QUOTE(+Newbie+ @ Jul 7 2010, 05:05 PM)
The logic behind this is simple. TM doesn't want people using the "try and buy" and cancelling their Streamyx and then resubscribing to Streamyx after 3 months in order to obtain free FTTH internet for those 3 months of trial.
Therefore, I think only those who have sign up with Unifi VIP packages will be allowed to cancel their old lines. The "Try and buy" users will be locked down.
In my case, i am considered as "signed up with Unifi VIP" user, as i am required to sign the contract to subscribe Unifi for minimum 2 years. Even that, they wont allow me to cut my streamyx line b4 30 june 2010 (which i am very sure that my streamyx line is not under any contract)Therefore, I think only those who have sign up with Unifi VIP packages will be allowed to cancel their old lines. The "Try and buy" users will be locked down.
Anyway, my problem is not about why they wont allow me to cut my streamyx line, its more to Why they have not cut my Streamyx line and Phone line on 1st July 2010, as requested by me via a service termination form filled and submitted on Mid of June 2010.
Is that so hard to terminate the phone line and streamyx account? I am for sure NOT GOING TO PAY them whatever they charged on me for the phone line and streamyx line starting from 1st July 2010.
Jul 8 2010, 08:57 AM

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