No line at all since b4 CNY till now. Keeps on calling & chatting online wth P1 team for the past 1 mths..Started wth disconnecting problems in Mid january & thereafter line getting worst wth RSSI >-80, CNSR <12 & TX Power >25! B4 bck to hometown, on Thursday..No connection at all..result all N/A..Called P1 & they said will rectify within few days..Thereafter CNY. I was away.

After bck from CNY last Thursday, NOTHING been done!! Worst they keeps on asking me to shift here & there & I almost wanted to terminate until John called me on last Friday to confirmed the base station at jalan BPU 7 (Bdr Puchong Utama) got vandalised! That's more than a week to find the problem!! He told me will be rectified withins few days..But I called back them on Monday after can't get connected! & told me might be rectify my Today...Well nothing done yet & on the way bck Y'day - I can't see anyone repairing thne base station at Bdr Puchong Utama!

The only consolation..They agreed to waive my bill for the duration of my problem..Hope this is true..

No Internet Connection/ WAN IP from base station again... got d/c from company VPN

Yay, now P1 has no wimax signal at all aftermy complaints. LOL

Still NO Line since 12/2/2010. Area surroundinmg Puchong utama & Bdr Bkt puchong 2!!

probably taking this as a good opportunity to terminate P1 liao!!!

Well I do not use P1 at all but after reading this thread, I found out that the customer service is utterly rubbish. I'm working for a similar company except it's a lot more as in subsea cable provider.

Whenever we receive a call from a customer, we will open a case on the spot, provide the customer with the case number and contact (email/call) the customer to provide hourly updates. Now we do this until the problem is completely rectified.

Now we will always provide ETR (estimated time of restoration) if it is available.

Face palm @ ur service man.

Probably due to the latest announcement on their lost suffered!

I potong expecting better than streamyx bcos streamyx Tecjnician thay came to me a day after I complaint early last year told me that they will take > 2weeks to repair.. So I jumped ship expecting better....Well I enjoyed the speed on Youtube & oversea sites although speed avg 1200kbps as promised but after their Potong promotion, lines got congested & not as fast anymore...furthermore they don't response as fast as TM!

promised to send technician but never turn up & closing my case via SMS although yet to rectify & suddenly..blank...no line since 12/2!!! haizzz

This post has been edited by stimix: Feb 25 2010, 02:25 PM

ehm.. damn, I just hooked on for 2nd months of 24months contract

My modem is blinking with green light....

RSSI: -53.02dBm
CINR: 15.73/15.34(R3/R1)dB
TX power: 0dBm

Just happened today. Sigh.

Any ideas? I move around the modem, and it wouldnt connect to another tower even though it's amber. Just blinks!

p1 line quality Mx CiBxx ...................

WTF, i agree with you....what the hack does P1 means by used for mobile, but the modem running on an AC adapter..

P1 guys, if you see this, please educate your customer service.

Actually your result on RSSI & TX power very good dy although CINR abit on low side. When I 1st subscribed, I'm getting avg -58 rssi , TX power ~ -+ 5db & CINR ~ 15-20

Now..N/A since 12/2/2010 & still waiting for them to replace the vandalised cable at Jln Meranti 1/17 (Tmn Meranti Jaya) Even b4 the vandalised thing happened, I'm getting a high of -80 RSSI, CINR of 5-10 & TX power as high as 25!!! since Mid Jan till the N/A incident on 12/2/2010! Horrible!!

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Added on February 27, 2010, 10:20 amPass-by the vandalised sub-station just now..No technician although the P1 wimax CS told me technician still rectifying that antenna...Going to Green packet after this to terminate my P1 liao

This post has been edited by stimix: Feb 27 2010, 10:20 AM

since last week i hardly get any stable connection ( in Taman Desa ) even i can get connected it wont last more than 10 minutes

& P1 rep, pls dont bother to ask my info & account number coz i only left one month of 12 month contract, so i just do my time & potong. i'm soo glad i didnt sign up for 24 month.

Thank you & R.I.P Packet One ...

This post has been edited by Sgt_Pepeer: Feb 27 2010, 10:53 AM

For those people who terminated, mind telling me the steps?

I hope I get to keep the modem so I can smash it to pieces in front of my friends.

This post has been edited by WooTz: Feb 27 2010, 11:52 AM

in front of your friends? pointless, ur friends r not to blame. better do it at the P1 office in PJ, more impact!

every single day i get the message 'DNS server cannot be contacted' thank you P1 ... for nothing!! Lucky for me, i only signed up one year, now i can go potong!!!!

ok i potong liao & they silent on my 24mth contract bcos of my almost daily complains since mid jan & they even agreed 2 refund me my 1mth advance. Nice cs @ counter 7. Counter 6 cs kena shouted wth f language haha

Greetings,

Is there any other services that is available from P1 ? I am referring to those individual satellite unit installed at home for transmission instead of Wiggy or the Mobile Wimax receiver ..

I also sudah potong , without penalty for early termination , switch to amax, very happy with the line quality, 1M, unlimited download ...

This post has been edited by luffman: Feb 27 2010, 05:28 PM

How come no penalty? Mind to share how you do it?
I am very frustrated with P1, wanna potong too

Too ensure no penalty, u must proof u can't get line, keeps on complaining almost daily for the past 1-2mths, & send them your RSSI, CNSR & TX power reading...Those are proof that no matter how you try, reading still at super low side, keep on DC or N?A at all..

Oh well, I donou whether I should asked it here.. I just signed up free trial p1Wimax in sunway yesterday (12am now), for the 1.2mbps package, 20G quota that one..

So I came back and try, the speed was.. liek dial up.. lol.. Download speed 5kb/s, fastest 23kb/s I think... So I think it might need some time to change my plan from lite to watever it is.. But till now, midnight, even midnght the download speed still like that... 10kb/s...

Is this suppose to be normal? Or thats the real p1? Btw, in suriamas now..

Thx