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 ---> Maxis & Hotlink Fans Club v6 <---, Hotlink: Life Unlimited

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dgboy
post Aug 13 2014, 10:14 PM

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QUOTE(axxer @ Aug 13 2014, 09:43 PM)
mobile internet weekly and monthly now got free sms to use between hotlink/maxis user, but they dont explicitly said how much free sms got with each internet subscription  sweat.gif
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I just saw that too. We also need to know the validity of those sms. I'm making enquiry.
jaysern89
post Aug 13 2014, 10:46 PM

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What is MAXIS ONE PLAN? At first was communicated to customers that is free calls and SMSs to all network with LIMITLESS, but in actual fact 10 lines were barred and there were hidden charges behind up until $5K++ for each line that made up the total of $50K++ and all barred right now. Very unreasonable. 0178731411, 0128901411, 0178451411, 0178901411, 0178143733, 0178512422, 0178032422, 0178332422 0178332922, 0178592422. Customer services receptionist, Tina was mentioned to call back but no even call until now. It was like throwing the ball here and there the calls were passed here and there and asked to call to 1800820036 and no one is picked up the call even walked in to the Queensbay mall maxis center there is no one responsible and it mentioned is KL HQ's job. So IRRESPONSIBLE and very bad customer experience. This has been impacted my business and who is going to bare all this cost?? 1- what is the one plan about? can it be used for company staff. it is not stated that not allowed to use it in the policy? 2- the advertisement/ customer service/ manager of the Queensbay mall Maxis outlet also mentioned limitless. what is meaning of limitless? why does it so costly? any hidden charges behind? 3-customer service mentioned it was a fraud case, but payment $200 has been paid before the billing is happened and it is auto billing. at what circumstances can it be considered as fraud? please explain. Appreciate if you can provide feedback ASAP for the above in this post This should not be hidden to the public. This has been the worst customer experience that i ever face. Looking forward to have feedback from you as there is no one that pickup the call in customer service. For further details, please call 0164399777 (MR Cheah). We will be taking further action to report to MCMC is there is no any update in 24 hours from now. Thank You.
axxer
post Aug 13 2014, 10:59 PM

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From: Yesterday, 01:25 AM
literally wall of text shocking.gif
pokemon01234
post Aug 14 2014, 01:37 AM

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Did u try to post on their forum too?
https://forum.maxis.com.my/forum_forum.asp?FORUM_ID=110
jaysern89
post Aug 14 2014, 01:39 AM

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I unable to post at their forum I already try few time the the post been remove.
orangutan
post Aug 14 2014, 07:54 AM

On my way
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QUOTE(jaysern89 @ Aug 14 2014, 01:39 AM)
I unable to post at their forum I already try few time the the post been remove.
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This is just a fan club, user for user. It's not the official / company site. I doubt you will get any useful / official response from the company's staff here.
Chrono-Trigger
post Aug 14 2014, 11:05 AM

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QUOTE(axxer @ Aug 13 2014, 10:59 PM)
literally wall of text  shocking.gif
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dgboy
post Aug 14 2014, 12:06 PM

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QUOTE(dgboy @ Aug 13 2014, 10:14 PM)
I just saw that too. We also need to know the validity of those sms. I'm making enquiry.
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Answer: plenty of sms and valid for the pass duration.
beebee
post Aug 14 2014, 02:35 PM

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hi guys, how to upgrade from surfmore50 to surfmore75?
pokemon01234
post Aug 14 2014, 09:43 PM

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QUOTE(beebee @ Aug 14 2014, 02:35 PM)
hi guys, how to upgrade from surfmore50 to surfmore75?
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Go to any Maxis Center and tell them you want to upgrade your plan
XeactorZ
post Aug 15 2014, 11:22 AM

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just saw this
http://new.hotlink.com.my/en/internet/mobi...nternetplans100

300mb onward mobile internet is unlimited ???
SUSMNet
post Aug 15 2014, 11:25 AM

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QUOTE(XeactorZ @ Aug 15 2014, 11:22 AM)
just saw this
http://new.hotlink.com.my/en/internet/mobi...nternetplans100

300mb onward mobile internet is unlimited ???
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Throttle to 45kbps
No additional charges incurred at throttled speed after quota has been depleted for weekly & monthly plans.
XeactorZ
post Aug 15 2014, 01:32 PM

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QUOTE(MNet @ Aug 15 2014, 11:25 AM)
Throttle to 45kbps
No additional charges incurred at throttled speed after quota has been depleted for weekly & monthly plans.
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ya I know
but should be 1gb and above only got unlimited
right now 300 mb onward laugh.gif
winstonst
post Aug 15 2014, 05:57 PM

Getting Started
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peeps. may i know the details of maxis 4G plan?
winstonst
post Aug 15 2014, 06:00 PM

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peeps. may i know the details of maxis 4G plan?
pokemon01234
post Aug 15 2014, 10:01 PM

Zorua the Little Illusionist
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From: The Legend of the Mysterious Pokémon Island



QUOTE(winstonst @ Aug 15 2014, 05:57 PM)
peeps. may i know the details of maxis 4G plan?
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Postpaid or prepaid plan? smile.gif
sms2u
post Aug 17 2014, 01:49 PM

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QUOTE(orangutan @ Aug 14 2014, 07:54 AM)
This is just a fan club, user for user. It's not the official / company site. I doubt you will get any useful / official response from the company's staff here.
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This is official Maxis forum including for Hotlink

https://forum.maxis.com.my

U should be able to get help there by make a post.
Desmune97
post Aug 17 2014, 07:57 PM

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Where can i buy myself a custom hotlink number despite than going to klcc and wait for few hours there.....
SUSVelocity
post Aug 18 2014, 07:13 AM

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QUOTE(dgboy @ Aug 14 2014, 12:06 PM)
Answer: plenty of sms and valid for the pass duration.
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I tried smsing it still deduct my credits.
SUSVelocity
post Aug 18 2014, 07:14 AM

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QUOTE(Desmune97 @ Aug 17 2014, 07:57 PM)
Where can i buy myself a custom hotlink number despite than going to klcc and wait for few hours there.....
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I never heard there is custom number for prepaid buy i feel it's easier I search for a vvip aka custom no I like then port to hotlink

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