I am now on 512kbps and would like to upgrade to 4mbps.

How will I know if my line can handle that?

Do I just call them up to upgrade?

Will technicians need to come to my house?

Do I need to change hardware? Currently, using their Billion modem and a Netgear router.

I would go for Unifi but I don't want to lose my phone number.

thanks for replying. yes, it is either 4mbps for my house... if i call a contractor is that better or going straight to tmpoint?

how is 4mbps with youtube? smooth? no lag?

when u say 4mbps is capped what are your p2p speeds like?

Hello everyone!

New 4mbps user here... just upgraded my line. I upgraded it on Monday and today, I called the technician to come to my house to actually get it to work. Apparently, the TM people configured my account so I couldn't get the 4mbps. The technicians account could get fast fast.

All's good now for now. My SNR margin is a bit low. So we will have to see if I get disconnected...

I vote 4mbps because I get to keep my phone number.

OK! Thanks! I'm excited to test it out later.

Hope I don't get Youtube lag anymore.