I've discovered a brand new problem with FTTH - the users are sharing the same IP address (few users one IP address). I had not been able to watch my favourite anime on Megavideo since I installed FTTH, I'm always "exceeded my 72 minutes watch time" even when my computer is being switched on for the first time of the day! I never switch off my modem otherwise my VOIP phone will not be functioning.
So, modem no re-set, IP address no change, switch on the computer, can't watch anime on Megavideo due to IP address had exceeded the allowed timing!
IF our IP address are not being shared, then... WHY?
Added on February 8, 2011, 4:14 pmShocking reply from Maxis as follows, and best part is they are not going to do anything about it!
Dear Ms Chung,
Based on our finding, we write to affirm that the Maxis FTTH service is using private IP thus you will face difficulty accessing to megavideo unless it is running on public IP like ADSL does, you may be able to access.
At this juncture, there are no immediate plans to convert the IP from private to public. With this, we collectively conclude the above is final and our reply remains status quo. Should you have any further queries, please call our Customer Care Hotline at 1800 821 123 for assistance.
Thank you.
This post has been edited by cmchung: Feb 8 2011, 04:15 PM
Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!
Feb 7 2011, 12:25 PM
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