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Streamyx Streamyx Capping International Connections v2, TM confirms cap will remain

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mylinear
post Dec 2 2010, 11:48 PM

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QUOTE(cshong @ Dec 2 2010, 11:15 PM)
I hope any psychologist here can help me. Almost every time when I wish to call TM to scold them or just like harryfoo said "F them up, give them pressure", but when they answer my call, I speak to them nicely, don't know why.
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Because they have capped your anger...

harryfoo
post Dec 2 2010, 11:49 PM

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QUOTE(ketupatjahat @ Dec 2 2010, 11:45 PM)
u did NOT read the small fair usage policy section
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I did. I doubt that also. But since TIME doesn't have that much of subscriber, then we still can download as much as we can. rclxms.gif
ahpek26
post Dec 2 2010, 11:50 PM

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QUOTE(mylinear @ Dec 2 2010, 11:48 PM)
Because they have capped your anger...
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HAHAHA rclxms.gif mylinear what happen to your seriousness? Don't la clown around internet is serious business laugh.gif
satoshi.mifune
post Dec 2 2010, 11:50 PM

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QUOTE(mylinear @ Dec 2 2010, 11:48 PM)
Because they have capped your anger...
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nice rclxms.gif
mylinear
post Dec 2 2010, 11:51 PM

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QUOTE(ahpek26 @ Dec 2 2010, 11:50 PM)
HAHAHA rclxms.gif mylinear what happen to your seriousness? Don't la clown around internet is serious business laugh.gif
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Sorry, on a serious note. Please try to call between 3pm and 1am when your anger is uncapped...

cshong
post Dec 2 2010, 11:53 PM

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Ok. Next time I will throw some vulgar words at them.
satoshi.mifune
post Dec 2 2010, 11:54 PM

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QUOTE(mylinear @ Dec 2 2010, 11:51 PM)
Sorry, on a serious note. Please try to call between 3pm and 1am when your anger is uncapped...
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won't work as all their cs employees have their emotions capped brows.gif
Stormy001_M1A2
post Dec 2 2010, 11:54 PM

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I don't really think vulgar words will help. But your...no...our anger is understandable in this case. Sigh.
Nixdorf
post Dec 2 2010, 11:54 PM

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QUOTE(harryfoo @ Dec 2 2010, 11:49 PM)
I did. I doubt that also. But since TIME doesn't have that much of subscriber, then we still can download as much as we can.  rclxms.gif
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Yes bro but lowyat HDD will out of stock in few weeks, especially me will keep buy. LOL


Streamyx Capped
FallenOut
post Dec 2 2010, 11:57 PM

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QUOTE(Tentris @ Dec 2 2010, 11:34 PM)
Their senior management is currently considering a proposal for rebates. We should know soon whether they agree or not. Asking their billing department will be pointless, they don't have the power to approve something like that.

Rebates will cost them millions of ringgit. Some call center executive won't be able to make that call.

I've stressed to them how important rebates are to regain some of the lost trust.

Standby, i'll receive word soon whether they will give out the rebates for this mess.
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lets see

their senior management is considerin
means they dunwan to rebate us

rebates cost em millions of ringgit

from wat i see

rebates cost em millions of ringgit tis their problem
its their call on doin somethin to try to earn more money
it backfired n come on
its their fault n they wanna get away scot free?

to regain trust
its not gonna b easy

easiest is

-rebate a month
-quickly uncap us within 24hrs

now tis is not such a bad idea
considerin a month rebate is not such a problem to them
yea they may hav lost millions
bt did they complain when they earned the millions?

did u know i try to download a hp driver from hp.com
took me from mornin to nite
cant even dl finish
my boss was needin to print somethin out

come on
my suggestions is not tat bad to them
they wanna keep on wit tis cappin to next yr
accordin to the few tech support i speak wit

its gonna look real bad on em
ahpek26
post Dec 2 2010, 11:57 PM

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QUOTE(cshong @ Dec 2 2010, 11:53 PM)
Ok. Next time I will throw some vulgar words at them.
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Don't. Your report will not be in the records and will be discarded if you curse. Well kinda depends on you I guess, if you fancy your complaint being recorded then yeah don't swear. If you want to let of some steam then why not smile.gif

But think of the poor and innocent call support person, he is just doing his job. Chances are he is using streamyx and he knows it's capped as well so.. give them a break ya?
laguna1811
post Dec 2 2010, 11:58 PM

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wow this thread so fast get v2 rclxms.gif
tonight speed getting a "bit" better, but still capped!!!!! $%^@^%$&
user posted image

mad.gif mad.gif mad.gif vmad.gif vmad.gif vmad.gif
cshong
post Dec 2 2010, 11:59 PM

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Remember their video advertisement with a Chinese man? May be I should follow what that Chinese man do.
Crow's Kingdom
post Dec 3 2010, 12:00 AM

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QUOTE(cshong @ Dec 2 2010, 11:59 PM)
Remember their video advertisement with a Chinese man? May be I should follow what that Chinese man do.
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which video?pls show to me..huhu
fisherman10
post Dec 3 2010, 12:01 AM

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they need us to get so angry then only they fix the connection. that also, it might still be slow.
harryfoo
post Dec 3 2010, 12:02 AM

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Paying out rebate is not the best solution for them and for us. The best solution is to uncap all our lines as soon as possible. And use those profit that they gain through us to buy more bandwidth.
Crow's Kingdom
post Dec 3 2010, 12:02 AM

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damn slow..too slow..f%^&* up TM connection.
ButanicaBanzai
post Dec 3 2010, 12:02 AM

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The people already lost faith in this "BEST ISP IN MALAYSIA". Even those who are working also got affected, what if they lost their job cause of this capping? Who knows, maybe this shit company must be nuked or fire the CEO or maybe burn down their office biggrin.gif
harryfoo
post Dec 3 2010, 12:04 AM

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QUOTE(ButanicaBanzai @ Dec 3 2010, 12:02 AM)
The people already lost faith in this "BEST ISP IN MALAYSIA". Even those who are working also got affected, what if they lost their job cause of this capping? Who knows, maybe this shit company must be nuked or fire the CEO or maybe burn down their office  biggrin.gif
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I like the bold-ed part. Damn freaking hate the CEO.
satoshi.mifune
post Dec 3 2010, 12:05 AM

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QUOTE(ButanicaBanzai @ Dec 3 2010, 12:02 AM)
The people already lost faith in this "BEST ISP IN MALAYSIA". Even those who are working also got affected, what if they lost their job cause of this capping? Who knows, maybe this shit company must be nuked or fire the CEO or maybe burn down their office  biggrin.gif
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would you do it for us we will be rooting for you rclxm9.gif

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