>

(usually they wont ask the bank, coz bank wont entertain them. they may call u back later 'konon' already verified with the bank).

what to do? after end call, immediately save the number under <whatever name that u dont want to answer> then set 'blank/empty' ringtone for that name brows.gif

sometimes, promoter will politely ask do u have time now?
reply got work, pls call me back next 40 mins / 2 hours <u set the time>

after end call, do the steps what to do above laugh.gif

i received a call from this 1 num:
1st call said promo for bonuslink user,
2nd time call said promo for alliance cust,
3rd time call said promo for others (cant remember).

doh.gif

azam_halim
post Oct 14 2011, 03:04 PM

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the thing is, the no appear on his mobile phone is either unknown or 0301..
erry-
post Oct 14 2011, 03:20 PM

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ur 1st post said already call to cancel card? then just now u said never manage to call hlb sweat.gif

'bank negara' also called? doh.gif

lucky ur fren ~


Added on October 14, 2011, 3:21 pmnext time, if got suspicious call about credit card, just hang up (pretend battery low or signal dropped) brows.gif

This post has been edited by erry-: Oct 14 2011, 03:21 PM
shiroikun
post Oct 14 2011, 03:32 PM

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Don't put 100% trust on phone calls that they are from xxxx bank and want to verify your info. If you feel something fishy, hang up the call and call back the bank number from their website or behind your credit card to reconfirm everything.

This post has been edited by shiroikun: Oct 14 2011, 03:33 PM
jack2
post Oct 17 2011, 09:38 AM

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This number 03-20371666 always played missed call for several times!!!!!
Darkmage12
post Oct 17 2011, 07:28 PM

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QUOTE(jack2 @ Oct 17 2011, 09:38 AM)
This number 03-20371666 always played missed call for several times!!!!!
*
This one also claim to be from AIA! Take database from AirAsia insured doh.gif
shoden
post Oct 18 2011, 11:27 AM

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Got a call from this number 0193202731 regarding to Maybank 499 lifetime discount card a few minute ago. I dont understand why they need 3 digit atm card number at the back.
afiqms
post Oct 18 2011, 11:31 AM

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QUOTE(shoden @ Oct 18 2011, 11:27 AM)
Got a call from this number 0193202731 regarding to Maybank 499 lifetime discount card a few minute ago. I dont understand why they need 3 digit atm card number at the back.
*
so that they can charge you~ i bet they must have said "this is for verification purpose only"~
shoden
post Oct 18 2011, 11:40 AM

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QUOTE(afiqms @ Oct 18 2011, 11:31 AM)
so that they can charge you~ i bet they must have said "this is for verification purpose only"~
*
yeah... after that, i have no interest. this must be scam. dealing with bank using cc before but never ask for number at the back.
TSGen-X
post Oct 18 2011, 02:37 PM

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Post Here as Back UP. Having problem adding new numbers at 1st post.

If you receive calls that you feel is suspicious or you got conned, please report here and I 'll list them out.

Suspicious Number - Beware. Do not disclose any personal information.

alexwsk - one simple fact to highlight: banks will never call from hp number

A.1. 03-78491000 - asking about EON Bank CC (Gen-X), post #17 - claim they Public Bank on insurance (joey85), post #63 - claim they from Prudential shatteredmeteora, post#69, MAYBANK CC AMEX She told me bla bla bla.. i say, please speak in english, she hung up!!! whojen, Got a call from.. Had my full name, credit card type. Offered free fraud insurance lohmaikai.
A.2. 03-78491300 - post#22 claim they MBB card protection yflai1

A.3. 03-79649600, post#70, claiming to be from CIMB and introduced CIMB AirAsia account... Searching through google and found in cari forum that many claimed suspicious jack2.

A.4. 03-78625622, post 75, claimed he's from Mastercard sales and Marketing department, offered HLA saving insurance as thanks for using Master card service.I knew that this is definitely a scam as I don't have credit card at all! Added to this, he need my age & BMI to check whether I meet the criteria for this insurance _BG_
A.5. 03-78625680, post#61, claiming from HLA for mastercard holder offering PA insurance and after checking with bank there is no such deal for mastercard holder johnnyc.

A.6. 03-2252 4408 - post#36, Maybank Credit Card Holder Beware. I got a call from a predictive dialing machines (or IVR you may call it) speaking in Mandarin and saying "Dear Customer your credit card statement balance RM XXXX.XX was overdue. please pay the necessary. For further information please press zero "0"). This is a machine who speak to me not a human being. I quickly call MBB CS and they confirm i dont owe them $$$ and CS also said they dont have predictive dialing to call customer for outstanding reminder ak1977
A.7. 03-27727300. post#66, this morning, claiming she is from pengurusan kad palsu, Bank Negara Malaysia...telling I have a Aeon credit card which already being used up the CL of 10k and did not make any payment since 3 months ago JJBerry.
A.7.a. 03-20267949, post#94, Miss wu from AEON Credit Card Center KL, she said that i "have" a gold card with credit limit 10k haven't paid for 3 month and AEON wanna sue me if i not pay.... but it got suspicious when, i said i wanna make a police report 1st since my ic is used in this application...miss wu kept telling me to call 03-27727300the dept of c.card fraud of Bank Negara. so that bank negara can issue a letter to cancel this card...I was like... can u just cancel the card... she kept saying kenot...need BNM approval... so was like... since when?...then she change subject... called aeon.... my ic number is not even in their database. Lord_darkslide

A.8. 03-22977700 post#43, claim from OCBC (leongal), post#51, claim they from MBB (pawnx) & post#46, it is a research company ophilia
A.9. 03-20371666 post #155&156, always played missed call for several times!!!!! (jack2. This one also claim to be from AIA! Take database from AirAsia insured Darkmage12

B.1. 0147283088 post#33, claiming she is from Takaful Islam asking for card expiry date lomue16
B.2. 0147283323 post #12 claim they SCB beyond86

B.3. 0162627544 post #24 claim from CC service centre for all banks, offering discount card for tour packages, requesting personal information, one lump sum payment of RM499 Human Nature.
B.4. 0162627650 post#56, asking if Maybankard 2 Card received and later said MBB Dua entitled for another card called Kad Celebriti for for hotel, flight ticket discount, free car towing service, insurance and many other things and the fee RM499 staind
B.5. 016-2627653 post#65, selling vacation card, rm499, can pay by instalment sommore. I am going to lodge a complaint to maybank JY.
B.5.a 0162627654 post #106. Hello...from Card Center KL. Want to know your CC due date...I wanna know about your MBB + Eon + Citibank Card Number... (wa... all 3 also tembak kena), and even say the "Type" Correctly..but that time i only have my AMEX mbb2 with me. Sorry girl, i only have my MBB2 Amex with me. Caller: (Gets Angry), WHAT? You don't even have a card with you?..Me: (Gets More Suspicious), What? you are trying to lecturing me to get more cards? Who are you anyway. Caller: (Talking in Angry Mode) We are From Card Centre. nvm, give us your AMEX Expiry Number. We know your Card number is xxx xxx xxx xxx... This i was shocked boonykun.

B.6. 0162277184 post#42, claiming he is calling from maybank to offer me maybank2card cc azam_halim
B.7. 0163323864 post #31, trying to sell club vacation membership of some sort hye

B.8. 0166263397 & 0166263949 post#78, 2 calls - @ 10:50 AM "Maybank Credit Card" and "Encik, kami mau buat pengesahan" and @ 02:56 PM - ask me to verify my IC number for security reasons ... and I said I am working right now. The suddenly she said "Ooooo, so u ni menteri besarlah? Bodoh punya orang!" afiqms
B.9. 0166263171 post#83 Same modus operandi.... claimed to call from Wawasan Takaful....She got my full name correct. Then, asked me if my MBB Visa is still active.... I know this is another hoax call because I have terminated it,,,, a couple of months ago. She said she wanted to "buat pengesahan sahaja" and asked for my card expiry date milentechie

B.10. 0163364087 post#84, asking whether did i receive my CC already... ask where am i working currently. received the call from the same number again, claim that she call from menara maybank card centre and just wanted to do some verification on the expired date printed on CC .. i ask her why use digi line, but then she say that, the centre using 0163364087 as their lane line also claim that without that, my card could not be activated but i have already started using the CC and have successfull transaction snigapoe
B.11. 0167123427 post #97, Saya dari service card centre kl, kami ditugaskan oleh pihak bank untuk membuat pengesahan tentang 1 kad supplementary...Kita mulakan dengan alamat dulu....Me: Apa benda ni saya takda order apa-apa, taknak lah benda ni...Encik ini bukan masalah mau atau tak mau. cannavaro
B.12. 016201 4884 post#103 & 105, Hello En. (MyName). Kami ingin membuat pengesahan kredit kad...Boleh tahu jenis kad encik Visa/Masterkad? ME: Visa (mine was Mastercard)...Dari bank mana Encik? (Straight away I confirm scam because hp number and I lied about it being a visa card and they 'approved' it) rhaizo

C.1. 0193352189 post#99, claiming to be from card center. got my name correct, but when i ask him which bank he's calling from, he repeatedly claim its from card center, then when i insisted on asking him which bank punya card center, he hung up. greyshadow
C.2 0192560863 From Zest Leisure. Asked for your card information. Firstly she asked me for my CC. Then I said I don't have. Then she asked me did I have any cards? One time pay RM499 and no monthly/annual fee cipsmor.
Often many of us get telephone calls from person claiming to be either from banks and even Bank Negara Malaysia.

D.1. post #57, beware of Wawasan Takaful, do not disclose card info - afiqms. Post #141, got another number calling me from Warisan Takaful 0132134196 eventhough I've lodged fraud report to Maybank abt this company, yet they still call me afiqms.

D.2. Unknown - post#53, claiming unauthorised transaction with MBB card and requesting for card number and expiry date milentechie.
D.3. 0162160736 & 03-41481053, post#78, 2 calls claiming to be from takaful for my credit card PA Personal assurance. they got my IC and my name correct. at first they told me is 0 charge.... but in the end... need to deduct rm250.. Frostlord.

E.1 07-511282620 and 07-5561222, claiming from HLB and a police officer, posted at kopitiam by Yong_5290 Click here to read his story. If you read his thread, the number, the second number 5561222 really belongs to the police in Skudai!??

post#100 - some sort what smart card protection center under maybank.... lucky one chosen to get subscribed our services for free.... protect each of your cards privileges ...if i interested i will go to your main office apply....tak boleh encik, mana u pergi???? u tau mana office kita?? apa nama office kita?? ... but just now u said u under maybank so i'll call up maybank to ask ur office whereabout...tak boleh encik, kita bukan dari maybank, maybank tak tau mana kita punya office, kalau u nak subscribe u kena subscribe sekarang....(bahkutt3h).

Please read links below too posted by Malvo and janson_kaniaz post#13.
Please also read mikicun post#30 where his wife got an "Unknown" number stating that got problem with her transaction.

This post has been edited by Gen-X: Oct 18 2011, 02:50 PM

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