i think astro should make a "message" icon with 2 way communication....we can accept and send message, but sadly, asto oni 1 way....cannot send system...guess so..

You may send them a message here

Blow the mail box

http://astro.com.my/byond/contactus.asp

kns ... and i thought my TV rosak this morning!

That's totally contradictory on what CS told me about how they survey how many channels go how many people watch tho. She claim that the decoder can send back viewing statistics wor...

Anyway, lucky I not yet update. Now not planning to update.

This post has been edited by RAMChYLD: Mar 11 2010, 05:22 PM

Well..why dont astro offer 3 of them..It just a matter of programming the decoder right..If they can provide strecth like before..Why not offer both 3 option..Some like purist with the pillarbox..Not many like zoom though....to be honest I wonder who use zoom at first place...

And as for me..I prefer stretch more than zoom.

Astro SD stinks zoom for what ? I notice after upgrade HBO HD is close to SD !

i was implying that the precondition take effect on every procedure company wide.. like ISO.

ehhh...Sure any firmware update> Mine still stuck at V1.01.001 Dec 23 2009 wor??

Better stuck than new update.

I discover after update the stupid firmware every SD channel is been overstretch but I discover using the analogue cable for SD n its fine but when u want to watch HD channel u have to switch back HDMI. Try this it really work at least for the time being before astro verify their firmware.

This post has been edited by Dickong: Mar 11 2010, 07:00 PM

So you guys who called CS, what did they say? Did the tech dept really contact you?

damnit...no wonder i feel something wrong with my astro just now lol ....

yes... sure... i think it's better for u to stick with older firmware...
new firmware really make people here and out there including me and my family in headache now....

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Added on March 11, 2010, 7:01 pmfor my case, they said the case are still in investigation....

This post has been edited by AjkR06: Mar 11 2010, 07:01 PM

I did not turn off the decoder or do manual update, but when I came back home, it was already updated Already complained to CS and it seems that they are doing it remotely group by group. Don't worry, your turn will arrive But I already made official complaint and hope more people will complain to them. The zoom mode is VERY BAD that I now use the pillarbox mode.

fat people ftw!

I have called CS, and they are under the impression that this is a technical error done by the update. But I believe that Astro is purposely doing this and shoving the zoom and pillarbox format down our throat, hoping that we can accept. They were greatly mistaken.

The CS mentioned that they have received a lot of calls about that today. He even asked me straightaway upon answering,"Is this about the picture issue sir?" Nevertheless, he took my account number and phone number and filed a report. He also mentioned that another update may be done in the next 24 hours to fix this (somehow I doubt this), so try to leave the Byond box in standby.

This post has been edited by spikey2506: Mar 11 2010, 07:50 PM

Argggh........why the head is cut off . Now my 32" tv look like 29" only. Hate those pillar box.

Call them and rant! Get them to change!

who selected Zoom?? get with the program!! A lot more naturists (oops) than expected though...

and the guy who uses a 4:3 TV... why are you even in this thread?

This post has been edited by SiriuslyCold: Mar 11 2010, 08:24 PM

netken,

In ur case, it is better to pillar box and select wide zoom on your TV. The scalar in ur display is better than what the box is capable of doing.