the P1 wimax services really differnet every areas. for those who stay around seri kembangan, very smooth the internet speed without congested issue. maybe the area is new coverage by P1, no much users using there.

thanks p1maggot.. im hot on their tail!! hahaha.. btw chairul is p1 staff or cfm?? wish me luck!!

dun wish for luck, it work...just get evidence and screm em right. chairul is P1 staff.

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Added on July 4, 2010, 12:18 ami agreed, initially they are good till they get new subscribers to overload their own base station...greedy....later for sometimes..you will be cruising on the same boat like us. i used to highly speak on them but now not anymore...

This post has been edited by P1Maggot: Jul 4 2010, 12:18 AM

Hello why am i getting double payment 678$$ ?

I paid on 16th june and received a sms alert about i paid .

But i still getting double bill payment ??

Stop eating my money

We will call you by today. Thanks for writting to us.

Hi, sorry as Wiggy Prepaid is a different plan from Postpaid. It is not possible to change plan from Wiggy prepaid to Postpaid. Thanks.

Hi, thanks for writting to us. We will explain to you more over the phone today. Let us help you on this matter. Please kindly wait for our Web Specialist to call you shortly for assistance and discussion.

Hi, case been reverted to Chairul. Please take note. Sorry for any inconvenience caused. Thanks.

We wont do that to you Sorry for any inconvenience caused. Please let us check this matter and will call you shortly. Thanks.

Hi, could u please provide us your account no in order for us to assist you further? We will more than happy to solve this issue. Let us check again and call you to discuss on this matter. I am looking forward to your reply. Thanks.

P1 should really reward to all people...

This is an example....

This morning I went to AmBank's ATM withdraw some cash with my MayBank card. Surprisingly behind AmBank's ATM receipt, there was discount vouchers, and my friends and I use the discount vouchers at Burger King. Brilliant Idea!

It does not require to be an AmBank customer to enjoy the TGV & Burger King discount vouchers.

Reward to all~

Dear @Polytechnic,

I have checked your account, according to our system there were no outstanding amount at this moment. May I know where did you get the message from. You may ignore the current message. Please do let us know if you have any enquiries ahead.

Thanks for supporting P1 Wimax.

Regards,
Lowyat_P1 Wimax

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Added on July 5, 2010, 8:49 pmThanks for your kind suggestion. We will take note about this. We are looking forward to have such reward programme to our customers.

Appreciate your kind feedback. Please bear with us.

Regards,
P1 Wimax_Reps

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Added on July 5, 2010, 9:25 pmNice talking to you over the phone just now. Thanks for supporting P1 Wimax. Case been assisted.

Regards,
Lowyat_P1 Wimax

This post has been edited by Lowyat_P1W1MAX: Jul 5 2010, 09:25 PM

Is the promotion for 'pay bill early, win lucky draw' still ongoing?

Dear Lowyat_P1W1MAX Please please please please upgrade the 1.2mbps to minimum 40GB cap.. ITs soo not enough.. how to compete with other broadband of like this?

Hi @ ardiles,

You may click here for more info http://www.p1.com.my/highlights/Highlights...os_Landing.aspx

Regards,
Lowyat_P1 Wimax


The broadband service is provided on a shared basis among all users. The Internet user experience and average online speeds are dependent on a few external factors including, but not limited to, user location, distance from the communication towers, the number of concurrent users, user computer hardware and software, the source (e.g. visited websites) of traffic, and etc. Packet One shall endeavour to provide best possible services to users. In addition, P1 is committed to the Fair Usage Policy to ensure all users receive the best performance.

Thanks.

Regards,
Lowyat_P1 Wimax

P1 Rep;

Chairud or Chairul asked me to send him an email with my issues so that he can divert it to network dept.

1. if only i can send an email with all the attachment, that mean my connection has no problem.

2. i am tired to lodge another complaint after so so so many of complaints. what makes the email i might send different from my other plentyful of complaints i make here and at CFM?

3. Look at below speedtest result, it is still the same as previous test back in 1 year ++ ago.



4. My problem is simple and not complicated at all which do not need another email from me.
4.1 - low download speed
4.2 - low upload speed
4.3 - high latency

5. Please cut and paste this post to Chairul and ask him to use this post to divert to network dept.

if network dept cannot read the speedtest result and do not know what and how to do about it...then forget it...waive my monthly fee till end of contract so that i can bring the modem to my kajang shooting range and blow it off with a 12 gauge shotgun and so that i can post it on youtube how fail you folks are that had reached above my insanity level since 3 months after subscribing your service. i can't wait to make this video.

SOLVE IT OR WAIVE!

Is this the speed we should get from 1.2Mbps?
Is my dpwnload speed being capped by P1?as the upload speed didn't seem to be affected.
RSSI: -48.35dBm
CINR: 27.88/27.52(R3/R1)dB
TX power: -12dBm
BSID: 00:00:12:c0:06:02
It happened yesterday night when I came back from my hometown.I can get 1300bps speed at my hometown yesterday morning.I didn't change any modem/computer setting,just switch my location.
Acc No: 103781407
Please response fast thank you.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Hi,

We are unable to reach you. Let us know the best time to contact you. Take care.

Thank you.

P1 Wimax

Problem solved,thanks for your fast response.

Hi there,

We are glad to know that connection is back to normal.
Please let us know in the future if you need further assistance.
Have a nice day!

hi, i would like to know why unused balance from the monthly quota is not carried forward to next month automatically ?

since i am paying per MB, it should be carried forward, or dont implement quota at all.

my account no : 103674735

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reply
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Hi Jananan,

Usage wont be carry forwarded to the next month since there is new bill generate and so the usage will be reset as well.

Thank You. biggrin.gif

P1 Wimax

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when i registered, someone told me that the unused amount from the 5GB quota will be carried forward to the following month.

so in that case why dont you reduce the bill.... since you dont give me my MBs ?

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Added on July 14, 2010, 9:13 pmso i am using RM 49 package.

RM49 / 5000MB = RM 0.0098 per MB

so since i just used 2000MB this month, it should be RM 0.0098 x 2000

= RM 19.60 is the amount payable since P1 dont let me carry forward unused

This post has been edited by jananan: Jul 14 2010, 09:13 PM

Hi there P1 reps,

I just applied for P1 W1max on Tuesday and I got my internet working yesterday. It's only a weak signal but I'm satisfied with the connection speed anyway, considering my location, which is slightly outside the coverage area. But that's not what I want to ask about.

My question:

How do I use the DV230 modem with my WRT54GL router? I am aware of the modem's router capabilities but I want to disable them and use my own router.

This is because:

a) the WRT54GL router supports more features than the DV230 currently does (eg: WDS, which I want to use for iTunes streaming)

b) the WRT54GL router has LAN ports which I use to plug in my video game consoles and media centre. Wifi is a BIG no-no for those devices.

c) the WRT54GL router is in a more desirable location in my house (eg. not outside my living room window) so its wifi spreads better throughout the house.

So how do I disable the DV230 modem's router and use it only as a modem? I tried disabling the DHCP server on the modem and disabling wifi, then connecting it to the WAN port of the WRT54GL. Didn't work. What am I doing wrong? Do I need to change the modem's IP address or something?

Here's my P1 acc number if it matters: 103942033

This post has been edited by toadhall: Jul 15 2010, 09:50 AM

Hi Mr. Jananan,

Case attended and it was nice talking to you. Let us know if you have any questions.

Thank you,

P1 WiMax

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Added on July 15, 2010, 11:49 amGood day,

Case attended & glad to assist you. Let us know the outcome and if you need further assistance.

Have a nice day!

This post has been edited by Lowyat_P1W1MAX: Jul 15 2010, 11:49 AM

P1 Rep;

Kindly forward this msg to Chairul.

Chairul;

Thanks for the help, this problem has been delay for a year more but however tonight i had check my speed on speedtest after getting your call in the noon, i finally got 1.2mbps (download), 0.20mbps (upload) with ping around 199 - 200 ++. I consider this as decently good, better than before and great job!

1. VPN to my office in US and Singapore is steady, no DC.
2. Streaming movie on megavideo is good, smooth, a little lag less than 2 seconds for every 5 minutes...but good enough.
3. FTP files upload...decent but good enough i can get my job done compare to last time - none!

Great Job Chairul! i will keep on monitor the speed for 2 week, if performance is consistant, i will pay for the next cycle bill and thanks for pulling me out from the suspension list with your WAIVE. Thank you again!

FYI: My Digi Internet speed 384kbps ++ is still faster in term of many ways compare to my P1 1.2mbps connection....you folks gotta buck up a little. :-)

Anyway thanks a lot Chairul! You the Men!

This post has been edited by P1Maggot: Jul 16 2010, 01:56 AM

P1 is the worst service that I ever subscribed in my WHOLE life.
Now I'm still using P1 but the customer service of P1 just sucks to the max.
If you really potong Streamyx and register for P1, your life is ruined.
I have my experience with P1, real bad.

The story is like this..
My modem can't get online, it shows RED light and I called P1.
P1 told me to reset and after reset it, it's still Red for like one week but my area usually all places is in GREEN light.
Then I complaint to P1 customer service, called the 5th time then they REALLY key in my problem in their report and finally gave me a case number.
The others previously promised me will give me the case number but they didnt.
The WORST part is that when I complaining halfway with the customer service, they actually CUT OFF my line.
If the customer service people are so unwilling to help, why create such department, just close it!!
Then, when I ask again when my problem gonna be solved, they will say have to wait for LEVEL 2 people to resolve my problem and they can't do anything. So meaning that I call also for nothing ?
However the LEVEL 2 people is so nice and came the next day after the lvl 2 ppl called but I waited the customer service ppl to inform them around 2 weeks.
Then they checked and said my modem is faulty. My modem is DUST FREE, SCRATCH FREE, didnt drop before, the sticker everything still on and tell me the modem spoilt.
And I requested them to send over a modem for one week then they just willingly to send over.
When I Complain to the customer service why never send a modem to me, they replied that p1 NEVER send out modem and the report they keyed in for me to request them to send a modem over is just for the sake of keying in my complaint and it will never be resolved because it is IMPOSSIBLE.

Then the level 2 people told me to request for a rebate because I can't get online for 3 WEEKS. So I called 9 times (1 month) and FINALLY they gave me a case number. But I still have to wait for their approval. When I called them, they will just say they didnt know anything, they cannot view the superior message in the system and I will just have to WAIT.

And do you all know that we just need to pay RM 299 to terminate our contract of 2 years with P1 ?

I am so willing to pay the amount of money to terminate P1. Even if it's RM 2999, I AM SO WILLING TO CUT OFF P1, LIKE NOW.

P1 admin just could not delete or ignore our comments here, if not they will be like the customer service call centre, cut off people's line.

All they know is that just simply saying "Ok, we will attend, we're so sorry to cause any inconvenience."
But what we wanted is the action, not words, but its not like P1 know how to handle the words part.


This post has been edited by limautotyre: Jul 16 2010, 04:05 PM