if i hit my 20GB limit before the end of the month, what will happen? will my speed be reduce? am i able to purchase extra bandwidth?

i already extended higher & higher the lagness getting lagger & lagger, p1 say will drop me a call? no yet received once...

Lowyat_P1WIMAX.

This is my account number - 100987627. I have to go to a internet cafe to post this.
Last night, the modem couldn't lock any signal. I thought maybe the weather was bad.
Just now I try again and the light on the modem kept blinking between red and orange.
Please advise.

P1,

Your technician had promised to call me in the evening from 9pm-10pm to guide me on how to lock to a station.

They had called me numerous time in the afternoon and asking what's my problem. I suggest that you suggest to your technician to study my complaint history before making a phone calls.

ASK YOUR TECHNICIAN WHO HAD PROMISED ME TO CALL ME BACK TO GIVE ME A BLOODY CALL BEFORE I MAKE ANOTHER COMPLAINT TO CFM!!

This post has been edited by P1Maggot: May 15 2010, 04:49 PM

Hi, appreciate that u could provide us your acct number in order for us to assist u further with this matter? Anyway, how is your connection today?

Sorry to hear that. Let us help u here. Would u mind to drop us ur account number first?


Let us investigate and solve this matter for u. Could u please provide us ur account number? We will call u today!


If you have exceeded the monthly usage, speed will be CAP to 'reduced speed' and will be reset back to normal on every next billing date.

Sorry for any delay response. We will call u today to rectify and solve this matter for u. Thanks.


Have the technician called u previously? Sorry for any delay response. If you still facing the same problem, do let us know. We will help you on this matter.

hi, i can get RSSI -78 and CINR +19

but TX POWER = 0

i move to other angles and other locations in my house - RSSI can range from -90 to -72 and CINR +13 to +20.

i can maybe connect when really lucky, maybe once a day with TX POWER 13-15. but after 5-10 mins just disconnects and never gets TX POWER again.

now i am on W1GGY 7 days trial.

should i get or not ? or is it a base station issue ? or the P1 Router would have better TX POWER ?

As i understand, TX POWER is the transmitting power of the modem back to the base station, right ? this means the USB W1GGY is not generating enough signal to contact base ?

Lowyat_P1WIMAX.
This is my account number - 100987627.
I have to apply for emergency leave to wait patiently at my house.
I received NO call from your technician.
I wasted one day leave and wasted my time.
Can you please kindly explained why should I be giving this kind of service???

you should forget it,
ask long you rssi over 60, cinr doesnt matter, txpower over over 10 mostly is lag
mainly tx over higher you lagger if hit over the 26.xx limit u green light dc

until today p1 din drop me a call, and my problem doesn't solve for almost 2month as their promise
now even skip all my reply.

after reading all the thread..i can only said im not going to used P1 till no ppl will complaint bout it anymore.

Hi, appreaciate that u could provide us ur account number? We will explain u more over the phone.

We will check back your tracking and ensure them to call you shortly. Thanks buddy!

Hi Takkikom,
May i know your current technical issue for further follow up with the previous cases?Please share with us here ya.. We wil help to solve your problem. Sorry for any inconvenience caused.

that's impossible... ALL internet service provider will have complaints from customer...

---

Added on May 18, 2010, 9:38 amAnyway just curious, should I focus on getting better RSSI or better CINR??

Cuz sometimes when the RSSI worsen but CINR improves while sometimes RSSI improve but CINR worsen when I switch location..

This post has been edited by shirley_andy: May 18 2010, 09:38 AM

i was testing the W1GGY previously, now i changed to the router DV 230, now getting this. but the numbers fluctuate sometimes, esp the TX POWER jumps between 5dBm and 10dBm, sometimes go to 15dBm for one second and comes back to 5 or 10 again.

those numbers above is when the modem is not receiving or transmitting (idle). when it is receiving data the TX POWER goes to 15-18dBm and when uploading(transmitting) goes up to 26dBm.

my DV 230 on my fridge now, its a tall fridge so my DV 230 is positioned high. still under 7 days trial period, should i keep it and get contracted for 12 months or just return it and get my money back ?

----------------------------------
Account no : 103674735
----------------------------------

PS : i added more height, put a biscuit tin on top of the fridge. added approx 30 cm. now RSSI : 71 and CINR : 23.

should i add more height ? a chair on top of the fridge maybe ?

anyway, i am on the 9th floor of my apartment.

This post has been edited by jananan: May 18 2010, 12:59 PM

P1;

AGAIN! like said, someone from your site did called me as usual; let me do this simulation to help you and me better;

P1: hai this xxx calling from P1. Are you Mr.xxx
Me: Yes i am, what can i do for you?
P1: May i know how is your connection?
Me: kindly refer to the last technician visited my house or refer to any log for my service history.
P1: Ok, we will follow up on this matter for you.

SAME CONVERSATION SINCE MARCH!!

Let me conclude my problem.

1. Puchong (Renting a room) - COnnection is wonderfull, dream come true.

2. SS2, PJ (Renting a room) - Due to work, i move into PJ. Connection was horrible as listed;
2.1 - Frequent DC
2.2 - Weak Signal
2.3 - Cannot VPN to Office Network in US or SG.
2.4 - Cannot upload files via FTP

Your technician claim i live in borderline or whatever crap.

3. Selayang, Own Home - your technician said connection is wonderfull. So i move back home and to my surprise NO CONNECTION AT ALL, NO SIGNAL, NOTHING, NULL.

Technician came and also agree with me, there are no SIGNALS AT ALL. He claimed he will check for me.

Begining of May, i have very mild signals...it was horrible, worst than my time staying in SS2. I can only surf google. no video, no download, no upload, no youtube, i can do nothing!!


1. DO NOT CALL ME AGAIN ASKING ME WHAT IS MY PROBLEM
2. DO NOT CALL ME AGAIN SAYING YOU WILL CALL ME BACK WHICH YOU NEVER DID
3. DO NOT ASK ME HOW WAS MY CONNECTION CAUSE IT IS A RETARDED QUESTION
4. DO NOT WASTE MY TIME SENDING A TECHNICIAN OVER WITHOUT SOLUTION CAUSE I AM SICK OF FALSE HOPE!

TX POWER -1

??

"Hi Takkikom,
May i know your current technical issue for further follow up with the previous cases?Please share with us here ya.. We wil help to solve your problem. Sorry for any inconvenience caused. "

It sick to reply over same thing over over and over again yes its the sames issues either green light dc + lag or no line but in green from 12pm>2am 100% lag until pages cant displayed. And i have to turn on off again to stay connected.

every time reply me the same thing, "Please share with us here ya.. We wil help to solve your problem. Sorry for any inconvenience caused. "
My lagness+dc in my area havent being solve for 2 month.
YES the issue didn't solve and its very inconvenience to me for getting such reply.
I don't know why reply the same thing over and over again.
Doesn't solve my latency and just reply me the same way as use to be.

ping 600? lag shyt...

This post has been edited by takkicom: May 19 2010, 01:13 PM

BM here. haven't tried in BW. go queensbay and find their promo booth and register for 7 days trial. RM 100 only, u can return it at P1 office outside queensbay same row with HSBC bank. before 7 days if not satisfied and they give u back a cheque for RM100.

P1, finally i able to upload a small attachment for your perusal...wow this is a miracle (sarcasm), i finally can upload a small file here which i can't since march.

see the attachment and tell me what the flying fook i can do with such connection everynight since the day i move back to hometown here! Please appreciate this post of mine cause this is seriously a miracle.

Do me and you a favour...another round of 99 buck waive for this month usage...

P1 disappointed users, this month would be the third month i am getting my fee waive. do not pay them and request for waiver if your connection is bad for even 2 weeks! Please cease your payment till problem solve and test it at least 2 weeks after fixes.

Please do not return the modem and cancel your subscription, it will just make P1 job easier.



Attached image(s)

TX POWER -52 means is probably not transmitting...

---

Added on May 19, 2010, 6:12 pmdude, try to place the modem on a higher place. not necessarily near windows. i tried near windows also no use. placing the modem on top of fridge (nearly 6 feet) helps. the higher u put it the better the signal.

after u place it at a high place. turn it 5 degrees wait 1 minute and check the signal, keep turning 5 degrees till u have turned 360 degrees. make sure u check every position after 1 minute. as long the CINR goes high (about 20dBm) then try adding height to the modem, put a book or something under it till u get TX POWER about 10, its quite stable.

i have tried at every location in my house, including in the toilet. the thing with P1 Wimax is that you have to be really work hard to get a good signal.

This post has been edited by jananan: May 19 2010, 06:12 PM

once i got a good signal, i left it there whole day. leaving it switched on. the signal seems to improve.

any idea what firmware are you guys on for the DV 230 router ?

mine on v1.3.7-g1.2.6-p1 - Thu Sep 17 15:53:28 2009

i am sure there are newer versions, P1 haven't updated mine yet. its supposed to be OTA.

---

Added on May 19, 2010, 7:01 pm

400kbps package, getting 370kbps.

upload speed speed 110kbps

---

Added on May 19, 2010, 7:02 pmmaybe i should upgrade to 1.2Mbps package and see what happens.

---

Added on May 19, 2010, 7:04 pm

definetely capped at 400kbps.

---

Added on May 19, 2010, 7:07 pm

again, capped at 400kbps

---

Added on May 19, 2010, 7:09 pm

better connection to tokyo.

---

Added on May 19, 2010, 7:11 pm

london

This post has been edited by jananan: May 19 2010, 07:11 PM

Hi, I'm using the Wimax DV modem and I'm sharing my wifi with my roommate.

here's my problem:

Whenever he's connected to my wifi network, I'll be having super slow connection that I cant even load google properly. sometimes I cant even load a page T^T

Is there any other way I can limit his usage or at least makes my connection speed better than him?

I'm using the old presario C series while he has the CQ40 series laptop, I'm suspecting that his wifi receiver is much better than mine.

We're paying 60-40, Help me T^T"
I might gonna kill someone for this seriously.