Hello all...

Hv been reading from thread page #1 until #48...

Somewhat I'm getting scared with what all you guys have encountered. This month will be the 1st month for me using P1 and referrencing to the previous threads, I'm a bit worried (much much worried). After 3 months and gave problem? Man... I wish I've found this thread far more early.

I believe I'm the first to post here from Perak (Taman Kota Jaya, Simpang) and maybe I'm among the first 15 customers subscribed to P1 here (in Simpang). Using RM49 package. Can get higher, since my shop got dinding tebal, then hv to accept la this speed.

Bookmarked this thread already

stimix: Yup, Simpang in Taiping. u use 99 package? So jealous with ur speed.

Just got this. This morning.

Our Sincerest Apologies – P1 W1MAX Service Interruption on March 6, 2010

Dear Sir,

In the month of March, P1 has embarked upon a massive network upgrading exercise that will deliver better performance and connectivity to our rapidly increasing subscriber base. This exercise was planned over 3 months in advance with almost all eventualities and scenarios being taken into consideration to minimise any inconvenience to you.

Unfortunately, around midnight on 6 March, 2010 our technical team encountered technical difficulties during the network upgrade exercise that resulted in service being interrupted to high density areas of the P1 W1MAX network. Despite our careful planning and risk management, it is very unfortunate that what triggered the service interruption was something that is almost impossible to predict.

Immediately, upon the detection of this interruption, we deployed our rapid response technical team to restore service within our target time of 2 – 4 hours. However, due to the severity of the technical issue, service restoration took much longer than expected. As a result, you were unable to get connected to the Internet. Subsequently, service was fully restored at around 0700hrs on 7 March, 2010.

To our subscribers, we sincerely apologise for the inconvenience that we have caused due to this service interruption. With immediate effect, we will waive any service charges during the period when the P1 W1MAX service was interrupted. In this case we will waive one day of service charges.

WiMAX is a very new technology and the P1 W1MAX is a relatively new network but you can be rest assured that we have amongst the best minds and talents in the world working on our network and other aspects of the business.

To ensure our network architecture and services are the best that we can provide to you, we will continuously deploy the latest network hardware and software to ensure that we are able to deliver the 4G technology promise consistently and affordably.

The service interruption has given our technical team some very valuable data to allow us to take extra precautions and reduce the risk of service interruptions if not eliminate it altogether.

We appreciate your understanding and patience and once again, we truly deeply regret the inconvenience that we have caused.

If you have further questions or require more detail on this please do not hesitate to contact the P1 Customer CareLine at 1300-800-888.





Sincerely,
Your friends at P1


**anyone got the same? anyway, tq. ada senang hati baca

As suggested by Boy96, P1 should increase their quota.

I am using the 49 package and once I exceed the quota, I got 11kbps max.

Already 4 months using P1, got no congestion because less than 20 people subscribed here (Simpang, Perak).

This post has been edited by ardiles: Jun 17 2010, 04:04 PM

So brave Mr. KHALID BAKAR!

Is the promotion for 'pay bill early, win lucky draw' still ongoing?