thanks...

so now i need to head up to a Digi service center and only after that can use the data package? Or can i just call up or anything...

It is almost 9pm, so no luck for me tonite. I m a student thus unlimited data was just rm30 before on iphone

Bro, try resetting your device by doing a battery pull which is to pull out your battery! Hope that helps..

Already tried everything, no avail. Ive searched online and many people do have the same problem even with T-mobile. There isint a sure fix to this

Did you tried to wipe everything off with BBSAK? Or reload OS?

Already tried everything, no avail. Ive searched online and many people do have the same problem even with T-mobile. There isint a sure fix to this

Wipe everything? everything will be gone then? Ive seen some people solving the problem by wiping everything, but will everything be lost ?

T-Mobile should not be a problem to our malaysia telco because T-Mo band is the same as our telco here.
If you are not familiar with flashing BB OS, especially involving wipe all the phone OS and flash back the OS. I suggest please dont do it unless you had prepare to brick your BB.
This is a high risk procedure!

Ok. Since you are confident. Here are the steps to wipe flash:

1) Download the OS version that your want to flash
2) Install the OS
3) Use BBSAK 1.7 to wipe clean. DONT NO UNPLUG THE USB CABLE at any cost.
4) Run your loader.exe to flash the installed OS
5) This process will backup and restore your app
6) Beware on last step it will took very long time to initiate your BB. Pls be patient
7) Once all done. Let pray your problem solve

just successfully ported from maxis to digi today and my digi line was activated about 1 hour ago
but until now im still not able to use BIS.. the status is edge instead of EDGE
i've done the following things
1) requested maxis to release my BB pin before port out
2) battery pull after putting new sim card
3) re-registered host routing table

or do i need to wait for few hours b4 the BIS to fully activate? is there anyone experienced the same issue b4?

Yea..it'll probably would be activated from 1 -24hours! So be patience my young padawan 

Hi techgirl, my Digi smart plan is having the same behavior as well.  I don't perform tethering or connect to PC at all. 

I guess Digi Customer Support still new with Blackberry service, thus I received pretty different information whenever I call them.

a)  First called and asked about the unbilled amount, CS1 said, no extra charges on internet usage, as long as I am using the Blackberry device. However, they can not see my unbilled bill until the bill is out. But said it should be able to waive it once I call back when I received my bill. 

b) When bill is out, amount is RM52.90 for GPRS, which minus some unexplainable charges rebate for Blackberry RM 9.67 and DATA PAYU Tier 1 RM4.58, so all in all I am still need to pay additional RM38.65 for GPRS.  Which after a call to CS, they said again they will try to waive it.

c)  Recently, notice again the unbilled transaction is on the rise although i seldom make calls.  Call back Digi CS, same reply as (a)

d)  Tried D'chat instead, the CS2 said nothing need to be configured on the Blackberry, it should be automaticly configured.  But later when I asked about the APN settings, this round the CS replied APN should be set as "blackberry.net".  When I asked what is the different if I don't set it, he takes about 4 minutes to ask me to wait and say he will escalate it for further clarifications. 

I am pretty happy with the Blackberry service overall but looks like subscriber like us may need to "escalate" this issue if persist.  At least help Digi to firm up their configuration needed on Blackberry to avoid unnecessary charges to subscriber.  If this issue persisted, it rather looks like Digi is cheating consumer money by tricks(no informing customer on correct configuration).  Paying BB services but still get to pay additional GPRS. 

Just 0.02cents