Wanna ask. Can I buy prepaid top-up with credit card (physically, not online) at DiGi centre?
or any other place that accept credit card.
Thank you

This post has been edited by rtmhg: May 19 2010, 10:35 PM

Sure, why not?

Hey guys, just wanted to ask a quick situational question (not sure if this has been asked before):

My gf is on a Maxis Value 50 line right now and I plan to buy a new HTC Legend from Digi, switching to the one year contract RM68 Smart plan (http://www.digi.com.my/internet/smartplan/htc_legend.html).

If I pay up her current Total Line Charges in the Maxis bill before going to the Digi specialized shop to make the switch,

1. Will I be able to purchase and bring home the phone at the same time while doing the switch?
2. Does the unbilled amount in the Maxis billing information cause her to unable to make the switch?

The thing is, this is supposed to be a surprise so I would like to keep the signing paying and switching hassle as fast as possible. Of course she would have to be there in person to switch - that's when she'll discover her surprise gift

Thanks in advance!

If you want to port in, you will have to walk in 2 times to DiGi. 1st time is to get your port in sim. 2nd time is to pay for the phone etc & collect the phone (can only be done after port in successful)

i just saw this on my fb homepage.. how true is this.. ? i browse thru digi site "LIGHTLY" and saw nth.. anyone?


after posting this for few mins.. i googled and the results came back from gsmarena..
http://www.gsmarena.com/0facebookcom_launc...r-news-1669.php

and this is the facebook link

http://blog.facebook.com/blog.php?post=391295167130

digi malaysia will be listed soon it says..
guys.. hooray~?

This post has been edited by ndragon: May 20 2010, 12:21 PM

I just called the Digi helpline and the representative stated otherwise. He mentioned that all of these can be done in 1 visit. Think I better call the branch to reconfirm.

Thanks anyway!

You may call another 3-4 times to come into a conclusion

Wow this is really nice!
But there is a small catch:
Be aware that the free deal is valid only as long as you don't open images and don't click links to other websites. Doing any of that is still a paid thing.

So I guess everything is in compact mode without showing pictures of our friends in FB. Still, it is good

This post has been edited by FinFin: May 20 2010, 02:41 PM

but if i m not mistaken.. the website oso says that it will warn u whenever u r opening such url.. =P

really wor.. i wanna pay but they say minumum payment is rm10.. so i ask then how? he say pay nex month lor.. maybe jus on my ambasador plan gua..

Not officially launched yet. Seems like somebody jumped the gun

People say DiGi has the best CS among telcos in Malaysia. I guess this is before MNP. After MNP was introduced and I jumped from Maxis to DiGi, I realised the OCS don't know their products well and sometimes change their statements after I ask a few more times. It's scary, man...

Just tested on my iPhone with Digi on EDGE, look at the top : "Free Access by DIGI"

Works well, fast and compact, but when you try to click on the photo, it will pop a notification for data charge!

]DIGI Free facebook[/URL]

i tried this noon it doesnt work.. and now it worked.. haha..

I heard the opposite. Maxis has the best CS while digi the worst

but i got the message from digi fb page,
they are still testing the site,
and maybe we will charge before the official launched?

They are still testing for sure

just now i try to load with my phone,
on the top of the left,
it wrote as "free access by digi",
don know it will charge to my bill o not.

Personally, you can be sure Customer Service for any company will have some inconsistencies, since we are all dealing with human beings. Everyone's bound to have some bad days at work. And with the speed and complexities of the promos and services being offered today, you can be sure that the time of training as well as understanding of a particular product will be shorter. And not everyone will be able to absorb at the same pace.

That being said, this should never be an excuse to give 2nd best effort when it comes to dealing with customers.

If you have a less than happy experience with any of DiGi's customer service channels, do drop me a PM and I'll personally liaise with customer service heads to highlight it.

Excellent Customer Experience is one of our key values this year, btw.

This post has been edited by SweetPuff: May 21 2010, 12:25 AM

nop we are not charged.. i checked my credit and not a cent is deducted.. =)