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Maxis The Official Maxis FTTH Thread, Maxis FTTH launched 1st Sep 2010!

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iipohbee
post Oct 6 2010, 07:38 PM

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QUOTE(solarmystic @ Oct 6 2010, 05:04 PM)
Wow only 10% of the total speed after after capped, and DMZ and forwarding's a b****....

I know Maxis wanted to bury its own grave for this service VS TMNUT's UNIFI but i had no idea....

Draconian caps FTL...
*
Maxis is famous for speed caps or they'll drain you dry as soon as you exceed your caps.
TStoofriggingslow
post Oct 6 2010, 08:46 PM

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Yes - to confirm what was mentioned by aricat - I exceeded the 40Gb and immediately got capped ! It is very very slow now...

I called the CS to express my disappointed as Unifi did not impose any quota as of now. Maxis is imposing quota on the 1st month of starting operation...

They are digging their own grave...

I am giving it 1 more month, and if I get the same problem, I will cut off this service. Rather stick back to their wired 1Mpbs line with no cap...

For those thinking of signing up for Maxis so-called high speed broadband, please CONSIDER very carefully before you sign up...

YOU WILL GET CAPPED TO 10% AFTER REACHING QUOTA !!!


kumahachi
post Oct 6 2010, 10:10 PM

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my dad has called maxis for the umpteenth time already and all they do is keep talking about torrents and how it works. it's annoying because i already know how it works and that the underlying issue is that port forwarding cannot seem to work. i have tried to access the ONT myself but can't seem to ><

port forwarding needs to work if we're ever gonna get good download speeds, get NAT type 2 on our ps3s (mine is forever type 3 ever since i got ftth) and so on. engineers have even visited my house to try to solve it but nothing has changed.. maxis should stop mucking around and giving excuses.

where I'm staying there is no other alternative but to use maxis since the infrastructure is all under them. maybe that's why they don't seem to care about screwing us customers over. 40gb download cap on high speed internet is such a big joke too.
aricat
post Oct 7 2010, 03:46 AM

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They failed to understand when people want 6mb line, it means we want ~600kb/s * 60 seconds * 60 minutes * 24 hours * 30 days = 1.5TB of data per month...
I'll make do with 1TB actually smile.gif) hmm...that's a lot, or did I make a wrong calculation ?

1MBit - 2MBit line seems to have a quota at 30GB / month. But frankly, I've never felt that I was capped even once and I'm fairly certain I've exceeded the quota in the past ( normal broadband ). They offer a line 3 / 6 times as fast, just so you can download 10GB more... Doesn't make sense, but lets wait for the option to be excluded from these quota and hope the fee doesn't kill us.

Back to initial question, no one had the problem on browsing web (connection reset thing...) ? : (


kumahachi
post Oct 7 2010, 07:13 AM

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QUOTE(aricat @ Oct 7 2010, 03:46 AM)
They failed to understand when people want 6mb line, it means we want ~600kb/s * 60 seconds * 60 minutes * 24 hours * 30 days = 1.5TB of data per month...
I'll make do with 1TB actually smile.gif) hmm...that's a lot, or did I make a wrong calculation ?

1MBit - 2MBit line seems to have a quota at 30GB / month. But frankly, I've never felt that I was capped even once and I'm fairly certain I've exceeded the quota in the past ( normal broadband ). They offer a line 3 / 6 times as fast, just so you can download 10GB more... Doesn't make sense, but lets wait for the option to be excluded from these quota and hope the fee doesn't kill us.

Back to initial question, no one had the problem on browsing web (connection reset thing...) ? : (
*
i get that sometimes.. there are times the site won't load at all. and for one site, i always have to refresh the page if not i'll get old news instead of the latest..

i used to have maxis 2mb wired connection.. i never felt that it was ever capped and i was using that for a few years..even way back when the fair usage policy used to be 3gb

This post has been edited by kumahachi: Oct 7 2010, 07:14 AM
Kampung2005
post Oct 7 2010, 09:46 AM

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I felt they should at least give us 500 GB a month, and that is fair enough.

Faster internet opens opportunity to more applications and sites.

At 40 GB a month, even ADSL can reach that limit in few days.

I really hope they can launch the option of paying extra for unlimited, a.s.a.p...
belfong
post Oct 7 2010, 01:53 PM

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I was capped a couple of times when using the 2Mbps wired DSL lines. After reaching the quota I felt that at times I have to reboot the modem or my connection doesn't work. Could be just me. 40GB is very poor limit imo, but I'm not complaining because it's the same cost to me.

My question is, if you are capped, can your phone still work?
aricat
post Oct 8 2010, 12:16 AM

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QUOTE(kumahachi @ Oct 7 2010, 07:13 AM)
i get that sometimes.. there are times the site won't load at all. and for one site, i always have to refresh the page if not i'll get old news instead of the latest..

i used to have maxis 2mb wired connection.. i never felt that it was ever capped and i was using that for a few years..even way back when the fair usage policy used to be 3gb
*
Ahh... thanks for the response... I hope everyone who is coming across such problems to log a case with the support to keep some pressure on them to fix it...


Added on October 8, 2010, 12:38 am
QUOTE(kumahachi @ Oct 6 2010, 10:10 PM)
my dad has called maxis for the umpteenth time already and all they do is keep talking about torrents and how it works. it's annoying because i already know how it works and that the underlying issue is that port forwarding cannot seem to work. i have tried to access the ONT myself but can't seem to ><

port forwarding needs to work if we're ever gonna get good download speeds, get NAT type 2 on our ps3s (mine is forever type 3 ever since i got ftth) and so on. engineers have even visited my house to try to solve it but nothing has changed.. maxis should stop mucking around and giving excuses.

where I'm staying there is no other alternative but to use maxis since the infrastructure is all under them. maybe that's why they don't seem to care about screwing us customers over. 40gb download cap on high speed internet is such a big joke too.
*
I PMed you some info on accessing the ONT.
Also, some grim discovery, I hope I'm wrong.. the ONT is not showing a public IP, it's within another layer of network. So what does that mean ? It means :-
Last time :-
Your computer > Your wireless router > DSL modem > Internetzzzzzzzzzzzzzzzzzzzz

Now :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Internetzzzzzzzzzzzzzzzzzzzzz sad.gif

For web :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Yet another web proxy > Internetzzzzzzzzzzzzzzzzzzzzzz sad.gifsad.gifsad.gifsad.gifsad.gif

Well, I don't know, might be wrong assumption, but Huawei ONT is not having a public IP address shows quite evidently we're behind another firewall on their side... Ergh too much layers...

Any gamers here who plays some p2p games ( depending on you to host the game ) ? I doubt it's ever gonna work...

This post has been edited by aricat: Oct 8 2010, 12:38 AM
numbertwo
post Oct 8 2010, 09:46 AM

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with so many layers, has anyone try to use the PPS online movie? If this doesn't work i will just cancel the registration straight!
xomanowar
post Oct 8 2010, 10:03 AM

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QUOTE(aricat @ Oct 8 2010, 12:16 AM)
Ahh... thanks for the response... I hope everyone who is coming across such problems to log a case with the support to keep some pressure on them to fix it...


Added on October 8, 2010, 12:38 am

I PMed you some info on accessing the ONT.
Also, some grim discovery, I hope I'm wrong.. the ONT is not showing a public IP, it's within another layer of network. So what does that mean ? It means :-
Last time :-
Your computer > Your wireless router > DSL modem > Internetzzzzzzzzzzzzzzzzzzzz

Now :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Internetzzzzzzzzzzzzzzzzzzzzz sad.gif

For web :-
Your computer > Thomson RG > Huawei ONT > Another maxis router > Yet another web proxy > Internetzzzzzzzzzzzzzzzzzzzzzz sad.gifsad.gifsad.gifsad.gifsad.gif

Well, I don't know, might be wrong assumption, but Huawei ONT is not having a public IP address shows quite evidently we're behind another firewall on their side... Ergh too much layers...

Any gamers here who plays some p2p games ( depending on you to host the game ) ? I doubt it's ever gonna work...
*
You're right and spot on... The IP that we're getting is a private IP given to us by some proxy or whatever. The last i hear from the CSR is their looking into giving us public IP to resolve this... Funny thing is i don't remember reading the fine print that we will be getting private IP when i signup... vmad.gif

All i can say is until Maxis resolve this issue... STAY AWAY if you're planing to signup! things to consider,

1) U r behind something god know what? that mean u can't do jack sh*it! No port forwarding, No DMZ and so on... in other words u will have issue with P2P, Emule and so on
2) If u have a PS3 u will be getting a NAT3 i am pretty sure X-BOX is the same... means that u won't be able to play online
3) The connection don't seems to be stable... I get freq disconnect from time to time.

I am gonna give them 1 more month max to resolve this... by then if its not resolve i am gonna be the first of the 100 that signup to terminate this crap user posted image. Believe it or not the primitive ADSL is way better then this....

This post has been edited by xomanowar: Oct 8 2010, 10:20 AM
solarmystic
post Oct 8 2010, 11:43 AM

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Hahahahahah and people were b****ing about TMNUT's poor UNIFI and it's shortcomings.... UNIFI looks pretty sweet now eh?

Perhaps MAXIS and TMNUT are conspiring to pass on their customers to one another....

MAXIS:- I'll make it so hard for them to swallow and when they cannot take it anymore and blah they'll come running to you as saviours and take whatever crap you dish out to them!!!

TMNUT:- $$$$$$!!!!!!! PROFIT!!!!!!! THANKS MAXIS!!!!
belfong
post Oct 8 2010, 03:12 PM

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How can you terminate when you are bound by the 24-month contract?
xomanowar
post Oct 8 2010, 09:03 PM

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QUOTE(belfong @ Oct 8 2010, 03:12 PM)
How can you terminate when you are bound by the 24-month contract?
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Why not when their services cant for fill my basic simple requirement. mad.gif


numbertwo
post Oct 8 2010, 11:44 PM

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QUOTE(xomanowar @ Oct 8 2010, 10:03 AM)
You're right and spot on... The IP that we're getting is a private IP given to us by some proxy or whatever. The last i hear from the CSR is their looking into giving us public IP to resolve this... Funny thing is i don't remember reading the fine print that we will be getting private IP when i signup... vmad.gif

All i can say is until Maxis resolve this issue... STAY AWAY if you're planing to signup! things to consider,

1) U r behind something god know what? that mean u can't do jack sh*it! No port forwarding, No DMZ and so on... in other words u will have issue with P2P, Emule and so on
2) If u have a PS3 u will be getting a NAT3 i am pretty sure X-BOX is the same... means that u won't be able to play online
3) The connection don't seems to be stable... I get freq disconnect from time to time.

I am gonna give them 1 more month max to resolve this... by then if its not resolve i am gonna be the first of the 100 that signup to terminate this crap user posted image. Believe it or not the primitive ADSL is way better then this....
*
i'm with you! And if I can't even watch movie online it a straightaway '*cut*' and i'm ready to write to MCMC !
SUSnatzakaria
post Oct 8 2010, 11:50 PM

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LOL FAIL as I expected lagi mau lawan TM
cannavaro
post Oct 8 2010, 11:51 PM

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QUOTE(solarmystic @ Oct 8 2010, 11:43 AM)
Hahahahahah and people were b****ing about TMNUT's poor UNIFI and it's shortcomings.... UNIFI looks pretty sweet now eh?

Perhaps MAXIS and TMNUT are conspiring to pass on their customers to one another....

MAXIS:- I'll make it so hard for them to swallow and when they cannot take it anymore and blah they'll come running to you as saviours and take whatever crap you dish out to them!!!

TMNUT:- $$$$$$!!!!!!! PROFIT!!!!!!! THANKS MAXIS!!!!
*
So much for the 'boycott unifi' campaign.
Even those people are already on the unifi bandwagon.
Waiting for a "boycott Maxis FTTH" next laugh.gif laugh.gif

remonx
post Oct 9 2010, 12:09 AM

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If u maxis set the quota higher... example(500gb)... I think TMNUT is not your so call competitor.. everyone will use ur service...
Qash-M
post Oct 9 2010, 12:16 AM

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QUOTE(remonx @ Oct 9 2010, 12:09 AM)
If u maxis set the quota higher... example(500gb)... I think TMNUT is not your so call competitor.. everyone will use ur service...
*
But for now, Maxis FTTH is SUCKS. thumbup.gif
vapeace
post Oct 9 2010, 03:21 PM

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500Gb ? IF u look around at other world ISP.. that quota is only offered to server datacenter.. the most i see is 250GB for 20mbps line

what u expect ? now every getaway provider are selling not speed but bandwidth.. so TM have to buy certain amount of bandwidth ! if unlimited for all package, sudah lama TM will have no extra bandwidth to support other service .. do note maxis buy bandwidth from TM for their ftth

just because u pay RM100+, it not your privilege for unlimited downlaod
belfong
post Oct 9 2010, 03:55 PM

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Does the 40gb cap include VOIP calls?

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