if ur modem is set on adsl2+,
change ur modem mode to g.dmt and ur snr will boost up!
try and see.

capped at 6Mbps?
how?...he just capped there naturally?

Yup. The TM Tech has to set at 2 places.

1 - The junction box that's connected to your line
2 - Software based through his laptop that he brings in.

But according the guy that did mine, he said he can't set it any higher and it wouldn't make that much of a difference as the main capping is still at the DSLAM. Just that my local capping allows me to get the FULL 4Mb rather than 70%.

He said since there's less than 5 apartments in my building that is using 4Mb package, I don't have to share with hundreds of others. Also, the local exchange junction box is located on the ground floor of my apartment. The surrounding apartments have to share with mine too, but most of the people here are old and they only sign up for 1Mb package.

The new sign ups all heading towards PenangFon instead. So, less users here = all the more for me.

bro moogle,

when u do speedtest u can choose seri kembangan/penang/etc as location of testing, that is our LOCAL server. by default it will be set to the nearest server

and speedometer, i believe they already in our local.lol

and if u r not getting 4mbps, u can request from them, just use the proper channel like many others already said before in previous replies.

the basic steps is,
1) do a few speedtest and capture the screen.

2) call 100, report that u r not getting the speed u want. I personally advise to do this after 14 days of installation since below 14 days we are tied to the techician warranty. from what i read, most people complain that their technician is the stubborn and hardest part to convince to cap our speed more than 4096. yeah, technician sucks including mine. but some do have good technician which will cap ur speed to 5mb instantly with just one call.

3) after one day, complain to CFM at http://complaint.cfm.org.my/ explaining that u r not getting full speed from the speedtest. attach the screenshot that u got.

4) in most cases, u will receive a call from TM the next day and they will cap ur speed higher than before after that.

My 4mb is so damn slow. I even checked using tmnuts silly speedometer and it says i am getting less then 80-90%

can i use this to make tmnut give me the ip range i need? Or should i just mail mcmc about it first?



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Added on April 24, 2010, 11:14 am

I called them 2 days ago and the technician refused to cap 5mb at port and also give the 115 or 218 ip range (as such i have no ticket number since i get passed onto the useless technician)

should i report mcmc now? Also what should i say besides providing my speedometer screenshot. Will they accept that i need to be 5mb capped and get either 115 or 218 ip range ?

i called up tm to cap my line to 5mb but they say the dslam port that my house connected to dont have the 5mb profile it is true or he juz wanna fool me?