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Streamyx StreamyxCoolUniPack#2~updated post #1 on 9 May, Read post #1 before you ask anything

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MunDsuM
post Apr 15 2010, 04:49 PM

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hey hey, what if i upgrade to this package from my current 1mb package, am i still tied to the 2 year subscription thing?
steventan85
post Apr 15 2010, 04:49 PM

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QUOTE(MunDsuM @ Apr 15 2010, 04:49 PM)
hey hey, what if i upgrade to this package from my current 1mb package, am i still tied to the 2 year subscription thing?
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of course .. u need to honour the 2yrs contract laugh.gif


Added on April 15, 2010, 4:51 pm
QUOTE(pinky_gurl @ Apr 15 2010, 04:39 PM)
today morning tm ppl called me n said will come to fix the line today  but until now i havent received any call.so anybody know wat should i do?i called 100 they just told me to refer to tm point!
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call 100 and get the contractor name and phone . and call to 100 again to complaint on the contractor ...

or u can email to help@tm.com.my and cc a copy to hotline@mmail.com.my icon_rolleyes.gif

This post has been edited by steventan85: Apr 15 2010, 04:51 PM
MunDsuM
post Apr 15 2010, 04:56 PM

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but the thing is i've already had my RM88 1mbps package for i dont know how many years, way over the 2 years. if i upgrade, the contract gets renewed? coz the last time i enquired about upgrading the the 4mbps package, the staff told me that there will be no renewal in the contract. plan upgrade. i dont know if it applies for this uni pack too.
pinky_gurl
post Apr 15 2010, 04:59 PM

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QUOTE(steventan85 @ Apr 15 2010, 04:49 PM)
of course .. u need to honour the 2yrs contract  laugh.gif


Added on April 15, 2010, 4:51 pm

call 100 and get the contractor name and phone . and call to 100 again to complaint on the contractor ...

or u can email to help@tm.com.my and cc a copy to hotline@mmail.com.my icon_rolleyes.gif
*
i ald called 100 but the staff said she cant do anythg i nd to refer to tm point which i applied.so should i call 100 again?what should i say?
alexis_wll
post Apr 15 2010, 05:02 PM

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i called 100 to check for my streamyx status, well ... they keep say no record ... finally after 27 days, someone come and install the streamyx (i'm taking normal package)

don't worry if you all get no respond from them , might be they process your application slowly..
steventan85
post Apr 15 2010, 05:11 PM

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QUOTE(pinky_gurl @ Apr 15 2010, 04:59 PM)
i ald called 100 but the staff said she cant do anythg i nd to refer to tm point which i applied.so should i call 100 again?what should i say?
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u juz tell 100 that u need the contact no. of the contractor for ur area ... and to make things fast , send a email and cc to malay mail. u will get ur things done faster


Added on April 15, 2010, 5:12 pm
QUOTE(alexis_wll @ Apr 15 2010, 05:02 PM)
i called 100 to check for my streamyx status, well ... they keep say no record ... finally after 27 days, someone come and install the streamyx (i'm taking normal package)

don't worry if you all get no respond from them , might be they process your application slowly..
*
27days ... if i were u , i will make sure tis issue go up to media such as malaymail .

i hav no patience to wait for ntg ... wat if they never come after 27days ? doh.gif doh.gif


Added on April 15, 2010, 5:13 pm
QUOTE(MunDsuM @ Apr 15 2010, 04:56 PM)
but the thing is i've already had my RM88 1mbps package for i dont know how many years, way over the 2 years. if i upgrade, the contract gets renewed? coz the last time i enquired about upgrading the the 4mbps package, the staff told me that there will be no renewal in the contract. plan upgrade. i dont know if it applies for this uni pack too.
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unipack and other package is diff.. free netbook wat icon_idea.gif

This post has been edited by steventan85: Apr 15 2010, 05:13 PM
ndrew89
post Apr 15 2010, 05:17 PM

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QUOTE(fastreader @ Apr 15 2010, 12:52 AM)
if i apply for this package 1 week ago, opting for the 30 days quarantine...

BUT 1 week later, they still have not terminate my Internet..

does it mean that my application is still not processed?...do i have to call them to ask?...

anyone encounter this situation of TM not cancelling their Streamyx even after 1 week?..pls advise..
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My friend receive her termination immediately after submitted the form and was told that 1 week will be done for everything. 2nd week went and ask for status,stated application not in process due to server down. Went 3rd week finally stated that have to waiting for 1 month quarantine period as confirmed by the TM officer. Applied april 1st same as me. Estimated May 1st only they process back the application,1 month struggling without internet with exam,assignment and presentation preparation. Try to terminate that application,register new line and reapply,but not recommended by TM officer.

My journey as summarized here:

April 1st: Applied in TM Point Taipan,officer say my university not listed,but leave form if the HQ approve thn will process,mentioned will call me back at 6-7pm where i submitted at 4pm. Eventually no call received.

April 2nd: Went TM Point Taipan at 8.30AM,ask receptionist and she say my application under process.

April 3rd-7th: Called 100 everyday to ask for status,they say application not in process,plz check with TM Point.

April 8th: 8.30AM went TM Point Kajang, Fail to register as no cop on the form cz 100 Customer service told me that either with cop or offer letter will do,either one can apply,but they insisted with cop.

April 9th: Apply again and instantly process with confirmation slip.

April 10th: Modem was sent to house and approved.

April 11th: Received Streamyx ZONE ID and password

April 12th: HP order was confirmed with no email,but i call to update. Expected delivery date: 20th April.

April 13th: Laptop on the way from SG

April 14th: Laptop reach Malaysia

April 15th: Received call in the morning,laptop arriving this saturday afternoon.

It all ends here. Waiting laptop to arrive and still helping my friend to apply to,but having lot troubles. Today went at 8.30AM again,
No offer letter->Reject,No RM5000 household income slip->Reject, Provided if still have 2 more years in university only can apply,coz our degree only 3 years for Bachelors Degree. They had enforced alot of new rules which previously not.

This post has been edited by ndrew89: Apr 15 2010, 05:22 PM
steventan85
post Apr 15 2010, 05:25 PM

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QUOTE(ndrew89 @ Apr 15 2010, 05:17 PM)
My friend receive her termination immediately after submitted the form and was told that 1 week will be done for everything. 2nd week went and ask for status,stated application not in process due to server down. Went 3rd week finally stated that have to waiting for 1 month quarantine period as confirmed by the TM officer. Applied april 1st same as me. Estimated May 1st only they process back the application,1 month struggling without internet with exam,assignment and presentation preparation. Try to terminate that application,register new line and reapply,but not recommended by TM officer.

My journey as summarized here:

April 1st: Applied in TM Point Taipan,officer say my university not listed,but leave form if the HQ approve thn will process,mentioned will call me back at 6-7pm where i submitted at 4pm. Eventually no call received.

April 2nd: Went TM Point Taipan at 8.30AM,ask receptionist and she say my application under process.

April 3rd-7th: Called 100 everyday to ask for status,they say application not in process,plz check with TM Point.

April 8th: 8.30AM went TM Point Kajang, Fail to register as no cop on the form cz 100 Customer service told me that either with cop or offer letter will do,either one can apply,but they insisted with cop.

April 9th: Apply again and instantly process with confirmation slip.

April 10th: Modem was sent to house and approved.

April 11th: Received Streamyx ZONE ID and password

April 12th: HP order was confirmed with no email,but i call to update. Expected delivery date: 20th April.

April 13th: Laptop on the way from SG

April 14th: Laptop reach Malaysia

April 15th: Received call in the morning,laptop arriving this saturday afternoon.

It all ends here. Waiting laptop to arrive and still helping my friend to apply to,but having lot troubles. Today went at 8.30AM again,
No offer letter->Reject,No RM5000 household income slip->Reject, Provided if still have 2 more years in university only can apply,coz our degree only 3 years for Bachelors Degree. They had enforced alot of new rules which previously not.
*
thats y i tell u , tm ppl are NUT

if our degree 3yrs program , how to fulfill the 2yrs contract ler if we are now in 2nd year....as if we are in 1st year , then we can fulfil the 2yrs contract

they assume our degree is 4-5yrs program. they are neither failed spm and cannot get in uni , where they dunno how long is degree program , or they get used to study degree for 5-6yrs , coz alwaz fail.... doh.gif

so morale of story , try diff tmpoint ... doh.gif

This post has been edited by steventan85: Apr 15 2010, 05:26 PM
xiaosin
post Apr 15 2010, 05:34 PM

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err quick question guys, is there a monthly cap on bandwidth usage? like after 5gb of download streamyx will cut your surfing speed to 10%?
ndrew89
post Apr 15 2010, 06:18 PM

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I feel something is not right,is there anyone feels there is internet connection DCed ? from 5.30pm to 6.15pm. Just right after i post up mine and i got dced immediately.
weikeat90
post Apr 15 2010, 06:29 PM

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QUOTE(xiaosin @ Apr 15 2010, 05:34 PM)
err quick question guys, is there a monthly cap on bandwidth usage? like after 5gb of download streamyx will cut your surfing speed to 10%?
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no.
jackylim87
post Apr 15 2010, 06:30 PM

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waiting my netbook conformation email smile.gif
steventan85
post Apr 15 2010, 07:36 PM

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warranty how many years ? eventhru tm flyer said 2yrs , but according to other forumers , its 1 yr frm hp..anyone call up hp and ask ?
fastreader
post Apr 15 2010, 07:45 PM

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QUOTE(steventan85 @ Apr 15 2010, 07:36 PM)
warranty how many years ? eventhru tm flyer said 2yrs , but according to other forumers , its 1 yr frm hp..anyone call up hp and ask ?
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i tink they did mention that the battery is 1 year warranty...the bodyparts is 2 years warranty..
NightFelix
post Apr 15 2010, 08:00 PM

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Anyone here are applying CoolUniPack same as me from Ipoh? sad.gif
kennymanta
post Apr 15 2010, 09:59 PM

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Wanna ask that student from TARC can apply or not?
felixfoo
post Apr 15 2010, 10:07 PM

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guys , a quick question .... today i applied 4 mpbs uni pack, so they said will send the technical ppl come .... so i paid for the checking fees? ..... and than .... the netbook i need to wait for 1 month onl can get?? if i upgrade from my previous account also same name ....

steventan85
post Apr 15 2010, 10:22 PM

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QUOTE(felixfoo @ Apr 15 2010, 10:07 PM)
guys , a quick question .... today i applied 4 mpbs uni pack, so they said will send the technical ppl come .... so i paid for the checking fees? ..... and than .... the netbook i need to wait for 1 month onl can get??  if i upgrade from my previous account also same name ....
*
u no need to pay anything ...
MaGNiFiCo
post Apr 15 2010, 10:25 PM

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guys what is the number to call to inquire our application status beside 100

im not using fixed line now biggrin.gif
DKXINJ
post Apr 16 2010, 01:19 AM

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can i know the latest update for the price and package?
wad is the price for 4mbps? thanks.

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