just tell them your MMS cannot use. ask them what happen..

Not the first time for something like this to happen.
Last time I ported out from Hotlink to DiGi for my other number. Also the same MMS problem.
Then I called to customer service and they helped me to report to technician.
Lastly, technician called back and said my number is not ported properly by DiGi...

Lol.. so far i don't have that kind of problem.. do u have any spare phone or something? i ported out then put in the phone they auto send me the settings and stuff. tried sending mms and it works.. so maybe there's some technical problem gua... good luck tho

Ya, it's not setting problem. I can 101% confirm about that
If it's related to network problem, we also can't do anything about it

good luck in getting it settled asap bro.

That one is to activate MML actually. Just ignore that because by default MMS is already active for all numbers.

Are you serious? They cannot transfer call to techies. They can only create a report & the techies will get back to you

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Added on May 11, 2010, 7:33 pmHmm, bad time for you. So what the techie suggested you to do ?

Until now not solved?

This post has been edited by ViRaViRa: May 11 2010, 07:33 PM

@dark.knight
Can you PM your address? I'll get someone to look into it.

@uhlaw
Can you PM me your number? I'll get someone from customer service to help you out.

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Added on May 13, 2010, 3:56 pmDiGi staff got our first look at our new CEO today. He'll start work on Monday.

Ya. The botak guy in the middle. The fella on the left was our previous CEO.



Our new CEO from Denmark likes badminton apparently...

This post has been edited by SweetPuff: May 13 2010, 03:58 PM

Digi smartplan cn only take for htc n bb ar?

agree....if u not mention it, i tot u post the picture at the wrong thread....hehe...

if you have other phone also can...

Smart Plan is basically a call plan with a heavy emphasis on data. So should work for all phones.

Thanks dude, but your SUPERVISOR SAID CANNOT!


I wonder if your staff is really good or really good at talking crap..
Sad to say, really thumbs down to those so called "SUPERVISORS" that do not even know their own package~"
Waste people's time running up and down Digi Center for no good reason at all..
Super disappointed..
Hope can buck up~"

DiGi's MNP service is uh.... I tried to MNP but say i reach my quota... wth~!

Sorry. I don't get you? You're trying to MNP in or out of digi? We never should give you trouble if you're porting out.

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Added on May 15, 2010, 12:31 amSorry you have to go through that. Well, there's a lot of stuff to keep track of though, to be honest. I myself can't claim to know things inside out. But that being said, yes, things could be better. I'll raise this up to the appropriate head. You got that answer from a store personnel or our Customer Service dude? If it's from one of the stores, can let me know which one?

The answer to your question is already in the 1st FAQ:
Nothing magical about the Smart Plan. It's just like our other Postpaid plans. Only difference is that it caters for people who uses data much more than making calls.

This post has been edited by SweetPuff: May 15 2010, 12:39 AM

porting in. i've checked and i only have 7 prepaid numbers, yet they said i exceeded limit. meh.

thinking about whether i should switch to digi or not..
i got a question!

maxis ; by paying RM8 a month for one of the extras, i get to call at 8 cents per minute & 1 cent per sms to 10 maxis numbers..

does digi have a better deal than this? hoping for a reply

This post has been edited by finzo: May 16 2010, 06:43 PM

digi is 11 + 4

11 is digi numb

4 is non digi network

15sen/min

Applies to only prepaid and it is free of charge.

For postpaid, only 6 favourite DiGi numbers, no other networks can be added. F.O.C. as well.
Rate follows your postpaid plan, different plan different rate.

what's the lowest call rate? digi to digi.

Prepaid or postpaid?
DiGi's rate is always the same regardless calling to any network, either within or off network.

This post has been edited by fruitie: May 16 2010, 07:23 PM