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Streamyx StreamyxCoolUniPack v3

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steventan85
post Jul 12 2010, 08:20 PM

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QUOTE(fastreader @ Jul 12 2010, 08:16 PM)
wanna ask lah..if being subscribed to 384kbps line..

AND then my fren allow me to use his 1m line..

Will the speed increase to the range of 1M?...is it supportingly to increase?..
OR will it be stuck at the range of the 384kbps subscribed package although logged in with 1M account..

please advise.. icon_question.gif icon_question.gif
*
access ur modem page and check ur upstream and downstream

subscribed 384kbps and get capped at 2048kbps last time
omg528
post Jul 12 2010, 08:25 PM

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QUOTE(onnying88 @ Jul 12 2010, 08:04 PM)
There is answer in page 1 bro.
*
actually what do i need to take note about when i want to check my status?
i was unable to do it because the form is not with me now..
and the officer just giv me the "copy of form" to me only...
fastreader
post Jul 12 2010, 11:42 PM

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QUOTE(steventan85 @ Jul 12 2010, 08:20 PM)
access ur modem page and check ur upstream and downstream

subscribed 384kbps and get capped at 2048kbps last time
*
so if that is the case,of being capped at 2048, the would i be able to enjoy the FULLL benefits of 1M line?.. hmm.gif icon_question.gif icon_question.gif
pioneer86
post Jul 12 2010, 11:42 PM

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QUOTE(omg528 @ Jul 12 2010, 08:25 PM)
actually what do i need to take note about when i want to check my status?
i was unable to do it because the form is not with me now..
and the officer just giv me the "copy of form" to me only...
*
since the confirmation slip is printed out for you which mean your registration is keyed in to the TM database. so you can check the status anytime. Now the thing you can do is just wait for the installation come. good luck! rclxm9.gif
omg528
post Jul 13 2010, 07:19 AM

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QUOTE(pioneer86 @ Jul 12 2010, 11:42 PM)
since the confirmation slip is printed out for you which mean your registration is keyed in to the TM database. so you can check the status anytime. Now the thing you can do is just wait for the installation come. good luck!  rclxm9.gif
*
the copy of form is considered as confirmation slip?so is there any number that i can check my status online?
Zepx
post Jul 13 2010, 07:56 AM

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QUOTE(omg528 @ Jul 13 2010, 07:19 AM)
the copy of form is considered as confirmation slip?so is there any number that i can check my status online?
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Confirmation Slip is written clearly on the header of the letter. If it's not there, then it's not a confirmation slip, just a copy for you.
pioneer86
post Jul 13 2010, 08:06 AM

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QUOTE(omg528 @ Jul 13 2010, 07:19 AM)
the copy of form is considered as confirmation slip?so is there any number that i can check my status online?
*
yup, the comfirmation slip is written up on the header and it's printed in A4 size paper, so the one you keep is blue colour?
you can try to key in your phone number and ic to check your status online.

This post has been edited by pioneer86: Jul 13 2010, 08:12 AM
freeman85
post Jul 13 2010, 10:12 AM

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guys it seem that my bill still charged with monthly rental even though it already second months
of subscribes rclxub.gif

any ideas why ?
phone number registered under my father name and streamyx under my name
steventan85
post Jul 13 2010, 10:18 AM

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QUOTE(freeman85 @ Jul 13 2010, 10:12 AM)
guys it seem that my bill still charged with monthly rental even though it already second months
of subscribes  rclxub.gif

any ideas why ?
phone number registered under my father name and streamyx under my name
*
that's why u have been charged for fixed line rental. It is advisable to get ur streamyx and fixed line under the same name.

btw , streamyx sent me a "notis tuntutan" for an amount that they have wrongly charged me eventhru i have reported to them 1-2months ago for my previous streamyx acc. before i subscribed for CoolUnipack shakehead.gif .. doh.gif doh.gif

This post has been edited by steventan85: Jul 13 2010, 10:18 AM
fastreader
post Jul 13 2010, 10:27 AM

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QUOTE(fastreader @ Jul 12 2010, 08:16 PM)
wanna ask lah..if being subscribed to 384kbps line..

AND then my fren allow me to use his 1m line..

Will the speed increase to the range of 1M?...is it supportingly to increase?..
OR will it be stuck at the range of the 384kbps subscribed package although logged in with 1M account..

please advise.. icon_question.gif icon_question.gif
*
QUOTE(steventan85 @ Jul 12 2010, 08:20 PM)
access ur modem page and check ur upstream and downstream

subscribed 384kbps and get capped at 2048kbps last time
*
QUOTE(fastreader @ Jul 12 2010, 11:42 PM)
so if that is the case,of being capped at 2048, the would i be able to enjoy the FULLL benefits of 1M line?.. hmm.gif  icon_question.gif  icon_question.gif
*
please advise me of the above situation...will i be able to enjoy the full 1M line benefits?. icon_question.gif icon_question.gif icon_question.gif
Omochao
post Jul 13 2010, 10:32 AM

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QUOTE(fastreader @ Jul 13 2010, 10:27 AM)
please advise me of the above situation...will i be able to enjoy the full 1M line benefits?. icon_question.gif  icon_question.gif  icon_question.gif
*
What you is what you get...even though you might enjoy the uncapped line for a few weeks..if TM manage to detect a high rate of downloads from your IP and address..they will automatically capped you back to what your package has stated.
freeman85
post Jul 13 2010, 10:38 AM

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QUOTE(steventan85 @ Jul 13 2010, 10:18 AM)
that's why u have been charged for fixed line rental. It is advisable to get ur streamyx and fixed line under the same name.

btw , streamyx sent me a "notis tuntutan" for an amount that they have wrongly charged me eventhru i have reported to them 1-2months ago for my previous streamyx acc. before i subscribed for CoolUnipack shakehead.gif ..  doh.gif  doh.gif
*
iirc there is no mention in T&C that we need to have same name for streamyx and fixed line for cool unipack to get rental rebate.


steventan85
post Jul 13 2010, 10:54 AM

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QUOTE(freeman85 @ Jul 13 2010, 10:38 AM)
iirc there is no mention in T&C that we need to have same name for streamyx and fixed line for cool unipack to get rental rebate.
*
yes , there is no TnC stated but their system never bother to check . The system will bill the fixed line rental under ur dad name and bill u under coolunipack . the system don't knw that Coolunipack included fixed line rental bcoz the fixed line is under ur dad name .

so at the end , the system will add it up Rm25 for ur dad and ur coolunipack Rm68(example) and send the bill to u smile.gif

This post has been edited by steventan85: Jul 13 2010, 10:59 AM
freeman85
post Jul 13 2010, 11:14 AM

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nvm ..going to scold someone at tmpoint today
fcuk90
post Jul 13 2010, 11:34 AM

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yeahoo .the ppl come install streamyx already .
pioneer86
post Jul 13 2010, 12:22 PM

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QUOTE(steventan85 @ Jul 13 2010, 10:54 AM)
yes , there is no TnC stated but their system never bother to check . The system will bill the fixed line rental under ur dad name and bill u under coolunipack . the system don't knw that Coolunipack included fixed line rental bcoz the fixed line is under ur dad name .

so at the end , the system will add it up Rm25 for ur dad and ur coolunipack Rm68(example) and send the bill to u smile.gif
*
the lame system of TM! anyway, any idea to waive the RM25 rental fees. mad.gif
sgojita4
post Jul 13 2010, 12:35 PM

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QUOTE(fcuk90 @ Jul 13 2010, 11:34 AM)
yeahoo .the ppl come install streamyx already .
*
hehehe..same ere!!!
so how do we know when our netbook will arrive?
n how do we cek order no?
c2s
post Jul 13 2010, 01:28 PM

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Some info for the netbook shipment delivery, I called 1800-88-6998 just now, they asked me to call 1800-88-2899 (option 2) instead, they just need the fix line number to check for the netbook delivery status, I will get in within 10 days biggrin.gif

steventan85
post Jul 13 2010, 01:43 PM

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QUOTE(c2s @ Jul 13 2010, 01:28 PM)
Some info for the netbook shipment delivery, I called 1800-88-6998 just now, they asked me to call 1800-88-2899 (option 2) instead, they just need the fix line number to check for the netbook delivery status, I will get in within 10 days biggrin.gif
*
its fixed line ... and for the toll free u provided , everyone here knw tis no. to call d smile.gif
super_evil_alien
post Jul 13 2010, 02:01 PM

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My line just kambing-ed just now...
Need to wait few more days for the streamyx to kick in...

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