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 Dinner with TM CEO, ZAMZAMZAIRANI MOHD ISA, Time for some Q&A

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SUSautoman5891
post Nov 13 2010, 01:16 AM

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QUOTE(jimfoa @ Nov 13 2010, 01:10 AM)
And the rest of us Streamyx users have our speed throttled at 10-20KB/s every weekend and every night 8.00pm to 02:00am to accommodate users such as you.
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Don't blame him. Blame TM for not implementing reasonable caps like 200GB. Instead of doing that they decided that throttling p2p and video file downloads is a better option to caps.
AhBoy~~
post Nov 13 2010, 02:39 AM

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QUOTE(iipohbee @ Nov 12 2010, 10:57 PM)
No it's not congestion.That's what TM wants you to believe.

The throttling is there to start with.If it's congestion, you'll not have speed caps this consistent which goes away immediately when the clocks hit the right time in the day and I did not notice any fluctuations. The speed kind of never beyond 384kbps when the day speed cap is active.It stays right there.

He mentions FUP. What FUP? I did not turn on my modem for 2 days and turn it on.My speed is still capped. What FUP is he mentioning anyway can he be clear on what he's talking about? They need to be transparent on that. On what basis did you cap us for?How much of data we have exceeded that we are subjected to cap? All this is grey as they can't provide proof but quietly went ahead and implemented things without the public knowledge.
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kaiserreich
post Nov 13 2010, 06:44 PM

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QUOTE(solarmystic @ Nov 13 2010, 12:41 AM)
Meh. 800+ GB per month ONLY?

Lemme show yah something. This is on 4 Mbps (real speed 3.5+ Mbps) streamyx ONLY.

To sum up:-

September 2010 = 1065420 MiB = 1.016 TiB
October 2010 = 1134530 MiB = 1.082 TiB

How do you like THEM APPLES?

Imagine the 5 TB monthly downloads on 20 Mbps i could do if it were uncapped... Think about that for a while.... In retrospect it does make sense to impose SOME sort of cap for the packages... mass rapage would occur otherwise....

C'mon fellas.. show me what you GOT! MOAR Download barcharts!!
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Where can you find 1TB of new porn every month? tongue.gif

Seriously though, do you even have time to watch 1TB worth of shows everyday?

This post has been edited by kaiserreich: Nov 13 2010, 06:44 PM
SUSautoman5891
post Nov 13 2010, 06:58 PM

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QUOTE(kaiserreich @ Nov 13 2010, 06:44 PM)
Where can you find 1TB of new porn every month? tongue.gif

Seriously though, do you even have time to watch 1TB worth of shows everyday?
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Must be Blu ray content.
9M-MAS
post Nov 13 2010, 07:27 PM

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QUOTE(murks @ Nov 13 2010, 06:38 PM)
I find your answer most insulting. What's RM 11 to an Indonesian? Filipino? Vietnamese? Thai? Bangladeshi? For some, that's more than a week's salary.

Just saying, that's all.
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Quit trolling.

This post has been edited by 9M-MAS: Nov 13 2010, 08:01 PM
Boldnut
post Nov 13 2010, 08:24 PM

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Normally I am able to reach 60GB a month, since I usually stream youtube, stream online HD FM, loading lots of art gallery + minor p2p DL. I think by next year July the cap should be(hopefully be) much higher than the current one. At least they should give enough for minor p2p download + youtubing + Streaming HD FM. Until then I gonna enjoy the unmetered line
yoda
post Nov 13 2010, 08:33 PM

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Thanks to Riz and Tentris, saw my comments in the pdf on unbundling local bandwidth. Not quite the response i expected anyhow good to hear they already thought about it and seriously considering it. The big IF is whether it's gonna ever happened and when.

Been working in big GLC's before i understand the obstacle/challenges of being a captain and lieutenant to push through your vision through to your own people hindering the good services to customers. politicking, bickering, red tapes etc.

Well it happens in multi-national as well. I'm very sure when a CEO is prepared to meet the community/customers rep it's not just a cheap PR as the stake is very high. They better live to their words. I don't know much about TM though

Great effort guys and thank you.

aside from the security issue which is a real concern i'm blessed with a good unifi service to date . I can always maxed out my VIP5 on wireless connection while watching IPTV and making VOIP calls. My 2nd DIR 615 work flawlessly even without switching off for weeks. Cheers

This post has been edited by yoda: Nov 13 2010, 08:34 PM
murks
post Nov 13 2010, 10:02 PM

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QUOTE(9M-MAS @ Nov 13 2010, 07:27 PM)
Quit trolling.
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Seriously, I don't see how my post is trolling as much as yours. You forget that Asian refers to more than just Singapore, Japan, Korea, etc. Malaysia can't be compared apple-to-apple with Singapore, because we are just not there yet. While there might be reasons for the high price in Malaysia, pointing out that in Singapore it's cheaper RM-wise is a straw man argument.
SUSautoman5891
post Nov 13 2010, 10:24 PM

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QUOTE(murks @ Nov 13 2010, 10:02 PM)
Seriously, I don't see how my post is trolling as much as yours. You forget that Asian refers to more than just Singapore, Japan, Korea, etc. Malaysia can't be compared apple-to-apple with Singapore, because we are just not there yet. While there might be reasons for the high price in Malaysia, pointing out that in Singapore it's cheaper RM-wise is a straw man argument.
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They argue that Singapore is cheaper to connect due to its small size and population. Even when compared against Australia a country that's very large with a population of 22 million, we still cannot compete.
murks
post Nov 13 2010, 11:20 PM

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QUOTE(automan5891 @ Nov 13 2010, 10:24 PM)
They argue that Singapore is cheaper to connect due to its small size and population. Even when compared against Australia a country that's very large with a population of 22 million, we still cannot compete.
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I don't really want to argue when people already have a preconception on the state of broadband, but I'll bite.

1) Australia is a developed country
2) The map below shows ADSL coverage in Australia (for 2007, sorry I can't find any newer ones). As you can see coverage is limited to cities, where the 22 million population are concentrated
3) Broadband in Australia are of course capped
4) Some of the "cheap" price for broadband is only for bundled packages. In the case of Telstra, you would need to subscribe to their other products to enjoy the cheaper rates, e.g. mobile, telephony, etc. If not the price for the quoted 200GB cap plan is around AUD 100 (~RM 300)

Note that this is just a quick & dirty comparison. I might be wrong, but it's better then just putting up generalised statements.

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ekudz
post Nov 13 2010, 11:23 PM

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dont compare other countries .. be gratefull to what u have here ... smile.gif
SUSautoman5891
post Nov 13 2010, 11:33 PM

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QUOTE(murks @ Nov 13 2010, 11:20 PM)
I don't really want to argue when people already have a preconception on the state of broadband, but I'll bite.

1) Australia is a developed country
2) The map below shows ADSL coverage in Australia (for 2007, sorry I can't find any newer ones). As you can see coverage is limited to cities, where the 22 million population are concentrated
3) Broadband in Australia are of course capped
4) Some of the "cheap" price for broadband is only for bundled packages. In the case of Telstra, you would need to subscribe to their other products to enjoy the cheaper rates, e.g. mobile, telephony, etc. If not the price for the quoted 200GB cap plan is around AUD 100 (~RM 300)

Note that this is just a quick & dirty comparison. I might be wrong, but it's better then just putting up generalised statements.

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laugh.gif Of all the ISPs in Australia you would of course choose the worst ISP tthere to put your point forward. If like that then better I use Maxis to compare with Telstra.

Also about your coverage area, Malaysia's coverage area for peninsular is still very small compared to what you shown on the map. Sabah and Sarawak, no need to talk because majaority cannot afford broadband.
TSTentris
post Nov 14 2010, 12:51 PM

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Thanks for all the comments guys. It does seem like we've exhausted this thread.

TM has promised many more discussions with customers in the future.

If i happen to be invited to one, i'll make sure to get the community as involved as i can, just like this last meeting.

Cheers.
Moogle Stiltzkin
post Nov 14 2010, 05:55 PM

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This post has been edited by Moogle Stiltzkin: Jul 15 2017, 07:37 AM
Boldnut
post Nov 14 2010, 07:31 PM

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QUOTE(Moogle Stiltzkin @ Nov 14 2010, 05:55 PM)
Being grateful for something good, and letting them walk all over us are 2 separate matters ...

Unless your meaning Malaysia should be thankful we are a step above a place like Zimbabwe in terms of broadband  laugh.gif

If the excuse is like that, i won't accept it. Malaysia can do much better with the right political will for reform. Leaving it up to businesses especially a Monopoly such as tmnut to make broadband packages more fair towards the customer is the wrong way of going about it. Business interest especially that of a monopoly isn't that good for the consumer. They have no incentive to give us a better/fairer deal for the packages. Hence the low caps and yet high price. So it's up to the government to manage the situation so things are more favorable to the consumer.
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Well despite all that TM is still the best ISP in Malaysia. JUst look at Maxis,p1, these kind of ISP shouldnt even exist at all. doh.gif

I cant blame TM for monopoly but it seems that we just got enough stupid/dumb ISP in Malaysia that makes TM actually the best.

takercena
post Nov 14 2010, 08:24 PM

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QUOTE(Boldnut @ Nov 14 2010, 07:31 PM)
Well despite all that TM is still the best ISP in Malaysia. JUst look at Maxis,p1, these kind of ISP shouldnt even exist at all.  doh.gif

I cant blame TM for monopoly but it seems that we just got enough stupid/dumb ISP in Malaysia that makes TM actually the best.
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TM is a GLC company. It is one of Mahathir's vision company where government will create a law to protect their family, friends and so on. Naza, TNB are the examples. The one that is to be blamed is the people that support this type of government. I don't think I saw or read anywhere that people sue these company.
biatch0
post Nov 14 2010, 09:32 PM

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TM is to blame for the horrible excuse for Internet that we Malaysians have. Don't try to make excuses for them or tell yourself otherwise.

When the decision was made to "gift" the last-mile to TM, TM themselves had only been in the ISP business for about 2-3 years. Jaring on the other hand had been around for about 6 years, had better infrastructure (not counting the last mile) and obviously much more experience in the form of MAL, Big Mac, and a number of "pioneers" who had actually worked to bring the Internet to Malaysia. No "official" statement has ever been made as to why the responsibility of handling the expansion of the Internet in Malaysia was given to a sub-par company that was leaking money out of its ass - and has continued to do so up till today even though it has the monopoly.

As to comparing TM to Maxis/P1, you are comparing apples to oranges. A wired ISP should ALWAYS be better than a wireless ISP... even a horrible excuse for an ISP like TM.
axn992
post Nov 14 2010, 10:01 PM

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TM only knows how to suck our money! If they are not supported by the government! They are long gone! So next election! Vote for opposition and hopefully see a better change in our ISP!

This post has been edited by axn992: Nov 14 2010, 10:01 PM
kaiserreich
post Nov 14 2010, 10:20 PM

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QUOTE(biatch0 @ Nov 14 2010, 09:32 PM)
TM is to blame for the horrible excuse for Internet that we Malaysians have. Don't try to make excuses for them or tell yourself otherwise.

When the decision was made to "gift" the last-mile to TM, TM themselves had only been in the ISP business for about 2-3 years. Jaring on the other hand had been around for about 6 years, had better infrastructure (not counting the last mile) and obviously much more experience in the form of MAL, Big Mac, and a number of "pioneers" who had actually worked to bring the Internet to Malaysia. No "official" statement has ever been made as to why the responsibility of handling the expansion of the Internet in Malaysia was given to a sub-par company that was leaking money out of its ass - and has continued to do so up till today even though it has the monopoly.

As to comparing TM to Maxis/P1, you are comparing apples to oranges. A wired ISP should ALWAYS be better than a wireless ISP... even a horrible excuse for an ISP like TM.
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On the other hand, Maxis is also a horrible excuse for a Wired ISP. Look at the amount of cap it has given for the FTTH, it is about the same as what P1 'fake' 4G is giving out on its airwaves

This post has been edited by kaiserreich: Nov 14 2010, 10:20 PM
biatch0
post Nov 14 2010, 11:37 PM

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If I was a local wired ISP with my own last-mile like maxis, I would give the exact horrible service maxis is giving right now. I "own" my own last-mile therefore users have to choose between my capped but stable FTTH... or horrible P1 bad service when it rains with a cap anyway.

TM will never be able to provide service on my last-mile (until the day I can provide service on "their" last-mile)... so I have no "real" competition and my customers have no "real" choice.

At the end of the day, TM having the monopoly is still the root of the problem.

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