So I guess, all the meeting and "Makan dulu, cakap later" thingy are NATO?

This post has been edited by Moogle Stiltzkin: Jul 15 2017, 07:37 AM

Why are the price still HIGH?
When are prices coming down, e.g. Streamyx and UniFi as we are among the most
expensive broadband in APAC region.
-Prices are still within the region’s median
- UniFi’s positioning is a premium service; however we feel that the pricing is very
reasonable.
- For Broadband for the General Population (BBGP) we have other packages that cater for
the entry-level
- Average benchmark among other Telcos in the region is around RM11 Per Mbps while for
TM it is around RM8 per Mbps.
HYPPTV

japan is a couple of cents per mbps . if you want to compare like this compare urself to africans. + with caps sumore .

This post has been edited by studwo: Nov 12 2010, 07:27 AM

On the issue of price, Dato Zam said it will not be reduced.

However, he also said it will not be increased.

And over time, they will add more value for money.

e.g. Unifi customers will get their cap increased for the same price, Streamyx customers will get their speed increased for the same price as today.

No definite timelines on when this will happen, however, this will be their strategy going forward.

thats cool

about the price... dun compare with japan first...
take a look at singapore enough... my fren is paying less than $30 for 8mpbs of cos with no throttling
here 1mpbs rm88 with crap throttling even watching youtube make u wanna scream

This is what they say but so far they have been doing the opposite.

cap increased ? well there is no cap for now.. so that is value.. then later when there is cap.. how do you justified the value..

streamyx customers will get the speed increase for the same price ?

let me say this the 3rd time 2004 MYR88 1Mbps.. with no throttling.. 2010 with MYR88 with throttling...

what strategy ? the only strategy if same price for less... not more...

yeah agree with that... what we see are not value for money.. but less value for money as time goes buy..

in 2004 paying 88 in 2010 paying 88 both for 1mbps, whats the value or the justification for speed increase ?

can't really believe they still take users for a fool...

Cap wasn't needed because at 1mbps you can't use a lot of data easily, at most around 150-200GB. However with Unifi at 5mbps and higher, it becomes too easy to use up to 1TB. Frankly for 1TB it should really cost only as much as it cost in Australia which is RM360. Here however RM250 gets you only 120GB which is a freaking rip off. At the very least the cap for RM250 should be 500GB.

This post has been edited by automan5891: Nov 12 2010, 11:04 AM

comparing with singapore is quite difficult as well, considering that the Sg government invested 10 times more than the all the ISPs on the Open NET infrastructure..and also not to mention, singapore existing public infrastructure design also makes it easier for them to roll out new infrastructure easier, unlike malaysia, where we have to dig...

but overall, i find that the questions and answers kept repeating..although not directly..but still kudos.and with regards to emailing unifi, automated confirmation of the email is 10 minutes, human response to email is 1 to 10 days...

and to only invest 5% in human development is way too little, should make it around 10 to 15%..

Thank you Tentris and Rizzy for meeting them and representing us. I'm sure dinner was good and I hope you managed to put a dent in their expense account (beer, whiskey, abalone, kobe beef?)

However, the pdf I downloaded was not very informative. Pricing-wise, I'm not savvy in the ways of ISP operates so I'm just going to keep quiet and let everybody else fight about it. I'm not condoning TM's business practices but I just feel that I don't have the full facts to argue a case.

As for throttling, this is an issue which I simply cannot accept. FUP is one thing but when throttling *.avi, *.mkv, *.flv specifically or even direct HTTP downloads without explanation, its a little over the top.

There is also 1 more issue which I requested Rizzy mention but it seems it did not turn up. I hope for more technical explanations.

Again, thank you Tentris and Rizzy. You guys are now our spearhead. We are counting on you guys.

thx rivanxp & tentris for the effort to voice out our feedbacks to TM..

after tis session it gave the users the sense of *hoping* whatever they mentioned will be executed...

personally to me ..its just another "cakap tak serupa bikin" talk

nevertheless lets keep our hopes high and continue pressuring them

Posting here to say thank you to riz and tentris for representing us. What I would like to comment about the caps is that most of us are very well aware that TM has publicly stated the traffic is undergoing an "exhaustive study" to implement a reasonable cap. The questions proposed earlier was not about the current issue and time from time I've been seeing the same answer that the cap is not in effect yet. Of course we unifi users know very clear that it is not in effect yet, but what answer we are looking for is the FUTURE. And a lot of suggestions have been made to them, but I skeptical that they would take those into consideration.

just read through the pdf file, i can see most of the reply seem to be copy paste aka preset

I really wonder what is their exhaustive study. Are they going to make a graph of all monthly usage then set the cap at 75% of all customers then piss off the top 25%?

I wonder if there was any 'off the record' info during the dinner...

Yeah just like when they upgraded Streamyx users on the 512K Basic plan (paying RM99) to 1mbps they will revert your speed back to 512kbps as and when it suits them. And when you e-mail to ask them why they will ignore you.

On TM BW capacity



8 fold? Their user base has been increasing, and add in the cheaper 4Mbps via Unipack and 1Broadband, not to mention, how many people been getting their 'legally' downloaded movies from the internet? I do not have concrete numbers, but I guesstimate that the increase in actual capacity is not enough. Well, this confirms why screwed their customers by implementing the F'd Up Policy a.k.a FUP

This post has been edited by kaiserreich: Nov 12 2010, 04:11 PM

Same here. Honestly, just like other forummers, I don't see much information given out pertaining to the questions proposed. All we see are general answers to a specific question. But what we can only do now is to hope for the best.

I don't discount that possibility. Definitely there were some more in-depth information discussed that are not allowed to disclose to the public.

the 8 fold, should be due the vast investment in submarine cables but with the APG coming online in 2013, wonder how much it will jump...but I do hope that the submarine cable that was suggested in the ETP open day will see the light..

This post has been edited by brian12988: Nov 12 2010, 04:45 PM