Just to share my experience after using P1.

A call has been make on 18-06-2010, around 9.30pm - 10.00pm for complaining that connection speed is slow. A person who named "KHALID BAKAR" is spoke with me.

So he was start questioning alot of question...example like: do u restart the moderm? how was the signal? what OS u using on ur pc? what is ur IP? what is ur DNS? do u flush the dns? n other alot of stuff.

So...i tell him everything that he need to know and all the troubleshooting but the problem i was facing still remain the same after 30 minutes for the conversation.

So i ask Mr. KHALID BAKAR, am i'm wasting my time for calling P1 customer careline? Guess what he answer? HE SAY YES!

I was shock at the moment! i think maybe he wasn't listen carefully so i ask again.

"I'm as a customer who having problem by using your service and call to your customer careline for solution is wasting time?"(few times i ask)

HE SAY YES!

well...how bad luck am i.

Bandwidth speed test of my connection at KLANG! enjoy

screenshot taken on 10.00pm, 18-06-2010


after 3 hours

As u can seen, my account number is in the screenshot that i provided.

bro, i having the same situation with u. And i really can understand your feeling.

but something good is that u had them to waive for u. and i'm still paying RM99 for the "VERY BAD" connection speed.

i did also request for termination of service without penalty...till now still no reply. (it not my fault, why i need to pay the penalty)

fyi, i spoke with khalid too....he said that i'm wasting my time for calling customer service. So i dont think there is any miracle will happen.



latest update of my bandwidth connection speed, enjoy!

result on 24-06-2010, around 6pm

Another screenshot of my bandwidth connection speed, enjoy!
i'll try to share it everyday when i'm free.


result on 25-06-2010, around 7pm

ya...i also don't know how to explain this, perhaps P1 rep can give u an answer.

My reply with the red font

latest screenshot of my P1 bandwidth connection speed. enjoy


result on 27-06-2010, around 1.30pm

Dear P1 rep,

as i told u before, u can view my account number or detail with the attached screenshot.

now i'm very doubt that do u really look into the matter?or u just entertain us? i'm feeling like an idiot being fooling around.

btw...do u still remember the reply on Jun 22 2010, 10:31 AM? u was said "Noted with thanks!"

1 week has passed.... and there is no any feedback or reply from P1.

so honestly....i'm losing faith with P1 broadband service & quality. Kindly allow me to terminate the contact without any penalty with thanks.

fyi....i'm currently using at cybercafe read & reply this thread, reason is because P1 has no connection with GREEN LIGHT SIGNAL.

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Added on June 30, 2010, 8:42 pmjust an advise.....think twice and collect feedback regarding the service provider.

and good luck if u want to apply P1


This post has been edited by audiobox: Jun 30 2010, 08:42 PM