pssstt let me tell you a lil secret, p1 customer service people "act" like they are smart, but actually they dump as a rock......they are dummies, the faggot boss put them on the phone as a punching bag and filter so they dont have to listen to the customer. they dont even know what the modem look like, what the colour light for...
the DNS they give you is already the default DNS, they just ask you to put it in the properties, it wont give any change, here the proof, go to run, type in cmd, type ipconfig /all, you will see the setting is all the same...... they could even cost more trouble because it can cause ipconflict if you are sharing internet,
they give lies so people will get off their back as quickly as possible, they treat us like stupid monkeys, that why the p1 faggot in here didnt reply all the comments, cause he afraid of smart people, he cant lie to smart people. so the next thing to do is to ignore.... or give empty promise, like calling you back
here a conversation i had about a week ago, i send an inquiry at the online web chat saying got yellow light, then they call me.
Me: im having blinking yellow light, cant connect to internet
CS: i checked and that is because you are over your FUP
Me: *chuckles* im already subsrcibe for months now, every months exceeds, still can online surfing, and get green light, why yesterday i got green why today yellow, i already exceeds so many day past already.
CS: i see.. could you go on the internet do speedtest for me?
Me: *chuckles + annoyed + almost say "YOU ARE VERY STUPID INDEED* how am i supposed to go on the internet do speedtest when i cant even online.
CS: you cant connect to internet or you have slow speed?
Me: i said i cant connect to internet...
CS: can you try to open any website?
Me: *how stupid can this person beeeeeeeee???* i cant connect to the internet, i cant open anywebsite, i cant open google, i cant open anything cause im not connected to the internet.
CS: i see..
Me: is there any maintainance at my base tower?
CS: no sir.. please try to reposition your modem for now, i will call you back after 1 hour.
After few minutes jumping here and there try to reposition, i send another web chat, saying: "is there any maintainance at XXXXX", few minutes after that my phone rings.
CS(the same person): hello, sir, its about your inquiry about the base tower maintenance, they are having maintenance at the moment in your, they will be finish around XXp.m, so i wont be calling you later..
Me:*feels like to shoot some shitty words at that person* okay then.... *hang up*
wtf la you all customer service like this...... dont you have protocol when people complaint??? dont you have training? simulation? or you all really stupid like arsee???
Agree... I spent almost RM30 on my phone bill last month just to call them and make complain... can I put these cost on P1?
Feb 2 2010, 12:19 AM
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