how to know when are they going to deliver the netbook?...only via e-mail? or via sms as well?...

my lucky friend ask the dude cap 5m coz he only 3.6m speed
and after cap 5m, he dl at 4.5 to 4.7m speed

7-4-2010 Submit new application for TM Homeline and Streamyx, both under my name.

8-4-2010 TM contractors came to my house and installed the new TM Homeline. At night I called to 100 service line and been told that 10th April the Streamyx contractor will come and do the installation for me.

10-4-2010 Called to 100 service line again and get the latest status from them. Been informed that Encik Rahman is the installer and got his handphone number. Called to that handphone number, Encik Rahman nicely explained to me that today he can't make it because he have to come to my house to do some upgrading in order to get 4MB, and some people not working today so that he can't do the service for me. He will contact me again in the coming Tuesday to do the installation and upgrading. He also admitted that the order form that under my name and MIPS order name is now in his hand so no worry.

13-4-2010 Streamyx technician came to me home and received bad news from him, but learned new knowledge, story goes below:

384kbps, 512kbps and 1mbps are using ADSL_G.dmt port, which is different from higher package. Packages such as 2mbps, 4mbps or higher are using ADSL 2+ port. Even you can get 15 above SNR for your ADSL_G.dmt port, there's no gurantee for you that you can get 15 above SNR for your ADSL 2+ port. Just like my case, my ADSL_G.dmt port can get 22db to 29db SNR at any time. While switch to new TM Homeline that is running ADSL 2+ and capped at 5mbps, my SNR goes down to 9db, which is really bad and cannot support 4mbps. To support 4mbps, you must have at least => 15db of SNR and =< 40db Attenuation. So even the TM point service people tell you that your area can support 4mbps, you still have to go to the 2nd level of checking, that will be done by the Streamyx technician.

Now I am suspecting that my new TM Homeline is having problem in between the copper line and the phone post in front of my house. Already called the contractor and tomorrow they will come and have a look at the phone post, then do the fixing. I just hope after the fixing, I can get 15db and above for my SNR so that I can install 4mbps.

14-4-2010 TM contractor came to my house again, all of us did a lot of testing and changing, finally confirmed that my area can't support 4Mbps although there's ADSL 2+ port for 4Mbps. Cannot support 4Mbps due to having bad rating for SNR and Line Attenuation. Already contacted my Streamyx technician to cancel my 4Mbps order, will head back to TM Point to re-apply 2Mbps package to see whether can support or not.

My CoolUniPack 4Mbps journey ends here. New 2Mbps package journey will be opened soon until I submit my application.

---

Added on April 14, 2010, 5:09 pmYes this is how the procedure and bandwidth work. 5Mbps deduct 25% suppose is around 4.3Mbps like a lot of member having here.

This post has been edited by oec88: Apr 14 2010, 05:09 PM

but i thoguht acc cap still 4.0 ?

Account cap = 4096kbps (You can't change this nor TM people)
ADSL cap = 4096kbps (They can adjust this anytime for you)

1st Case
Account cap on 4096kbps, ADSL cap 4096kbps = You only can get 3.6Mbps during speed test, which people complain cannot get "full speed" of what they subscribe 4Mbps.

2nd Case
Account cap on 4096kbps, ADSL cap 5120kbps = You can get at least 4.2Mbps above during speed test.

3rd Case
Account cap on 4096kbps, ADSL cap 7168kbps = You also can get at least 4.2Mbps above during speed test, but you will see you are getting 6Mbps when the speed test starts, then slowly drop down to 4.3Mbps due to account cap.


The 2nd Case is what people mostly do, include the majority 4Mbps user in this forum.

REMEMBER! ONLY ASK FOR ADSL CAP BUT NOT ACCOUNT CAP, else you will get fired.

Understand?

This post has been edited by oec88: Apr 14 2010, 05:50 PM

finally get my coolunipack registered by tm consumer sales ... =.="

nw waiting for homeline ...

April 1st 2010 - register Streamyx Cool Uni Pack @ TM Point Kelana Jaya

April 2nd 2010 - contractor called me to install TM Homeline but I said I'm not available so I made appointment on 5th April.

April 5th 2010 - TM Homeline installed

April 13th 2010 - Streamyx installed and activated

Current - waiting for my netbook.

So far I have no problem. I took the 4mbps package and tested the speed on my friend's laptop and it was superb.

My friends who registered thru the promo held in my campus [UNITAR/UniRAZAK] on the last week of January have to wait for a month for TM Homeline installation and all...until now some of them are having alot of probs and not getting d netbook deliverd to them.

I would recommend everyone to register for the package straight at the nearest TM Point.

Does anyone know how i'll b contacted for the delivery of the netbook?...via sms? and/or e-mail?...WHo should I contact? TM or HP?

pls refer to last 1-2 pages .. its repetitive question... the despatch will contact u once ur netbook is ready

there's a hotline number to HP to ask abt the netbook thingy iirc

yea,refer to version 1 has the HP phone number. My laptop will be delivered on 20th april,which already shipped from SG. They didnt send any email,and they call me but i didnt pick up. I got to know by calling the HP spport.

i also paid rm75 + rm10 for d duty stamp...

after d tm homeline is installed u'll hv to pay rm30 to d contractor, within d nxt 7 days tm will call u for streamyx installation...no charge within 2 weeks of streamyx installation.

HP support toll free line ^^

1800-88-6998

Ask your netbook order status via the number at the top^^

This post has been edited by xbbshampoo: Apr 14 2010, 08:57 PM

Any one knows any ppl in tm can help me ask whether can help me apply using foundation id or nt!~

any hp mini user tested the battery length already? as in how long the mini can last?

thanks.

how much do i need to pay if i just subscribe a tel phone line for this package?

exclude cabling etc.. possible? just the line only..

depends wat speed u take.. refer post 1 for price.. the price stated is inclusive of monthly rental of phone line.

if listen to songs n minor youtbe can last 3 hours ++

This post has been edited by yammy_sassy: Apr 14 2010, 11:23 PM

.

This post has been edited by peiching1990: Apr 23 2010, 09:24 AM

hey i want to ask if my borher IPTA want unipack 1 MB get free ID streamx zone and his study end in 1 and half year unipack 2 year can auto cancel?

thanks for advice