nationwide capped !!!!!

if capped they RS, MU, HF, UT i dont mind.

But right now they capped youtube, flickr, engadget, yahoo mail, hotmail, google mail, cnn, bbc & even lowyat.net loading damn slow.

but the advert says unlimited usage and "up to" 50mbps LOL

---

Added on December 2, 2010, 11:28 pmhttp://time.com.my/consumer/time_fibre_broadband.asp

This post has been edited by fisherman10: Dec 2 2010, 11:28 PM

http://www.time.com.my/consumer/time_fibre_broadband.asp

2mbps RM99!

Sorry , i see wrong .... didnt see the Free BOOST = = !!!
thinks like 10hour/month

anyone know the billing department email or fax or something? Why don't everyone mass email asking for rebates and decrease in subscription fees already

their packages look cheaper than unifi.

long way to go ~

Their senior management is currently considering a proposal for rebates. We should know soon whether they agree or not. Asking their billing department will be pointless, they don't have the power to approve something like that.

Rebates will cost them millions of ringgit. Some call center executive won't be able to make that call.

I've stressed to them how important rebates are to regain some of the lost trust.

Standby, i'll receive word soon whether they will give out the rebates for this mess.

yup..that's the only problem.

Firstly, thanks for sharing

Secondly, its not our concern if it cost them a lot, they screw up, they have to bear the consequences. Only this way will it ensure that next time, they are more careful and not do anything as they please and screw us all up without consequences

btw time have own backbone or using tm backbone ?

if it is available nationwide, do you think this thread need to proceed to v2? All of us already on TIME. Abandon tmNUT. heheh

Streamyx Capped

not sure about that. http://time.com.my/aboutus/ournetwork.asp

Thats the problem with local competitor, they are not really competitor as they only focus their service in Selangor

Its been years since Jaring broadband came up, until today when I check, they are no where available near me.

probably they're not funded by the gov to build their infrastructure.

haiz


hmmm

u did NOT read the small fair usage policy section

Yeap. Straight away call TM and say, GO F*** YOURSELF, I wanna terminate my line.

the technician didnt call me after i fark him up
callin me tellin me nonsense when i was on leave in my bed

hiya fan boy
we r not retards who dunno how to see right to left n anythin

well
he really is successful
all the board of directors love him
he the one who put more money into their n his pockets
wat is to hate about him

why nvr put streamyx name there but put other providers

dato zam said our cap taken out 1 to 2 days time
today is the 2nd day

as they always said
malaysia the best
other problems is not in our policy

b careful
u can read my post below

they told me old klang road area next yr
comin from their technician

yea
i experience tis first hand at menara tm
waited more than an hour
b4 its my turn

unifi is safe

ok
on to my story

was on the call to them
was made to hold for more than 30 mins after key in my verification
the area code n service code

then hang up

test another theory of mine

call again
bt tis time i key in my office number
straight my call gets connected

then i ask them

r u all fakin blacklistin my phone number
how the heck i was made to hold when u hav 350 cs workin at the moment
bla bla bla

then ask me to hold cuz need get my info

then waited another 20 mins
get kick out from the hold

then i call again n key in my own number
waited for another 15 mins

hang up
call again key in office number
straight got ppl answer

then i ask
wtf u all blacklist my number for
then told me

after we key in our verification
it will divert our calls elsewhere

so i said
so u r divertin my calls to where
the toilet?
say they r divertin my calls to the critical dept

yea rite

then i act all innocent n ask
wat seems to b the slow connection problem

giv me busloads of lame excuses
then i shoot back

ur ceo has confirmed
u still wanna deny it
we as consumers know bout tis
u as the staff dun hav a clue?
dun farkin make me laugh

then pause for 1 min

then only confess about it

n for the followin

tis is after 3 diff tech support confirm me

OUR LINE WILL BE CAPPED UNTIL NEXT YEAR
WHEN I ASKED WHEN NEXT YEAR
TOLD ME NO IDEA
I SAID IT COULD B JAN OUR DECEMBER
STILL NO IDEA

REMEMBER TODAY IS THE 2ND DAY DATO ZAM MENTIONED HE WILL LIFT THE FARKIN CAP
STILL SLOW?

to those who r callin to try to make a report bt were denied
after they giv u some lame excuses
just tell them
their farkin ceo confirms it
n u as the staff dares to contradict ur farkin ceo?

since i didnt receive my email reply from them

n since dato zam mentioned in 1 or 2 days
i dun think i will wait for a week for their reply

right after 12
i will email my letter to them again n also to the media which email is on thread 1

capped till next yr
is tis how we wanna spend our holidays?
oh shyt
im workin

bt yea the same applies

do we wan tis cap?
im ok wit cap n such
bt come on
today is 2nd of dec
if cap also will reset

a faulty program or wat?
need so long to stop it?

# However, TIME may, from time to time, change this Policy without further notice to its customers. Please visit the TIME Fibre Broadband web page periodically to determine any changes to this Policy.

# Uploading, sending, receiving, posting, distributing, disseminating, harassing, encouraging the receipt of, defamatory publishing, downloading or using any material which is offensive, abusive, indecent, unlawful, or menacing or a breach of the copyright, trademark, intellectual property, confidence, privacy or any other rights of any person;


Fair Usage
# At TIME, customer satisfaction is our utmost priority. As such, we have this clause in place to ensure the majority of our customers do not suffer due to a very small number of errant high bandwidth users.

Peer-To-Peer and File Sharing Software
# Certain software/applications which is used by a small number of customers to send and receive files containing very large amounts of data (including without limitation traffic from peer-to-peer software/applications (such as Bit Torrent, eDonkey, Gnutella) or file sharing software (such as Limewire). These activities may cause network congestion and can negatively impact the speed at which other customers can access the internet.
# TIME does not guarantee a service level and/or connectivity to users of peer-to-peer or file sharing software/applications.
# The system that is used to provide the TIME Fibre Broadband service can identify very high bandwidth users and TIME seeks to manage the customer’s usage by throttling their bandwidth to a much lower broadband speed to ensure fairness to all customers.
# The customers are reminded that the software (as mentioned in Section 5.2.1 above) allows the download of illegal content which TIME prohibits, which is an infringement of copyright and/or intellectual property rights and rightful owners of such copyright and/or intellectual property rights may take measures to prosecute. Each individual download can be traced by the customer's IP address back to the customer's account with TIME.
# TIME reserves the right to release customer information pursuant to any copyright (and/or intellectual property right) infringement if it is required to do so by any law, regulatory body or court of law.