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Streamyx The Official Streamyx 4Mbps Users Club V3, Streamyx 4 Mbps Discussion Thread Q&A

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ayie296
post Apr 3 2011, 11:02 AM

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why im feeling my 4mb speed become so so so so dam slow on 0700-1800 and after that like normal


Added on April 3, 2011, 11:02 ammy speed below 512kb


This post has been edited by ayie296: Apr 3 2011, 11:02 AM
cucubud
post Apr 3 2011, 11:10 AM

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QUOTE(vegaSST @ Apr 3 2011, 10:25 AM)
i need some opinion/advise from all sifu here.

i just upgrade & activated 1Mb streamyx package to Blockbuster 4Mb package by TM last week.

the weird thing happen if i use the router (TM6841G) given by TM always can get 4Mb~4.3Mb randomly each connection and dl speed can reached 400~450KB but have one issue is the router will sure hang randomly in one to few hour and no connection at all. i try to call the TM technician to change the router and the result also same.

If i switch back my existing router Aztech DSL605EW (support up to 26Mbps) will no such problem even running more than 48 hours but the router detect my port at 2.6~3.2Mb max.

May i know the problem is the router or my port.
Any comments/solution from yours is appreciated.

Meanwhile, belows is my Aztech/TM router status
*
Please read post# 2191 on the previous page. Something about ADSL-2 setting.
vegaSST
post Apr 3 2011, 11:25 AM

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Added on April 3, 2011, 3:43 pm
QUOTE(cucubud @ Apr 3 2011, 11:10 AM)
Please read post# 2191 on the previous page. Something about ADSL-2 setting.
*
should i tick ADSL_2plus mode only and leave the others uncheck as attachment below

edit:
1. if select ADSL_2plus mode, no connection at all.
2. if select ADSL_2plus + ADSL_2plus_DELT mode, auto switch to ADSL_G.dmt.bis mode.
so far most efefctive mode is ADSL_ANSI_T1.413, can detact 3616Mb currently.

any other advise is welcome ^^


This post has been edited by vegaSST: Apr 3 2011, 07:32 PM


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arbelnox
post Apr 4 2011, 03:04 PM

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Dear Sifus!!

Can you please help me to see how is my connection performing? Noob in this kind of stuff... can't really read interpret these fugures at all...

Also, why is it my DSL connection is Multimode instead of specific mode that all Sifus here are having?

Although in the setup page, there is an option for ADSL 2+ from the drop down box can be chosen

Attached Image

thanks biggrin.gif
sg999
post Apr 4 2011, 11:10 PM

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Dear Sir/Madam,

Thank you for contacting TM. Firstly, we would like to apologise for the late response.

Referring to your e-mail dated 3rd April 2011 on IP address issue, we regret to inform that we are unable to provide you the IP address due to your account has been registered under dynamic IP address.

If you interested to get the fixed IP, please be advised to register to fixed IP Streamyx package at any nearest TMpoint.

You are able to search for the nearest TMpoint at our website as follows:
http://tmpoint.tm.com.my/content.cfm/ID/9B...8B0FFC3D6BFF971

For further assistance or feedback, kindly e-mail us at help@tm.com.my .
Alternatively, you can also contact TM at 100, choose language and select "Product and Services".


Regards,

Noor Hasmidar Buari,
Customer Service Support,
Telekom Malaysia.


f***ING SHIT NONSENSE
defdekz
post Apr 4 2011, 11:21 PM

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upgrade through the web is working?

This post has been edited by defdekz: Apr 5 2011, 01:27 AM
KyleBear
post Apr 5 2011, 09:23 PM

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Can I ask my technician to cap to 5012 with these stats? I scared will disconnect sweat.gif
Sifus please help icon_question.gif
sg999
post Apr 6 2011, 08:55 AM

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2day speedtest
pigduck
post Apr 7 2011, 04:05 PM

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Hello everyone!

New 4mbps user here... just upgraded my line. I upgraded it on Monday and today, I called the technician to come to my house to actually get it to work. Apparently, the TM people configured my account so I couldn't get the 4mbps. The technicians account could get fast fast.

All's good now for now. My SNR margin is a bit low. So we will have to see if I get disconnected...

I vote 4mbps because I get to keep my phone number. wink.gif

OK! Thanks! I'm excited to test it out later.

Hope I don't get Youtube lag anymore.
cucubud
post Apr 7 2011, 05:53 PM

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Good for you. Let us know when you can really surf at 4mbps.
SnowFLak3s
post Apr 7 2011, 10:10 PM

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QUOTE(pigduck @ Apr 7 2011, 04:05 PM)
Hello everyone!

New 4mbps user here... just upgraded my line. I upgraded it on Monday and today, I called the technician to come to my house to actually get it to work. Apparently, the TM people configured my account so I couldn't get the 4mbps. The technicians account could get fast fast.

All's good now for now. My SNR margin is a bit low. So we will have to see if I get disconnected...

I vote 4mbps because I get to keep my phone number. wink.gif

OK! Thanks! I'm excited to test it out later.

Hope I don't get Youtube lag anymore.
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ya.. same here. my current number cant support 4MB, wth -.- need apply new one.. have to double confirm with tm tomolo.. wish me luck.. rclxms.gif
KyleBear
post Apr 8 2011, 07:18 PM

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Just upgraded to 4MBPS today. Technician came to my house, upgraded my line, then the DSL light straight off. Until now no connection, leeching on my iPhones 3g connection to surt net. Haiz =.=

Hoping for 4mbps today, now become 0.

Anyone had this problem or have any idea how to fix this? Technician also don't know what to do, he say go back call HQ.

Before he come, my 1MBPS line very good and stable sad.gif
He say if jumper problem or anything the DSL usually will blink, but now not even blinking! Totally off. sad.gif Someone help me
genkis3
post Apr 9 2011, 10:50 AM

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hi guys, after upgrade to 4m, speedtest.net download 1.59m, upload 0.43m

is this normal 4m speed or i need to complain to streamyx?

This post has been edited by genkis3: Apr 9 2011, 10:55 AM
AjkR06
post Apr 9 2011, 11:03 AM

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QUOTE(genkis3 @ Apr 9 2011, 10:50 AM)
hi guys, after upgrade to 4m, speedtest.net download 1.59m, upload 0.43m

is this normal 4m speed or i need to complain to streamyx?
*
How many days have passed since you applying for upgrading your connection to 4Mbps?
And have technician come to your house to do some line test?

I think your connection are still capped at 1.5Mbps at BRAS and your port at exchange...
genkis3
post Apr 9 2011, 11:09 AM

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technician come to setup 1st time... ask me reset the modem after 2 days. i just did it right after 2days and test the speed
from my modem info :
Line Rate - Upstream (Kbps): 507
Line Rate - Downstream (Kbps): 4096

latest test user posted image

so need to call them right...

may i know what is the average 4m speed suppose to be?

This post has been edited by genkis3: Apr 9 2011, 11:12 AM
cucubud
post Apr 9 2011, 11:36 AM

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QUOTE(KyleBear @ Apr 8 2011, 07:18 PM)
Just upgraded to 4MBPS today. Technician came to my house, upgraded my line, then the DSL light straight off. Until now no connection, leeching on my iPhones 3g connection to surt net. Haiz =.=

Hoping for 4mbps today, now become 0.

Anyone had this problem or have any idea how to fix this? Technician also don't know what to do, he say go back call HQ.

Before he come, my 1MBPS line very good and stable sad.gif
He say if jumper problem or anything the DSL usually will blink, but now not even blinking! Totally off. sad.gif Someone help me
*
Possible jumper at the exchange not done properly.
Possible your area cannot support 4mbps line.
Possible modem problem.
cucubud
post Apr 9 2011, 11:39 AM

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QUOTE(genkis3 @ Apr 9 2011, 11:09 AM)
technician come to setup 1st time... ask me reset the modem after 2 days. i just did it right after 2days and test the speed
from my modem info :
Line Rate - Upstream (Kbps): 507
Line Rate - Downstream (Kbps): 4096

latest test user posted image

so need to call them right...

may i know what is the average 4m speed suppose to be?
*
Streamyx need to update your billing to 4mbps. Then only they can upgrade your user id to 4mbps.
Try call 100 to check if your user id is set to 4mbps.

AjkR06
post Apr 9 2011, 11:44 AM

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QUOTE(genkis3 @ Apr 9 2011, 11:09 AM)
technician come to setup 1st time... ask me reset the modem after 2 days. i just did it right after 2days and test the speed
from my modem info :
Line Rate - Upstream (Kbps): 507
Line Rate - Downstream (Kbps): 4096

latest test user posted image

so need to call them right...

may i know what is the average 4m speed suppose to be?
*
I see, your port at exchange already configured to 4Mbps..
But it seems that TM still capped your account to 1.5Mbps...

Call 100 and check your upgrade status with them... It's already 2 days and you already should get 4Mbps now....
genkis3
post Apr 9 2011, 11:22 PM

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user posted image
finally upgrated to 4m rclxms.gif
SnowFLak3s
post Apr 10 2011, 02:26 AM

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QUOTE(genkis3 @ Apr 9 2011, 11:22 PM)
user posted image
finally upgrated to 4m  rclxms.gif
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Gratz... i'm waiting on Monday cry.gif

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