who wants to gather to make official complaint to MCMC?
i've launched report to their CS.

CS is helping me to lodge report and somehow on my side when I told them that sales person is dumb, installer is dumb and they are not aware of no port forwarding, no dyndns, proxy relay, private IP address..

tomorrow i will follow up my case. if they still insist me to pay for the penalty, i will lodge report to MCMC and Consumer tribunal.

they are really rude and their published call center number is for postpaid customers and they don't want to entertain me. Luckily I found the correct toll free number.

Cheers !!

well i was informed with the limitation but i don mind... coz i wan to download some files and watch steaming movies...
but P2P file sharing is not allowed or my usage for 40 hours is more than 30GB is ridiculous...
how much of penalty that you need to pay???

Maxis, Astro sucks big time! Unifi simply better!

so does the maxis fttp provide static ip?

no public IP , let alone static IP.. I will join group complaint if someone here wants to lodge one

take those cases to MCMC and CFM they will turn their no to yes!

Go straight to CFM or MCMC. Don't give them face.

As i know that , Maxis Quota is include Upload and Download ...

So that , is it the reason why its faster over the limit ??

go for unifi...forget about maxis..
maxis ftth been treated like maxis wireless broadband/3g/hspa

but can you imagine, within 40 hours i can use up 40GB... they will not reset the download of your megaupload, hotfile and some others... the connection will still runs if you did not manually reset itself... which they recommend me to shut off the modem... STUPID!!!!!
if i can't on my modem always and need to off it when i'm not in use then what for i install the lighting protector... Streamyx i also don have this problem... so not if i wanna cancel i need to pay penalty... and my speed is only at 3M only... when testing on speedtest.com

omg， lucky i not going to install it ad ...
cuz in my house will be 5 ppl share 1 line .. i think within 1 day will over the limit bah ...

very well said...

My speed was excellent (around 5-6 Mbps) even after the quota last month - May 2011, so I do not really have any complaint (for last month that is..). As long as Maxis provide us with 'high speed' after the quota, not 512kpbs-with-the-best-speed-of-300kbps--400kpbs, I think many of us will be happy?

Anyway, despite the speed and the increased quote (which is temporary according to Maxis), I captured a few screen shot which shows that the counter of quota's calculation is inaccurate somehow: -

1) 1st screen I took on 31 May 2011 @ 6:08PM with -7.71 GB usage

2) 2nd screen I took on 31 May 2011 @ 11:31PM, -7.71 GB usage as well (did not move?) before I went to bed, and before the counter was being reset.

3) As soon as I switch on the computer, for the 1st time on a fresh 1st June 2011, I have used up 2.23 GB (???). Now, they reset everything at 12:00AM on the 1st of every month, I off the computer at 11:31PM on 31st (but I left the modem & gateway on because of the VOIP phone), and I managed to use up 2.23 GB during my sleep!

4) 3rd June 2011 @ 4:10PM, 5.85 GB usage, meaning I used 3.62 GB only for 2 days.

Feel free to print out those screen shots in pursuing the matter to relevant party(s), and please provide outcome as a lot of us would like to leave this shitty service without kena penalty.

Hi , do you have any screenshot on those download sides that show 'daily quota' reached due to IP sharing problem? I am trying to group all issues into ine file and make a complaint to mcmc soon. Tks.

numbertwo, I do not have any of those screen shot, but it can easily obtain if you were to visit those sites & try to watch/upload/download a video, example: www.megavideo.com

guys,

maxis doesn't allowed me to terminate my line.
they even give me public IP (exclusion)..

i can now do port forwarding, dyndns.

below is the tracert result to cnn.com:
can someone verify either this traceroute outgoing is using maxis proxy or not?

Tracing route to 157.166.224.25 [cnn.com]
# IP Address Hostname Response Time Country
1 192.168.1.254 192.168.1.254 Hop limit exceeded 64
2 58.71.243.137 58.71.243.137 Hop limit exceeded 11 Malaysia
3 58.71.243.138 58.71.243.138 Hop limit exceeded 55 Malaysia
4 58.71.243.53 58.71.243.53 Hop limit exceeded 14 Malaysia
5 58.71.243.49 58.71.243.49 Hop limit exceeded 21 Malaysia
6 58.71.244.254 58.71.244.254 Hop limit exceeded 215 Malaysia
7 58.71.241.57 58.71.241.57 Hop limit exceeded 22 Malaysia
8 58.71.241.30 58.71.241.30 Hop limit exceeded 17 Malaysia
9 202.151.241.145 202.151.241.145 Hop limit exceeded 23 Malaysia
10 202.151.241.162 202.151.241.162 Hop limit exceeded 20 Malaysia
11 203.208.174.193 203.208.174.193 Hop limit exceeded 37 Singapore
12 203.208.152.217 203.208.152.217 Hop limit exceeded 22 Singapore
13 203.208.172.226 203.208.172.226 Hop limit exceeded 211 Singapore
14 203.208.182.106 203.208.182.106 Hop limit exceeded 216 Singapore
15 206.111.12.45 ge6-0-128.ir1.paloalto-ca.us.xo.net Hop limit exceeded 211 United States
16 207.88.12.177 te-3-4-0.rar3.sanjose-ca.us.xo.net Hop limit exceeded 216 United States
17 207.88.12.62 te-3-0-0.rar3.la-ca.us.xo.net Hop limit exceeded 266 United States
18 207.88.12.45 vb15.rar3.dallas-tx.us.xo.net Hop limit exceeded 286 United States
19 207.88.12.1 te-4-0-0.rar3.atlanta-ga.us.xo.net Hop limit exceeded 264 United States
20 207.88.13.157 ae0d1.cir1.atlanta6-ga.us.xo.net Hop limit exceeded 260 United States

now that is new!

can you try to use whatismyip, and refresh a couple of time, see if you are getting a different IP each time, probably bound to 2 or 3 fixed (shared) IP?

I've tried this, and it seems that the IP doesn't get changed on each website refresh... What about others... are they removing the 'shared' IP finally?

---

Added on June 9, 2011, 6:44 pmyou may use this tool to check your IP and openports : https://www.securitymetrics.com/portscan.adp

and it will tell you whether u are behind a proxy or not...

for my account, it is still showing the proxy behind the router!

report :
Automatic Connection Analyzer
Your computer reported an IP address of 121.123.247.80, but your actual IP address is 10.100.93.79.

There is a router, proxy, or firewall between you and the Internet. Your port scan results may reflect the security of your router, firewall or proxy instead of your computer.

(my laptop connects to ftth)10.100.93.79 <-> (maxis router/proxy)121.123.247.80 <-> (security matrix site)204.238.82.4




This post has been edited by numbertwo: Jun 9 2011, 06:44 PM

Port Scan Results for: 14.xxx.241.xxx
Program Port Status Explanation

FTP 21 File Transfer Protocol (FTP) allows users to transfer files to other computers over the Internet. A poorly configured FTP server allows hackers to copy your files, install trojan applications on your computer or obtain unauthorized remote command prompt access to your computer.

SSH 22 Secure Shell (SSH) uses encryption to secure information sent over a network. While it typically improves security there are numerous problems with older versions of SSH which may allow brute force attacks.

Telnet 23 Telnet allows a remote user to access your computer and perform commands. It is suspectible to brute force attacks and clear text password sniffing. A computer is misconfigured if this port is open. Use SSH instead.


I do port forwading to ftp, ssh and telnet to one of my machines.
Maxis really gives me public IP but it is Dynamic Public IP and not FIXED Public IP.

This post has been edited by bulanstory: Jun 10 2011, 12:36 AM

You won't get static/fixed IP since we are just a residential account.. but that is Good enuf, much better than having a shared IP!

---

Added on June 10, 2011, 9:57 amdid you call 1800824663?

This post has been edited by numbertwo: Jun 10 2011, 09:57 AM

include upload n download??!!