QUOTE(ultraman259 @ Mar 27 2011, 03:11 PM)
Can I upgrade from VIP5 to BIZ5? Does it require extra installation that need TM staff to come to my house? Cheers.
No you can't. VIP is for Residential. BIZ is for Business. Upgrading is not the correct word, changing package will be correct.
So you have to terminate VIP. And then subscribe for BIZ.
Penalty for termination = RM500!! O_o
QUOTE(janson_kaniaz @ Mar 27 2011, 07:55 PM)
thx for the info bro, i know it's abit 'late' to ask this but don't u guys think this is a rip off? Installation of a high speed broadband tat costs hundreds of ringgit? wats worse, everyone (landed property owners) has no clue tat there's extra charges on top of the so called free rm200 installation fee. i cant imagine wat the fee would b like if there's no promotion on the 'free rm200 installation fee'.
I think its quite fair because for landed house, it would means new wiring. And if we survey the market the fibre cable alone is expensive not to mention the workmanship and all. The most reasonable explanation why they were not informed of this is because of various condition and scenarios for landed house as there were many types of houses in Malaysia. Some of them want concealed wiring, some of them prefer raceway, some of them want a customized wiring. So the quotation would be different based on request and scenarios limitation.