Sad story...
During CNY, I am facing difficulties to start my car and suspecting my battery running out of power. My car only 8 months old and shounldn't R.I.P that early. Though, I sent my car to VW Jalan Ipoh Service centre and the service consultant do checking for me. He told me that my car's Radio causing the battery drained even your vehicle is switch OFF.
Initially, full battery = 12.5 +/- and my result showed nearly dead = around 9.5
He said my car require check & rectify and download the new software for the radio update and claim for a new battery however their system are not fully online and link to VGM yet.
So that, he advice to send my car to Wearnes VW, Sg.Besi.
Well, this morning I sent my car to Wearnes VW and I told him my issue...He call the Service advisor at VW Jalan ipoht. After that, I asked him that am I eligible to claim a new battery because the radio causing the battery leaking off the energy. He replied that I'm not be able to claim a new battery because the battery warranty is over and subject based on individual driving condition. I was like...WTH ? I told him...Is not about individual driving condition, is because of the radio issue...He never reply anything to me

Anyone facing this problem ?
Do you think Wearnes VW will replace a new battery for me ?