Hi im using Storm 9500 and activated Digi Blackberry Lite since i was an existing DG50 customer, but till today i cant use any blackberry services. Is there any settings i need to modify?

I activated it on 30th december.

Its EDGE still. I was on blackberry unlimited 58 internet but asked them to cancel and activate blackberry.

No i was on internet unlimited which is 58 per month with no blackberry services included. It says edge all small letters. I call up CS they dont even know how to help me those ladies, they said they'll get a team to call me back.

I go to network settings it has 3G & 2G on, when i set 3G alone it wont get a signal at all.

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Added on January 2, 2010, 7:02 pmI dont get you, so i dont have to go for that blackberry lite plan if i wanna use blackberry messenger etc?

This post has been edited by f1br3opt1c: Jan 2 2010, 07:02 PM

I have edge on now, but im trying to connect to msn messenger etc it says DATA SERVICES UNAVAILABLE.

Ok, but i dont know why is it that i cant get my BIS activated, ive called them 3 times now and none of them can answer me.

Already did, they said submitted to network department and ill get a call within 24 hours.


This post has been edited by f1br3opt1c: Jan 2 2010, 07:59 PM

Ok i got a call for the network department, they say they have all my settings on their side like PIN and IMEI number that means somehow i have been connected to blackberry server and sent that info. But why cant i get the big EDGE they also have no explanation. Anyone here can help?

Already tried everything, no avail. Ive searched online and many people do have the same problem even with T-mobile. There isint a sure fix to this

Wipe everything? everything will be gone then? Ive seen some people solving the problem by wiping everything, but will everything be lost ?

Im not using t-mobile im just saying people that use it also having same problem. Im on DIGI. If wiping the phone will solve i can learn, i in IT field and i doubt it will be a challenge for me. If i do a backup, after wiping the phone can i just restore the backup and all data will be back on it?

Alright thanks, i dont have the usb cable wiht me now its at my shop. I'll do it tomorrow and hope it works

A Digi technician contacted me, i did a wipe through the phone security options, he said he will configure my settings in an hour, hope it works. Or else he said i might have to downgrade, since im using 5.0.0.328.

Ok so can anyone please tell me if they are using BIS and getting EDGE on digi with version 5.0 and higher. Because it seems they said my version is "too upgraded" and its not compatbile, so i have to downgrade to 4.0 versions.

Version 5 rox and soooo smooth and i dont want to downgrade back to 4 and enjoy sucky lagging. Help me please, cure my nightmare by telling me ur using it on a version 5 firmware so i can know its the simcard and not the version.

5.0.0.425 and they said that..

What version does your 9500 run?

haiyo no luck for my storm still..............

Ok now my only problem is that i cant receive service books that digi sends me. My activation etc is all activated. I am getting 3G too.

Anyone would be able to send me their digi service books? Im sure my blackberry service will then work.

Is anyone experiencing digi blackberry service interuption since last night? I cant recieve email etc and no BB logo beside my 3G

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Added on March 30, 2010, 8:34 amcalled digi, saidmany people were having probs to. now fixed

This post has been edited by f1br3opt1c: Mar 30 2010, 08:34 AM